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Reviews of Residence Inn by Marriott Corpus Christi Downtown

3 out of 5
Residence Inn by Marriott Corpus Christi Downtown
309 S SHORELINE BLVD, Corpus Christi, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 261 reviews" "
Rating 8 - Good. 35 out of 261 reviews" "
Rating 6 - Okay. 18 out of 261 reviews" "
Rating 4 - Poor. 14 out of 261 reviews" "
Rating 2 - Terrible. 11 out of 261 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicolaas, College Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Deandra on 27 Mar 2024
Dear Nicholaas,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Virginia

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Deandra on 27 Mar 2024
Dear Virginia,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Susie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Deandra on 27 Mar 2024
Dear Susie,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

kaysa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel especially when traveling with kids! Rooms were so spacious and beds were amazing! Next to many restaurants.
Stayed 1 night in Mar 2024
Response from Deandra on 27 Mar 2024
Dear Kaysa,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Thomasine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a great hotel, very nice and clean! The staff were awesome as well!!! I was I. Town for a comedy show so the location was perfect!!!
Very spacious!!!!
Stayed 1 night in Feb 2024
Response from Laura E., Assistant General Manager on 11 Feb 2024
Dear Thomasine,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024
Response from Deandra on 27 Mar 2024
Dear Mark,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Bradley Ray

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was nice, hotel was clean. Barely any hot water and no pressure. Pipe burst on the fifth floor and I had to vacate my room for two nights.
Stayed 13 nights in Jan 2024
Response from Laura E., Assistant General Manager on 31 Jan 2024
Dear Bradley Ray, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Marisol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this property; we ended up needing to stay in Corpus a second time in the same week and we booked Residence Inn again. A different room and all was great. We did have two issues that the property should consider evaluating. The couches are very slippery and uncomfortable. We stayed with my disabled father, who was having surgery the next morning, and he had a really hard time sitting on those couches because the cushions slide forward. It was uncomfortable for everyone who sat there, in both rooms that I rented. Another issue that we had, was that we requested a walk-in disability shower. The first room that we stayed in did not have any barrier between the shower floor and the actual restroom floor. There are two drains, so I believe water may slide out of the shower. However, we didn’t feel safe with my dad using his walker and walking Through the restroom floor as wet and slippery as it was, so we had to put down several towels to dry up the floor after each shower because there was no barrier. The second room I rented on the second floor had a decent walk-in shower with a small barrier that worked out well. I still rate this hotel highly and would happily stay there again.
Stayed 2 nights in Jan 2024
Response from Laura E, Assistant General Manager on 10 Jan 2024
Dear Marisol,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Maria A

Stayed 2 nights in Dec 2023
Response from Laura E., Assistant General Manager on 2 Jan 2024
Dear Maria, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Arvind

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from Laura E., Assistant General Manager on 29 Dec 2023
Dear Arvind, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Laura E., Assistant General Manager on 29 Dec 2023
Dear Kelly,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best loding option in Corpus Christi. It's relatively new and beautiful. t also has free breakfast and laundry options. And, it's right on the Bay. The only negative...which is so easy to fix...is the the free breakfast is served with paper plates and plastic silverware. For such a nice hotel, it would make sense to invest in real dishware and hire an extra person or too for dishwashing. Otherwise, the hotel is "top notch" and we will always seek to stay here.
Stayed 1 night in Dec 2023
Response from Laura E., Assistant General Manager on 26 Dec 2023
Dear Anthony,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

annu

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and breakfast is superb
Stayed 1 night in Dec 2023
Response from Laura E., Assistant General Manager on 26 Dec 2023
Dear Annu,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was great. They assisted us in getting our room earlier than we expected which helped us get ready for an afternoon graduation ceremony. They were kind enough to wish me congratulations on my graduation and made the entire check-in/check-out process and our stay stress free. The bartender was great when we stopped by for a celebratory drink and the Lobby Attendant helped us with directions for our dinner reservation. Convenient location, nice suite and a view of the bay! Overall a great stay and great staff, thanks!!!
Stayed 1 night in Dec 2023
Response from Laura E., Assistant General Manager on 19 Dec 2023
Dear Steven,Congratulations again from all of us! On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Adam

Stayed 1 night in Nov 2023
Response from Laura E., Assistant General Manager on 19 Dec 2023
Dear Adam, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Tarma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Laura E., Assistant General Manager on 11 Dec 2023
Dear Tarma,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Steve

Stayed 1 night in Nov 2023
Response from Laura E., Assistant General Manager on 11 Dec 2023
Dear Steve,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura at the front desk was especially nice and accommodating. Unexpectedly we had to change hotels and arrived at 9:00 asking for early checkin if possible. Laura had something ready by about 2:00. We noticed the rest of the staff was cheerful and accommodating, always asking if there was anything they could do to make our stay more pleasant. Well Done!
Stayed 2 nights in Oct 2023
Response from Laura E., Assistant General Manager on 11 Dec 2023
Dear William,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Allen

Business traveller
Liked: Staff & service
Even though the property is fairly new, it is beginning to show wear and tear.
Stayed 1 night in Oct 2023
Response from Laura E., Assistant General Manager on 11 Dec 2023
Dear Allen,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

2/10 Terrible

Ronald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
These people charge me $600 for a TV that I did not break. I don’t know what happened to the TV or, whether any TV was actually ever broken. But this certainly seems like a scam. Be sure to photograph everything in the room before you leave.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location was great!
Stayed 3 nights in Sep 2023

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
nice play to go with family
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Was able to get a good breakfast both nights, and it was conveniently located to all of the great corpus attractions.
Stayed 2 nights in Sep 2023

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
"Convenient Location, Friendly Staff, but Room for
I recently stayed at the Residence Inn Corpus Christi Downtown and overall, I'd give it a 7 out of 10. The hotel does have several strong points, like its prime downtown location and friendly staff, which definitely enhanced my experience. However, there are some areas that need improvement. Firstly, parking was a real struggle. The hotel seems to have limited parking spaces, which meant I had to circle around multiple times before I could find a spot. For a place that caters to out-of-towners, this inconvenience can set a frustrating tone for the stay. Another issue was the soundproofing between rooms. I could hear almost everything going on in the room next to me, which isn't ideal if you're looking for a peaceful retreat. Lastly, the beds require attention. The mattresses seemed quite outdated and didn't offer the level of comfort I expected from a hotel of this standard. A mattress update would significantly improve the quality of stay. So while the Residence Inn Corpus Christi Downtown does have its merits, these drawbacks impacted my overall experience. With a few tweaks, this could be an excellent place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed, slept…
All was sO good. Cleanliness and nice staff and all… Only thing was the mattress was not at all comfortable. Seemed it needed rotating. Head of the bed was sunken in and feet was higher. So I slept backwards second night.
Stayed 2 nights in Aug 2023

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Carmen

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hospitality is horrendous!!! No follow through, no communication between staff and nothing but issue after issue!
Stayed 3 nights in Aug 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Rosalinda

Travelled with family
Disliked: Cleanliness, staff & service
Staff didn’t want to up grade my room
Stayed 1 night in Jul 2023

6/10 Okay

Justin

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room could have been cleaner
Stayed 5 nights in Jul 2023

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Damien

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our Refrigerator ice making is leaking water on to the kitchen floor. Turned it off and it stopped.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with group
Everything was nice and clean and the breakfast was really good!
Stayed 1 night in Jul 2023

8/10 Good

Christman

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
I mostly liked everything just one thing when i went to front desk to ask for an extra blanket the lady there told that they did not have any extra blankets which was awkward
Stayed 1 night in Jul 2023

10/10 Excellent

Tonye Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good place
Stayed 2 nights in Jun 2023

10/10 Excellent

Felicia D

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby smelled so clean and fragrant every time we entered. The room was clean and so spacious. The walk in shower was nice. The tv on a swivel was my son’s favorite part - he could watch tv in bed or at the table or from the couch. If you are someone who unpacks their bags into the drawers in the room during a longer stay like I do do convenience, then you will love the amount of storage in this room. We stayed in a double queen room (view of the bay - our preference) and we really enjoyed the stay. The staff was friendly and greeted us. They also will heat the pool at your request to accommodate the season. The free breakfast was good and fresh. The coffee selection was impressive. Overall, great stay. Will definitely be back!!
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful place to stay in Corpus Christi. Their breakfast is outstanding and the employees are very friendly and eager to please.
Stayed 2 nights in May 2023

4/10 Poor

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up leaving a night early because we had people in the next room that were extremely loud as well as cars "cruising" up and down the street after 10:00 at night being very loud where there was no way we could sleep. The beds were not very comfortable. The shower did not have quite enough water pressure, had no shower door so it got cold if you weren't right under the water and not a proper vent in the bathroom to get rid of the steam. Honestly, for the price, this hotel is way over priced. I would choose a different hotel next time as well as a different area overall.
Stayed 2 nights in Apr 2023

6/10 Okay

Ghodratt

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Apr 2023

4/10 Poor

Utku

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Did not meet my standards of cleanliness. overall condition of room was needing an refresher update.
Stayed 1 night in Apr 2023

10/10 Excellent

Sung

Stayed 2 nights in Mar 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay on "the water"
Good people, good hotel, up to date and clean. Water view gimmick behind the ridiculous price upcharge was absolutely lacking heavily, but other than that, great place to stay. Felt safe, felt home-y
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corpus Christi by 5.
Amazing love the experience close to everything we wanted to do.
Stayed 1 night in Apr 2023

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property well maintained. Room very clean and spacious. I was very pleased Room offered more amenities than I expected . Breakfast was excellent. The seaside location excellent I enjoyed walking to the beach. Good selection of restaurants within walking distance on water street behind the hotel. I truly enjoyed my stay thank you staff for your hospitality.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Adnan

Stayed 2 nights in Mar 2023

10/10 Excellent

Crystal

Stayed 1 night in Mar 2023