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Reviews of Residences Easy Hotel

3 out of 5
Residences Easy Hotel
Rue 2106,, Fidjrosse Beach, Lot 1800, Cotonou

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 7 out of 40 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Celine

Stayed 2 nights in Jan 2024
Response from Le gérant on 17 Apr 2024
Nous sommes sincèrement désolés que vous n'ayez été entièrement satisfaite. Veuillez bien considérer cela comme une dette envers vous.Toutes nos excuses et à bientôt. Merci.

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and ok owner is very humble
Stayed 7 nights in Jan 2024
Response from le gérant, Mr Bruno. on 19 Jan 2024
Merci pour le séjour. N'oubliez pas de vite nous revenir.

10/10 Excellent

Rotimi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from le gérant, Mr Bruno. on 20 Dec 2023
Good evening. Thank you so much for your visit. See you soon.

8/10 Good

YEWANDE

Stayed 2 nights in Sep 2023
Response from le gérant, Mr Bruno. on 7 Nov 2023
Un grand merci à vous et à bientôt.

8/10 Good

Kingsley

Stayed 1 night in Sep 2023
Response from le gérant, Mr Bruno. on 7 Nov 2023
Infiniment merci à vous et à la prochaine.

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities
We book two rooms booked but room was not available
Stayed 2 nights in Aug 2023
Response from le gérant on 5 Aug 2023
Hello Mr Joy. As you know very well, in truth, we have given you the two rooms as you requested. But, you wanted these two rooms to be side by side; which was not possible at the moment since there were no other rooms. It was therefore necessary to qualify things and restore the truth.However, we still apologize for this inconvenience. THANKS.

8/10 Good

Shariane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and so is the staff. It is at a great location near the beach. The food at the restaurant is delicious and the rooms were clean and comfortable. However they should work a little better with operations management at the front desk when it comes to online booking to avoid any confusions with guests checking in and out. Besides from that, the staff and manager on duty did their best to rectify the situation and I appreciate the efforts that was made.
Stayed 1 night in May 2023

2/10 Terrible

Kingsley

Stayed 1 night in Mar 2023
Response from le gérant, Mr Bruno. on 7 Mar 2023
Bonsoir et merci à vous. A bientôt.

2/10 Terrible

POLINA

8/10 Good

Komivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is almost okay
Stayed 6 nights in Oct 2022
Response from le gérant, Mr Bruno. on 19 Oct 2022
Dear Mr. Komivi, while thanking you for choosing EASY Hotel, we would like to reassure you that you will always be welcome there. Thank you and see you soon.

10/10 Excellent

Kelly

Stayed 1 night in Jul 2022

10/10 Excellent

Jacques

Liked: Amenities, property conditions & facilities
I truly felt at home. The staff is very courteous and always ready to help. This is my twenty-first time visiting Bénin and I am mad at myself for not having stayed there before. Although I have often stayed with friends.
Stayed 8 nights in Jul 2022
Response from le gérant, Mr Bruno. on 24 Jul 2022
Hello sir Jacques. Many thanks for the visit and your many and multiple experiences shared with us. Already, we miss you, so come back to us very soon; You will always be welcome at home at EASY HOTEL. Thanks.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible!
Rooms are very small and as dirty as the whole premises. Staff welcomed us with such a rude attitude as if we were disturbing them by coming to their hotel.
Stayed 3 nights in Jun 2022
Response from le gérant on 6 Jul 2022
Hello. Our apologies for the inconvenience and thank you for your visit.

8/10 Good

David

Liked: Cleanliness, staff & service
Nice place. Secured neighborhood
Stayed 1 night in Jun 2022
Response from le gérant on 24 Jun 2022
Thank you very much Mr David for the stay. Don't forget to come back to us quickly because you will always be welcome at home at Easy Hotel.

4/10 Poor

Curu

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was courteous and pretty accommodating.
Stayed 4 nights in Mar 2022
Response from le gérant on 23 Apr 2022
Thank you so much. See you soon.

8/10 Good

Brian, Bartlesville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The service at this location makes up for the drawbacks. Evening dinner on the rooftop terrace was a pleasant and unique experience. The location was walkable to a nearby night club/hookah lounge, but otherwise there was not much to do in this area. We decided to "stay local" so we knew the potential for some disappointments and we were okay with that. We chose a pricier family room with air conditioning, mosquito net, and large private bath. Unfortunately, the floor and mini fridge were not clean upon check in. Rather than make a fuss on a prepaid room, we drove to the Erevan supermarket and purchased cleaning supplies and cleaned to our satisfaction. Aside from that initial disappointment we enjoyed our stay. We appreciated how the staff worked hard to accommodate our needs.
Stayed 11 nights in Sep 2021

10/10 Excellent

Patricktchibozo, Newyork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great to stay and everything in the picture was exactly the same
Stayed 1 night in Jul 2020
Response from le gérant on 13 Jul 2020
Bonjour monsieur Patrick. Merci infiniment d'avoir choisi et séjourné à Easy Hôtel. Merci de vite nous revenir car vous nous manquez déjà. Vous serez toujours le bienvenu chez vous à EASY.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Any place I got was wonderful mean there is no surprise the place is always fantastic
Stayed 1 night in Mar 2020
Response from bruno on 24 Mar 2020
Kind regards and many greetings from Easy Hôtel Benin. Thanks.

8/10 Good

Anonymous, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Staff is friendly. Get what you pay for.
Stayed 1 night in Nov 2018
Response from HG on 3 Dec 2018
GOOD

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018
Response from Le gérant. on 5 Dec 2018
Nous vous remercions pour vos observations et promettons en tenir grand compte. Merci de choisir Easy Hotel et à la prochaine.. Merci de revenir chez vous...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from bruno on 13 Apr 2018
Merci pour tout et surtout merci d'avoir été là. A bientôt.

8/10 Good

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a few days
The staff did a great job in helping with whatever I needed and went out of its way to make me happy. The location is close to the beach and you can take a motorcycle taxi to anywhere you want to go. It is clean, the WiFi works even so there are multiple passwords depending of where you are. Rooms have hot water and air con.
Response from AL on 4 Apr 2018
Thank you for your passage and see you soon

8/10 Good

jean bernard

Stayed 3 nights in Feb 2024
Response from Le gérant on 17 Apr 2024
Votre séjour a été tellement bénéfique que déjà vous nous manquez. Sincère merci d'avoir été là. A très vite.

10/10 Excellent

Chkouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from le gérant, Mr Bruno. on 19 Jan 2024
Votre séjour nous a paru si court... tant votre présence nous revigorait ... Un grand merci pour tout et à bientôt.Ne nous oubliez surtout pas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from le gérant, Mr Bruno. on 25 Dec 2023
Un énorme merci et bonne fête à vous.

10/10 Excellent

sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre propre et confortable. Accueil chaleureux et respectueux. Le transport offert est apprécié. Je reviendrai surement.
Stayed 1 night in Nov 2023
Response from le gérant, Mr Bruno. on 7 Nov 2023
Un grand merci à vous Madame Sophie.Votre satisfaction est notre raison d'être. Merci.

2/10 Terrible

Rodrigue Gbetognon

I've just discovered what I didn't expect
Stayed 7 nights in Oct 2023
Response from le gérant, Mr Bruno. on 7 Nov 2023
Merci pour le séjour. A bientôt.

6/10 Okay

eugene

Stayed 1 night in May 2023

4/10 Poor

KOSSIVI FRANCIS

Stayed 1 night in Mar 2023

8/10 Good

Cassandre

Très bon hébergement le personnel est accueillant et attentif à nos besoins je recommande
Stayed 3 nights in Mar 2023
Response from le gérant, Mr Bruno. on 15 Mar 2023
Un grand merci pour le séjour et pour tout. Bien le bonsoir chez vous et à bientôt.

8/10 Good

sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai pris la chambre VIP dotée d'un balcon et d'un petit frigo. La chambre était propre et bien aménagée avec un support à vêtements pratique. Situation pratique pour faire des courses et des belles promenades dans la ville et sur la plage. Le personnel est très sympathique et efficace. Malheureusement, le Wifi a longtemps fait défaut pendant mon séjour ce qui a nuit à mes engagements professionnels. La navette gratuite vers l'aéroport est très appréciée. Je recommande sans hésiter :)
Stayed 4 nights in Feb 2023
Response from le gérant, Mr Bruno. on 15 Mar 2023
Merci Madame Sophie. Revenez-nous très vite car nous avons hâte de vous revoir.

8/10 Good

Kalle

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Merci, l'hôtel est très propre, les chambres sont agréables. Je reviendrai.
Stayed 2 nights in Nov 2022
Response from le gérant, Mr Bruno. on 26 Nov 2022
Nous sommes très heureux que vous ayez été satisfait de votre séjour. Un grand merci pour la visite. Revenez-nous très vite. A bientôt.

6/10 Okay

EZECHIEL JANVIER

Stayed 3 nights in Nov 2021
Response from le gérant on 3 Dec 2021
Merci infiniment pour le séjour et bien le bonjour chez vous monsieur EZECHIEL. A bientôt.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Ideale per chi vuole risparmiare
Piccolo e modesto hotel, rapporto qualità/prezzo soddisfacente. Pulito ma senza esagerare, buoni i pasti serviti e variati, uso scrupoloso della maschera.
Stayed 3 nights in Nov 2021
Response from le gérant on 20 Nov 2021
Grazie mille caro signore per il soggiorno. Non dimenticare di tornare presto da noi perché non vediamo l'ora di rivederti. Stai bene.

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were conducted elsewhere in the night without any good reason.
Stayed 1 night in Nov 2021
Response from le gérant on 19 Nov 2021
Good evening madam and sir. A last minute plumbing failure in the area reserved for you forced us to accommodate you in another hotel, despite us. Aware of the inconvenience caused, we offer our sincere apologies and ask you to accept them. Thank you.

10/10 Excellent

Franck mvunzi nteta

Stayed 7 nights in Sep 2021

6/10 Okay

Arnaud

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Le personnel n’était pas accueillant surtout la réceptionniste en chef mais le manager est celui qui a rendu le séjour agréable.
Stayed 5 nights in Aug 2021

6/10 Okay

Daniel, Paris

Liked: Cleanliness, property conditions & facilities
Memeen cas de recouche le lit est fait systematiquement avec de nouvelles serviettes etc
Stayed 1 night in Oct 2019
Response from Le gérant. on 27 Oct 2019
Bonjour Daniel et merci beaucoup pour l'avis. Votre satisfaction est notre raison d'être. A bientôt.