Big Lake Hotel Guide - Cranberry Lake hotels in Big Lake, United States of America.

"Staff were great. Hotel not so much. Unavoidable stairs were hard for my 72 year old mother. Food made me sick mid meal and they still made me pay for it. Toilet got clogged a few times. Lotion was empty. Heat would not turn off. It was a nice hotel, but any of these reasons would keep me from coming back. Good location. "

"Awesome service, thank you again."

"Staff was helpful and the breakfast was the best."

"Didn't take one"

"1. Water leak in bathroom with towel on floor and attendent saying we will have to put it on maintenance list. 2. Room was quoted with breakfast and didn't have any! 3. Room quoted by Expedia was pet friendly yet attendent charged xtra $20 for small dog with history of perfect behavior."

"It was really good time to be at their hotel"

"We were locked outside at 11:30 pm for close to an hour. I had left the key card in the room. I was told if that happened there was going to be a night security person. He came for work when we were locked out and also couldn't get into the building. He was very nice and really tried every option but I had a child with me and a flight to catch. He was eventually able ro get a guest who could hear the pounding to let us in the lobby. He didn't know how to make us a key and wasn't able to get ahold of anyone on rhe phone until close to an hour. Very stressful. Also the overflow parking lot had nonguests staying in their cars."

"I was treated rudely at Bruins just coming off the jet. All I wanted was a beer and a light dinner as it was late. The bartender was very short, unwelcoming, and rude! I will call his supervisor to complain now that I am checked out. The service I was recieving was the night of April 22."

"If you are going to Alaska and flying out to other areas, this is the place to stay. Although the place is a little old, it is kept in good shape and the staff is more than helpful and very friendly."