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"We had a fantastic stay at Peppers Beach Club in Port Douglas and would happily return. From the moment we arrived, the staff made a wonderful impression. Check-in was smooth, welcoming, and genuinely friendly. What really stood out, though, was their incredible help at check-out. We ran into an issue with our Uber transfer to the airport, and the staff on duty went above and beyond—calling multiple local transfer companies on our behalf until they secured us a ride in time to make our flight. It completely turned a stressful situation into a manageable one, and we were so grateful for their effort and care. The location is another major highlight—just a short walk to both the town centre and the beach, making it easy to explore and relax without needing transport. The pool area was also a standout: beautifully designed, spacious, and perfect for unwinding. Overall, a great experience made even better by exceptional service. Highly recommend! "

"Room was very dusty"

"Clean Room with a great view lovely atmosphere and excellent customer service. 🙂👍"

"Positioned beautifully across from the beach and next door to Rattle and Hum. The one bedroom suite had no sink in the kitchenette - dishes had to be taken into the bathroom to be washed. The sink is situated beside the toilet - not terribly hygenic. Kettle only just fit under the tap. Apartments are very dated, our top sheet was torn, paintwork scratched, our beach view was a slither - main view was of the old, worn colourbond roof and leaf filled gutters. A five night stay included only two bathroom towels - more entailed a 65 dollar fee! cheaper to buy some."

"Room 613a ground floor great ocean views."

"Positives: Check-in was smooth, and the location was convenient with the added benefit of free parking. Negatives: When booking, I specifically requested a quiet room for our babymoon. Unfortunately, the room we were initially assigned was very noisy. The walls were extremely thin—we could hear conversations from other guests, traffic from the road, and even a washing machine running at 2am right outside our door. Given that occupancy appeared low, it was disappointing to be placed so close to other guests. As a result, I struggled to sleep for the first three nights. Being pregnant and also dealing with a cold, this significantly impacted our stay and ended up being the biggest letdown of the trip. After raising the issue with reception, we were moved to a room at the back of the property for the remaining nights. This room was much quieter, and I was finally able to rest. While I do appreciate the staff’s efforts to resolve the situation, it was frustrating that we weren’t allocated a more suitable room from the beginning. Overall, the resort felt overpriced for what it offers. Housekeeping is only provided at an additional cost, and the rooms and bathrooms are quite dated, with poor soundproofing."

"Clean and excellent resort. Friendly staff would definitely stay there again."

"I really enjoyed this place. All amenities were great. Check in was my only issue. Check in was listed at 1400. I arrived shortly after this & I was told the unit wasn't ready. This was shortly rectified. There's also renovations happening at the moment so quite a bit of noise during the day. Otherwise a comfortable relaxing stay"

"Check-in was fast and simple "