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Rating 10 - Excellent. 1075 out of 1784 reviews" "
Staff was friendly. Place was quiet for the most part. Bathroom door latch was broken. Place does not use fitted sheets so beds sheets came off rather frequently
Don
Stayed 2 nights in May 2024
8/10 Good
Josephine
Travelled with family
20 May 2024
Liked: Staff & service
Nothing to write home about… but good 👍
Josephine
Stayed 1 night in May 2024
Response from Beth on 21 May 2024
Hello there, Josephine! Thank you so much for taking the time to leave us this review! We're so glad to hear that you enjoyed your stay! However, if we ever have the opportunity to welcome you again, we would love to take the time and try and make your stay exceptional! Thank you again, and have a great day!
6/10 Okay
Susan
Travelled with partner
20 May 2024
Liked: Staff & service
Property was okay.
Susan
Stayed 4 nights in May 2024
Response from Beth on 21 May 2024
Hi Susan! Thank you so much for taking the time to leave us this review! We're so sorry to hear that you're stay wasn't amazing, and just okay. We would love to know what we could do in the future that would make your stay a 5 out of 5! We look forward to hearing from you. Thank you again, and have a great day!
Hi there, Maria! Thank you so much for taking the time to leave us this awesome review! We're so grateful to know that you enjoyed so many of the amenities that we provide here! We would love to have you back any time, and we hope you have an awesome day!
8/10 Good
Caroline
Travelled with partner
20 May 2024
Liked: Staff & service, amenities
Stay was good. Italian restaurant was amazing!
Caroline
Stayed 2 nights in May 2024
Response from Beth on 21 May 2024
Hi Caroline! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed dinner at our neighbors establishment! We're so grateful to have them here with us! We would love to welcome you back any time, and if you would like to reach out, we would love to know what we could do to make your stay amazing as well! Thank you again, and have a beautiful day!
Hello there, Susan! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay here with us, and that you have no notes! Please feel free to stay with us again any time, and have a wonderful day!
Hey there, David! Thank you so much for taking the time to leave us this review! We're so grateful to hear that you've enjoyed your second stay with us! We would love to know if there's anything else we could do for you to make any potential third stay GREAT! Thank you again, and have a wonderful day!
Hi there, Cecilia! Thank you so much for taking the time to leave us this review! We're so happy to know that you enjoyed a quiet stay with us! Please let us know if there's anything we could do to make any future stays better. Thank you again, and have a great day!
Dated. Areas of the floor seemed to sink in more than others. Smudges / stains on the wall. TV remote dirty. Staff was helpful and pleasant. Its doable for one night.
Tauheed
Stayed 1 night in May 2024
Response from Beth on 21 May 2024
Hello there, Tauheed! Thank you for leaving us this review! We're so sorry to hear that you did not have a great time here at our property. We would love to welcome you back to show you just how accommodating we can be here at the Lux. Thank you again for all of your comments, we will use them to improve in the future! Have a great day!
Staff was nice . Handicap parking at our front door was a great amenity.
John
Stayed 2 nights in May 2024
Response from Beth on 17 May 2024
HI there! Thank you so much for taking the time to let us know about your stay! We're so happy to hear that you enjoyed your time with us, and that we were able to accommodate some good parking for you! If there's anything else we could do for you the next time you visit, please feel free to let us know! Thank you again, and we hope you have a beautiful day!
Very clean room and convenient, good comfortable beds and clean bathrooms!
Jeremy
Stayed 1 night in May 2024
Response from Beth on 16 May 2024
Hi there, Jeremy! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay, and found our facilities clean! We would love to welcome you back any time, and we encourage you to let us know if there's anything else we can do for you to make your stay better! Thank you again, and have a great day!
Hi there, Soo! Thank you so much for taking the time to let us know about your stay! We're so grateful to know that you would be back, and that you enjoyed the quiet atmosphere while you were here. We would love to welcome you back, and we hope you have a great day!
Hello there, Judy! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay, and that we were centrally located for all of your site-seeing! We would love to welcome you back whenever, and we hope you have a wonderful day!
Staff were friendly, especially breakfast room staff. The room was clean and the beds comfortable.
kay
Stayed 2 nights in May 2024
Response from Marci on 13 May 2024
Hello Kay, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.
Check in was easy, lots of parking, room was clean and nice. Breakfast in the banquet hall.
Sherry
Stayed 1 night in May 2024
Response from Marci on 12 May 2024
Hello Sherry, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.
Hello Kenneth, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible. We'd love to welcome you back soon, so don't be a stranger.
Nice hotel, situated in a convenient location, close to Cottonwood downtown and near the main road. Facility is clean, quiet, safe.
Oksana
Stayed 1 night in May 2024
Response from Marci on 12 May 2024
Hello Oksana, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.
Awesome value! Clean, comfortable and convenient. Must eat at the Italian Restaurant on site.
Barbara T
Stayed 1 night in May 2024
Response from Marci on 8 May 2024
Hi Barbara, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!
Hi Trey, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!
Hi Theresa, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for both of your feedback's and we hope you have a wonderful day!
Floor in room was filthy and sheets stained.
One person at the front desk sat with her knees up on the counter while checking us in. The other was very pleasant and helpful.
Theresa
Stayed 2 nights in May 2024
Response from Marci on 6 May 2024
Hi Theresa, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for your feedback and we hope you have a wonderful day!
Hi there, Bob! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
The staff are fantastic, really go above and beyond to be friendly and accommodating. The rooms are clean, the bed cozy
Jamie
Stayed 1 night in May 2024
Response from Marci on 6 May 2024
Hi there, Jamie! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
Hi there, Jacek! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
Property had everything - clean comfortable room, restaurant, lounge, pool , hot tub, and nice continental breakfast. . Would recommend property to friends and family.
sally
Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi there, Sally! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
8/10 Good
Kevin
3 May 2024
Kevin
Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi there, Kevin! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
I like the large parking lot and the Italian restaurant
Linda
Stayed 1 night in Apr 2024
Response from Marci on 6 May 2024
Hi there, Linda! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
Hi there, Michael! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
4/10 Poor
Connor
2 May 2024
Connor
Stayed 2 nights in Apr 2024
Response from Beth on 22 May 2024
HI there, Connor! Thank you so much for taking the time to let us know about your stay! We're so sorry to hear that you did not enjoy your stay. We would love it if you could reach out and let us know where we can improve, that way we can better accommodate you next time! Thank you so much for taking the time to leave us this review, and we hope to hear from you soon!
Hi Larry, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for your feedback and we hope you have a wonderful day!
We loved everything about our stay at Lux Verde! From the initial meeting with the front desk staff and our room we will be coming and staying again! Thank you!
Dustin
Stayed 1 night in Apr 2024
Response from Beth on 1 May 2024
Hello there Dustin! Thank you so much for leaving us such a fantastic review! We're so happy to hear that you enjoyed our staff, our rooms, and more! Please feel free to come back in whenever! Have an amazing day!
8/10 Good
Barbara
30 Apr 2024
Liked: Property conditions & facilities
The Italian Restaurant on the property was amazing
Hi there, Gamaliel! Thank you so much for taking the time to leave us this review! We're so happy to know that you enjoyed your stay here with us, and that you found our property clean! We would love to welcome you back any time, and we hope you have a wonderful day!
The Italian restaurant was superb!
Everything was very spacious.
Cecile
Stayed 1 night in Apr 2024
Response from Beth on 30 Apr 2024
Hello there, Cecile! Thank you so much for taking the time to leave us this review! We're so grateful to hear that you enjoyed the new BV'S Italian Kitchen! We're so grateful too have them here with us, and we know that either of our businesses would love to welcome you back! Have an amazing day!
Hello Rosa! Thank you so much for taking the time to leave us this review! We're so happy to know that you enjoyed the service while you were here! We would love to welcome you back anytime!
10/10 Excellent
Damian
29 Apr 2024
Damian
Stayed 2 nights in Apr 2024
Response from Beth on 21 May 2024
Hi there, Damian! Thank you so much for taking the time to leave us this review! We're so happy to have been able to have you here, and we would love to welcome you back any time! Thank you again, and have a wonderful day!
10/10 Excellent
Lisa
Travelled with partner
29 Apr 2024
Liked: Property conditions & facilities
Wonderful staff! Front office and staff taking care of the breakfast! Very happy and friendly. Helpful with information as to what to see for entertainment.
Lisa
Stayed 2 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hello, Lisa! Thank you so much for taking the time to leave us this review! We're so glad that you enjoyed our lovely staff, and we would love to have you back to visit whenever! Thank you so much again for leaving such a kind review, and we hope you have a wonderful day!
6/10 Okay
Lynne
Travelled with group
28 Apr 2024
It’s expensive for what you get. Not worth $200. Per night including taxes.
Lynne
Stayed 2 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hello Lynne! Thank you so much for taking the time to leave us this review! We're so sorry to hear that you did not enjoy your stay, and that you felt that the price was too high. We would love to know what we could do to better accommodate you, and we would love to welcome you back when the price is right for you! Thank you again, and we hope you have an amazing day!
10/10 Excellent
Viktoriya
27 Apr 2024
Liked: Cleanliness, staff & service
Viktoriya
Stayed 4 nights in Apr 2024
Response from Marci on 28 Apr 2024
Hi there, Viktoriya! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
Hey there, Ceejay! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay, and our beds! We would love to welcome you back any time, and we hope you have a great day!
Hi there, Narda! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
10/10 Excellent
James R
25 Apr 2024
Liked: Cleanliness, staff & service, amenities
The room was clean, and the bed is fairly comfortable. Breakfast was adequate, and nicely set up. All in all, it was a decent stay.
James R
Stayed 2 nights in Apr 2024
Response from Beth on 27 Apr 2024
Hi James R! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay and our accommodations! Please let us know if there's anything you would like to see during breakfast for your next stay. Thank you again, and have a great day!
10/10 Excellent
Alice
24 Apr 2024
Perfect for me. Great location across the street from a good walk around the lake and geyser. Close to the airport without being in the airport neighborhood. Near good restaurants and shops.
Alice
Stayed 2 nights in Apr 2024
Response from Marci on 28 Apr 2024
Hi there, Alice! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!
A nice property, clean room. Old town area only a mile away with good eatery choices and some shops
Kurt
Stayed 1 night in Apr 2024
Response from Beth on 23 Apr 2024
Hello there, Kurt! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us, and that you were able to take advantage of our great location! We would love to welcome you back anytime, and we hope you have a good day!
8/10 Good
Lynn
Travelled with family
22 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great location, the pool and hot tub are nice but a large party took over the space so we couldn’t use it. I would suggest some chairs outside the room otherwise there is no place to sit but In your room.
Breakfast was great!
Lynn
Stayed 1 night in Apr 2024
Response from Beth on 23 Apr 2024
Hi there, Lynn! Thank you so much for taking the time to leave us this review! We're so glad to hear that you enjoyed your stay with us, and got to enjoy our continental breakfast! We're sorry to hear that the pool area got busy during your stay with us. We would love to welcome you back any time to enjoy the pool and hot tub. Thank you again, and have a wonderful day!
8/10 Good
Ann
20 Apr 2024
Liked: Cleanliness
Na
Ann
Stayed 1 night in Apr 2024
Response from Marci on 22 Apr 2024
Hi Ann, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!
Completely remodeled from the old Comfort Inn. Well done.
Glenn
Stayed 1 night in Apr 2024
Response from Beth on 20 Apr 2024
Hi there, Glenn! Thank you so much for taking the time to let us know about your stay! We're so happy to hear that you enjoyed our remodel, and that you had a good time here with us! We would love to welcome you back, and we hope you have an amazing day!
Very quiet with a very good breakfast and a excellent Italian restaurant. A very good deal.
Laura
Stayed 3 nights in Apr 2024
Response from Beth on 18 Apr 2024
Hi there, Laura! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us! Thank you so much for mentioning the restaurant, and our wonderful breakfast as well! Thank you again, and have a wonderful day!