Eltville am Rhein Hotel Guide - Crass Castle hotels in Eltville am Rhein, Germany.

"We had the tower suite with the beautiful patio. The view was great but the suite itself could use a refresh. "

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Property was great! Host was amazing! "

"Enjoyable one night stay"

"Room has strong smell of cigarette and has dim lights. The bathroom has strong sewer smell. The hotel doesn’t have an elevator, so dragging two heavy luggages were a real work. "

"This was a wonderful stay!"

"The property is very nice. The breakfast included was wonderful. The town of Keidrich is about 5 minutes away and has so many wonderful restaurants. My only complaint would be the view. When we booked, the room says valley view but since our room was on a lower level it actually overlooks the driveway and the parking lot. All night long, you can hear cars driving up. I think if we had a higher level room it would have been more enjoyable. "