8/10 Good
john
20 Jun 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Change of room made all the difference
Upon arrival we were given a room that felt dated, it was clean but basic, the external door didn't feel too secure, the shower squirted everywhere but on your head, tiles were a little bit mismatched after what I suspect was a repair, it just wasn't nice despite not being terribly bad. On the plus side the sea view was lovely. Staff couldn't have been more helpful, we were given a new modern room at the back of the complex which was lovely and spotlessly clean. Communal areas were also spotlessly clean, there was the odd tiny weed at the side of the rear pool, but there were also plenty of sunloungers and not a bit of rubbish. There was one leaf in the bottom of the pool but a pool with crystal clear water and no colder than any other holiday pool. The wifi did struggle to connect from time to time but was mostly OK and much better at the front of the building. Breakfast was perfectly acceptable, of course it wasn't 5* quality (its a 2*hotel) but freshly cooked, hot, well served and in a pleasant and tidy environment. Staff don't stop for breath, always cleaning and tidying, always smiling, nothings too much trouble. We went from a feeling of not wanting to stay to having a great time, we would definitely return. Many thanks to the lovely team (especially Anna and Jenny) who helped with the change
john
Stayed 7 nights in Jun 2022