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Reviews of Civic Motor Inn

3 out of 5
Civic Motor Inn
20 Young Road, Cowra, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 90 reviews" "
Rating 8 - Good. 32 out of 90 reviews" "
Rating 6 - Okay. 20 out of 90 reviews" "
Rating 4 - Poor. 11 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 3 nights in Dec 2023

6/10 Okay

John

Travelled with group
Cheap and as expected, not much in way of extras. No breakfast, but as a passing overnight stop didn't care.
Stayed 1 night in Nov 2023

4/10 Poor

Kattie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and very helpful, the room was missing essential items such as tea towels, hand towels, cutlery. There were bugs and the people in the motel were loud at all hours of the night.
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Robert C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget motel this was about that standard.
Stayed 2 nights in Oct 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Darryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was helpful and room was clean and nice for the money. I was pleasantly surprised.
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Basic but comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Good value , well presented and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

8/10 Good

Jennette

Travelled with group
Liked: Cleanliness, staff & service
Close to the golf club where our function was. Hot shower, comfortable bed, clean. Budget price. Fine for a night.
Stayed 1 night in Sep 2023

6/10 Okay

Pauline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property was situated in a good area close to town and amenities. Property is in need of updating and repairs done . Shower screen and bathroom door were hard to open and close. Room was not cleaned properly.
Stayed 1 night in Sep 2023

8/10 Good

Peter

Stayed 2 nights in Sep 2023

6/10 Okay

Sandra

Travelled with family, Travelled with pets
Noisy
Stayed 1 night in Aug 2023

6/10 Okay

Tammy

Stayed 3 nights in Jul 2023

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately was not very clean but was lovely staff
Stayed 1 night in May 2023

6/10 Okay

Jordan

Travelled with family and small children
Liked: Staff & service, amenities
Stayed 1 night in Mar 2023

4/10 Poor

Rupinder

Travelled with family
Disliked: Cleanliness
Cockroaches and insects were crawling on the bed and kids freak out and struggle to sleep. Air con seems bit weak.
Stayed 1 night in Jan 2023

10/10 Excellent

Moris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place
Great place to stay, nice, clean room. Looks like it has been refurbished recently. Always good to park the car right outside of the room. Friendly staff.
Stayed 1 night in Dec 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean & tidy
Stayed 1 night in Oct 2022

8/10 Good

Wim

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Oct 2022

6/10 Okay

TAKASHI

Travelled with family
Disliked: Amenities, property conditions & facilities
Bed was too soft, could not sleep well.
Stayed 1 night in Sep 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to sleep for one night
Stayed 1 night in Jun 2022

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Janette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for. Business stay.
Pleasant enough. Bed was comfy, bathroom not overly huge but decent enough.
Stayed 1 night in Mar 2022

10/10 Excellent

Richard, toowoomba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price location.
Stayed 1 night in Feb 2022

10/10 Excellent

Erin

Stayed 1 night in Feb 2022
Response from SG on 19 Feb 2022
Thank you kindly for your review!

6/10 Okay

vikneswaran

Travelled with family and small children, Business traveller
Disliked: Cleanliness
it is ok
Stayed 1 night in Feb 2022
Response from SG on 14 Feb 2022
Thank you for the review

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All clean and tidy
Stayed 1 night in Jan 2022
Response from SG on 2 Feb 2022
Thank you for your review! We appreciate the feedback and support 🙂

10/10 Excellent

Annie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay thanks
Stayed 1 night in Jan 2022
Response from SG on 2 Feb 2022
Thank you for your review! We appreciate the feedback and support 🙂

8/10 Good

Man

Liked: Cleanliness, property conditions & facilities, room comfort
Motel - good for stopover. Cowra - good to explore
It is good enough for overnight stopover stay. Only minor problem was next to the highway. Trucks run early in the morning. Plenty of things to explore in Cowra.
Stayed 1 night in Dec 2021
Response from SG on 8 Dec 2021
Thank you for your review! We appreciate the feedback 😊

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget motel. Happy to stay again.
Stayed 1 night in Nov 2021
Response from SG on 8 Dec 2021
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, reasonable price, spacious family room and easy to park larger vehicle. Close to shops
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional service and amenities. Convenient parking right outside room, a table outside to sit in the sun, convenience of a microwave, toaster & kettle in room, newly renovated room. Pool & bbq facilities would be great in summer. Great value.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Civic motel is very run down and in desperate need of a complete renovation. Certainly will not be staying there again. Bench tops were held together with duct tape, there were broken tiles in the flooring and the room looked like it hadn’t been cleaned.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
location
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in a family room which was clean, spacious and quiet. It was a little frustrating that there were no bed lamps & the outside light at our door didn’t seem to be working.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The renovation on the room was nice, the air conditioning and bed should be on the list to be updated next.
Stayed 2 nights in Feb 2021
Response from PA on 8 Feb 2021
Thank you kindly for the review! We appreciate your feedback.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021
Response from PA on 4 Feb 2021
Thank you for your review

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2021
Response from PA on 4 Feb 2021
Thank you for your review!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the room. Leaves on the floor. Insects in the room and mice come in the room from beneath the main door. No cooking facilities. This was my first and last stay at this hotel
Stayed 3 nights in Jan 2021
Response from PA on 4 Feb 2021
We are terribly sorry to hear about your stay. All our room suite doors have seals at the bottom. We will take a closer look at this to ensure they function correctly.

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay a little bit away from the main shops but close to McDonalds
Stayed 1 night in Dec 2020
Response from PA on 4 Feb 2021
Thank you for your review! We appreciate the feedback.

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from PA on 4 Feb 2021
We are terribly sorry to hear you did not enjoy your experience at our property in Cowra. Please contact us directly to discuss your issues so that we can provide a better experience for our guests in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from PA on 4 Feb 2021
Thank you for your review!

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2020
Response from PA on 1 Dec 2020
Thank you for your review. Kindly contact our management to discuss your stay as we strive to provide a 5 star experience for our guests.

8/10 Good

Dianne, Shoalhaven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met all our needs for a one night stay. Bathroom a little cramped, otherwise all was very good.
Stayed 1 night in Nov 2020
Response from PA on 1 Dec 2020
Thank you for your review!

6/10 Okay

Tim, Cooma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Budget motel that was clean in a good location . We only stayed overnight and left early in the morning
Stayed 1 night in Oct 2020
Response from SG on 10 Oct 2020
Hi Tim, Thank you kindly for your review. We appreciate the feedback. We hope to see you again at Civic Motor Inn

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from SG on 10 Oct 2020
Thank you for your review.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome retreat
I booked originally for 3 nights and changed that to 5 nights. An efficient and pleasant cleaner, a responsible and caring night manager and welcome use of the laundry facilities. Thank you.
Stayed 3 nights in Sep 2020
Response from PA on 3 Oct 2020
HI Catherine, Thank you for those kind words! We greatly appreciate your review and hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from PA on 3 Oct 2020
Thank you for your review!