Suite, 2 Queen Beds
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Reviews of Holiday Inn Express & Suites Corbin, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Corbin, an IHG Hotel
1973 Cumberland Falls Hwy, Corbin, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 419 reviews" "
Rating 8 - Good. 106 out of 419 reviews" "
Rating 6 - Okay. 32 out of 419 reviews" "
Rating 4 - Poor. 17 out of 419 reviews" "
Rating 2 - Terrible. 10 out of 419 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

megan, Santa Fe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Hats off to Laurel, the young woman at the front desk who got us efficiently and courteously checked in - not an easy task with hard-of-hearing elders with canes and walkers!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient for an over night stay on our way to our final destination.
Stayed 1 night in Apr 2024
Response from Cody on 9 Apr 2024
I'm happy to see you were pleased with your experience. We appreciate your business and the 5/5 review. Come back and see us!

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Cody on 9 Apr 2024
Thank you for the great rating. Come back and see us again anytime!

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
This was a quick roadtrip stop so I don’t have a lot to go on. The room was spacious and beds comfortable. Bathroom could have been a bit cleaner and the tub barely drained.
Stayed 1 night in Mar 2024
Response from Cody on 9 Apr 2024
Thank you for taking the time to share your comments with us. I'm sorry to see you had these issues during your stay. Please reach out to us if we can do anything. Thank you!

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean hotel for travellers on a budget.
Stayed 1 night in Feb 2024
Response from Cody on 1 Mar 2024
Thank you for taking the time to let us know about your experience. We hope you'll choose us again in the future.

10/10 Excellent

Joe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cody on 12 Feb 2024
Thank you for taking the time to leave us your review and for a 5/5 rating. Come back and see us again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling through Ky. Nice place to stop but lots of road construction in the area
Stayed 1 night in Jan 2024
Response from Cody on 12 Feb 2024
Thank you for taking the time to leave us a review about your stay. We're happy to see you a good stay with us despite the ongoing construction. We hope to see you again!

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cody on 4 Jan 2024
Thank you for taking the time to leave us your review. Come back and see us again soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Cody on 4 Jan 2024
Thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Response from Cody on 12 Feb 2024
We most certainly appreciate the 5/5 rating. Come back and see us again!

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover between OH and GA
Great stopover hotel on a road trip. Very clean room and friendly staff.
Stayed 1 night in Dec 2023
Response from Cody on 11 Dec 2023
We appreciate your kind words. I'm happy to see you had such a great stay with us and I'll be sure to pass your comments along to everyone.

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size rooms
Stayed 1 night in Dec 2023
Response from Cody on 11 Dec 2023
Thank you for staying with us. We're happy to see you had such a good stay with us. Your feedback is much appreciated and we hope you'll come back and see us again soon. Thank you.

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel seemed a bit tired compared to other HI express. The bathroom in particular needed some TLC. Staff were super. Bed was comfortable but the sounds room next door was so noticeable as if walls were very thin. Extremely annoying while trying to sleep.
Stayed 1 night in Dec 2023
Response from Cody on 11 Dec 2023
Thank you for providing your feedback to us. I'm sorry to see you had a not-so-great stay with us. Your comments have been noted and I will be sure to follow up on this. Thank you.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome overnight stay for our trip! Clean and very friendly staff. Room was extremely comfortable
Stayed 1 night in Nov 2023
Response from Cody on 11 Dec 2023
We're thrilled to see you had such a good stay with us. Please come back and see us again. Thank you for your feedback!

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, hotels.com over charged
Great hotel. Friendly staff.
Stayed 1 night in Nov 2023

4/10 Poor

JEFF

With all the room’s lights on, reading was near prohibitive. Bathroom was nearly too dark to shave, again, with all available lights on. A woman needing sufficient light for make-up would stay somewhere else.
Stayed 1 night in Nov 2023
Response from Cody on 11 Dec 2023
Thank you for taking the time to leave us a review. I'm sorry to see you had these issues during your stay. If you decide to stay with us again, we'll make sure you get a well-lit room.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy parking. Great experience checking in. Room was clean and comfortable.
Stayed 1 night in Nov 2023
Response from Cody on 26 Nov 2023
I'm happy to see you had a great experience with our staff and enjoyed your stay. Love to see the positive feedback. Come back and see us anytime!!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cody on 26 Nov 2023
Happy to see you had a great stay with us. Please come back and see us soon!

10/10 Excellent

Verified traveller

Travelled with family
The hotel
The hotel was very clean and the staff very friendly. The only thing I would recommend is to have more available eating places within walking distance. The area look like it was under construction so that might b the reason for lack restaurants
Stayed 1 night in Nov 2023
Response from Cody on 26 Nov 2023
Thank you for taking the time to leave us your feedback. We hope to have more places in the near future as all the construction gets completed. Come back and see us again.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cody on 26 Nov 2023
Thank you for taking the time to post a review. We appreciate it and hope to see you again!

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 26 Nov 2023
We greatly appreciate your review. Thank you for the 10/10!!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cody on 26 Nov 2023
Thank you for the 10/10. Love to see the positive review. Come back and see us!

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the stay was clean, there wasn;t anything that we didn't like about our stay.
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
We're thrilled to see you had such a good stay with us. Come back and see us any time!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, conveniently located to Cumberland Falls, nice breakfast
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
Thank you for taking the time to leave us your review. We appreciate the kind words.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
Thank you for taking the time to leave us a review. It's always nice to see a 10/10

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again...and go next door for breakfast
Great place to stay on our way to Myrtle Beach. Room was nice and clean. Breakfast was not very good.
Stayed 1 night in Oct 2023
Response from Cody on 23 Oct 2023
Thank you for taking the time to leave us some feedback. I'm sorry to see you didn't enjoy the breakfast. Please feel free to reach out to us directly with any suggestions or comments.

10/10 Excellent

melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 23 Oct 2023
Thank you for taking the time to leave us your review. We appreciate it.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
Thank you for the 10/10. We appreciate you taking the time to leave us a review.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
We appreciate the 10/10. Thank you for taking the time to leave us a review.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Rooms clean.
Stayed 2 nights in Oct 2023
Response from Cody on 31 Oct 2023
Thank you for taking the time to leave us some feedback. We're thrilled to see you had a great stay with us and enjoyed the breakfast.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cody on 31 Oct 2023
Thank you for taking the time to leave us your review. We appreciate it!

10/10 Excellent

Kim

Travelled with family and small children
The staff are so friendly and helpful. The rooms are very nice and clean. We really enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Cody on 23 Oct 2023
We're thrilled to see you had such a good stay with us. Come back and see us again!

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Cody on 19 Sept 2023
We appreciate your time to leave us a review. It looks like you had a great stay with us, and we hope to see you again.

10/10 Excellent

Emily

Stayed 1 night in Sep 2023
Response from Cody on 23 Oct 2023
We appreciate you taking the time to leave us your review. Than you!

10/10 Excellent

Ellen

Stayed 1 night in Aug 2023
Response from Cody on 23 Oct 2023
Thank you for taking the time to leave us a review. Much appreciated!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was a breeze and the front desk host was very helpful and the hotel was motorcycle friendly!! The rooms were extremely comfortable and clean with a great breakfast.
Stayed 1 night in Aug 2023
Response from Cody on 19 Sept 2023
Thank you for the 10/10 review! We always love to see positive feedback. Thanks for choosing us and we hope you'll come back and see us again.

10/10 Excellent

Kerriann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was really fast and easy, the room was clean , bed/sheets were good quality and the cinnamon rolls at breakfast were really good !!
Stayed 1 night in Aug 2023
Response from Cody on 19 Sept 2023
We're happy to see you had such a good stay with us. HIE has some great cinnamon rolls for sure! Come back anytime!!

8/10 Good

James

Travelled with partner
Liked: Staff & service
Kuckhckhch
Stayed 1 night in Aug 2023
Response from Cody on 19 Sept 2023
Thank you for taking the time to leave us a review. Much appreciated!

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property and staff. Could use a taller sign to locate property. Blends in with town sign.
Stayed 1 night in Aug 2023
Response from Cody on 19 Sept 2023
Thank you for providing that feedback. I agree with you, the signs do clash but I'm happy to see you had a great stay with us. Come back and see us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, very clean. Would prefer individual shampoo instead of the big bottle that everyone shares though.
Stayed 2 nights in Aug 2023
Response from Cody on 25 Aug 2023
I appreciate the good review. We understand the shared bottles may not be for everyone, but we have some smaller ones upon request. We hope you'll come back and see us again soon!

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert trip
Our stay was wonderful! It was a one night stay for a concert. When we first stepped into the hotel it smelled wonderful. The young man that checked us in and out was amazing. He was very nice and helpful. Our bed was so comfortable that we didn’t want to leave. If ever back in Corbin,Ky we will stay here again.
Stayed 1 night in Aug 2023
Response from Cody on 25 Aug 2023
Thank you for the wonderful review. We're thrilled to see you had such a good stay with us and we are looking forward to seeing you again!

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, with modern amenities, good lighting etc. Staff was helpful and willing to allow me to delay checkout by one hour. My one complaint was the fitness room. There was no water fountain nearby or water in the room and it was very warm with no ability to adjust the temperature.
Stayed 1 night in Aug 2023
Response from Cody on 25 Aug 2023
Thank you for the review and the feedback. Since you have stayed with us, a water cooler has been added to the fitness center. Come back and see us again!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Cody on 25 Aug 2023
Thank you for taking the time to leave your feedback. It's much appreciated!

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from Cody on 25 Aug 2023
We always love to see a 10/10 review. So happy to see you had a great stay with us.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cody on 25 Aug 2023
Thank you for the review. We hope to have you back again soon!

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Breakfast was excellent with lots of choices
Stayed 2 nights in Jul 2023
Response from Cody on 3 Aug 2023
Thrilled to see you had a great stay with us and enjoyed the awesome hot breakfast. We hope you'll choose us again in the future.

10/10 Excellent

Janet

Stayed 1 night in Jul 2023
Response from Cody on 10 Aug 2023
Thank you for taking the time to leave us a review. Much appreciated. Come back and see us again!

6/10 Okay

Ronald J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only in a pinch
Typical just off the interstate hotel. Bathroom was not very clean. I don't have OCD but i still felt like i had to use up all the towels to throw on the floor to walk on after showering. Could here the tv from the adjoining room. I will say the check in staff was friendly.
Stayed 1 night in Jul 2023
Response from Cody on 10 Jul 2023
I appreciate your feedback.I'm sorry to see that we weren't up to your standards as we certainly aim to please our guest. We hope you'll give us another shot in the future to hit the mark.

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bumby driveway and parking lot is the only downside to my whole experience.
Stayed 1 night in Jul 2023
Response from Cody on 10 Jul 2023
Thank you for taking the time to express your feedback with us. I'm happy to see that you had a good stay with us.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Conveniently located. Great cinnamon rolls!
Stayed 1 night in Jul 2023
Response from Cody on 10 Jul 2023
We appreciate the kind words and the time you took to leave us a review about your stay. We hope you'll come back and see us again!