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Reviews of B&B HOTEL Creil Chantilly

2 out of 5
B&B HOTEL Creil Chantilly
53 Rue Rouget de Lisle, Zac du Bois des Fenêtres, Creil, Oise

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 336 reviews" "
Rating 8 - Good. 137 out of 336 reviews" "
Rating 6 - Okay. 82 out of 336 reviews" "
Rating 4 - Poor. 38 out of 336 reviews" "
Rating 2 - Terrible. 26 out of 336 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aisha

Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Sandrine

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Gedida

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
The hotel was dirty. Bathroom full of mold.
Stayed 2 nights in Jun 2023

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Didn't obtain log in code for property, area nexr to the hotel has been taken over with shutters which is very unsettling as just visiting for 1 night. Breakfast was basic.
Stayed 1 night in Jun 2023

6/10 Okay

Scott

Travelled with family
Disliked: Staff & service, property conditions & facilities
Just little issues like front desk closing at 8:30 we are used to staying open til 12:00am using the kiosk check in was an issue the gate code was an issue we were not only ones having problems with checking in and gate problems
Stayed 2 nights in May 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent!
Limited reception service had to use an intercom as a result. Rooms are pretty comfortable however, not properly lit up. For the price however, very good stay.
Stayed 2 nights in Apr 2023

4/10 Poor

Freddy

Stayed 2 nights in Sep 2022
Response from riaz on 2 Oct 2022
Bonjour,Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour .Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle.Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis.A très bientôtCordialement,

4/10 Poor

Charlotte

Stayed 1 night in Aug 2022
Response from tiaz on 31 Aug 2022
Bonjour,Je vous remercie de nous avoir accordé ces quelques instants pour vous exprimer suite à votre séjour.Je suis ravi d’apprendre que les prestations proposées vous ont donné satisfaction et je prends bonne note des points à propos desquels vous souhaiteriez que des améliorations soient apportées.Nous espérons avoir l'opportunité de vous accueillir à nouveau prochainement.

2/10 Terrible

Ger

Stayed 1 night in Jul 2022
Response from riaz on 25 Jul 2022
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B lors d'un prochain séjour

4/10 Poor

Charlotte

Travelled with family and small children
Disliked: Cleanliness
I paid for the room up front when I booked through Expedia but was told I hadn't when we were checking in so had to pay again. The only reason I did was because we'd been travelling for 8 hours with 2 toddlers who were very tired and needed to get them to bed. I thought Expedia would refund me when I sent them the reciept for the second payment but so far no luck. If I'd have wanted to pay £120 for a hotel room I would have certainly looked for something far nicer than this hotel. The room and linen were clean enough but the whole place stank of cigarette smoke.
Stayed 1 night in Jun 2022
Response from riaz on 20 Jun 2022
Bonjour, Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Toutefois nous tenons réellement a nous excuser de l'incivilités des autres clients concernant l'odeur de tabac notre hôtel est 100% non-fumeur. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. A très bientôt Cordialement,

6/10 Okay

Gary

Stayed 1 night in Nov 2021

10/10 Excellent

Osamede

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing really enjoyed my stay
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Melony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT SMOKE FREE as indicated on the site!😠😡
Convenient location. Clean room and lobby. MAJOR PEEVE...it is listed and posted as a NON-SMOKING FACILITY, however, the people across the hall from us were SMOKING LIKE A BILLIARDS HALL...the hallway and even in our room smelled skanky cigarette smoke...we informed the desk, but nothing was done...TWO NIGHTS of living with cigarette smoke...NOT pleasant for someone with allergies and asthma!
Stayed 2 nights in Oct 2019

6/10 Okay

Veronique

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Clean and not overly expensive. One skimpy towel, come on.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very basic facility. Bit dusty and worned out. Some reason a fridge was left in our room and plugged in, very dirty and mouldy. The night we stayed there were lot of noise and some smelly food the whole floor was stinky. Overall it is very average. The hotel is in a shopping area, so very convenient to get anything. Lot of restaurants and things to do so we were out most of the time .
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
A good overnight stop friendly and helpful staff. Loads of places to eat in the area.
Stayed 1 night in Oct 2018

6/10 Okay

Serena

Disliked: Staff & service, room comfort
Not good
Would not want to stay here again, over priced for the quality.
Stayed 1 night in Oct 2018

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Very pleasant experience; clean and well serviced. Good breakfast and very convenient for the Chantilly area.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Siobhan

Good location plenty of attractions close by. Door and tap were broken but bed comfy can't domain for 1 night stay and cheap price
Stayed 1 night in Aug 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with stay
Stopped here on our way back to UK from Spain. Room & bathroom very clean, and a comfortable bed.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room. Large bathroom. Looks like it's had a recent refurbishment. Only one pillow each, but reception got us another.
Stayed 1 night in May 2018

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An option with a short drive to CDG.
35 min drive to CDG in morning. Comfortable hotel.

4/10 Poor

Malik

Disliked: Cleanliness, staff & service
Very basic hotel
Stayed 4 nights in Jul 2017

8/10 Good

Kim, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stopover Hotel
Great stopover hotel, close to places to eat with friendly staff!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
overnight stop
Basic hotel suitable for our requirements. Basic breakfast. Good restaurant next door, which gives a discount if you stay at this hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Budget hotel
It was very basic and not very comfortable

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Marcos Paulo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Milton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Anne sophie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pascale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from L'équipe B&B CREIL-CHANTILLY on 28 Jan 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

10/10 Excellent

Fred

Stayed 1 night in Dec 2023
Response from L'équipe B&B CREIL-CHANTILLY on 28 Jan 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable et agréable
Stayed 1 night in Nov 2023
Response from L'équipe B&B CREIL-CHANTILLY on 28 Jan 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

2/10 Terrible

Verified traveller

J’ai payée deux fois ma chambre d’hôtel / une fois à la réservation et une deuxième fois en arrivant pour prendre la chambre ( a des montant différents en plus ) et en plus pas d’eau chaude le lendemain matin
Stayed 1 night in Oct 2023

2/10 Terrible

Nathalie

Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from L'équipe B&B CREIL-CHANTILLY on 28 Jan 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Elodie

Travelled with family
Disliked: Room comfort
Séjour correct pour une seule nuit . Chambre préparee pour 3 personnes alors que nous étions 4 ( la serviette et l oreiller manquant étaient simplement dans le placard) Manque peut être une bouilloire. Lunette des toilettes cassée
Stayed 1 night in Aug 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from L'équipe B&B CREIL-CHANTILLY on 28 Jan 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

6/10 Okay

shirly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vies, en aftands.
Bedden waren niet veel soeps. Toilet viel bijna van de muur. Krap. Hal was vies schimmelig. Ontbijt was redelijk.
Stayed 1 night in Aug 2023

10/10 Excellent

MARINA

Stayed 1 night in Aug 2023

8/10 Good

Rolf

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Goed
Stayed 1 night in Jul 2023

4/10 Poor

Jean-Baptiste

Stayed 1 night in Jul 2023

10/10 Excellent

jean-christophe

Stayed 1 night in Jul 2023

6/10 Okay

Yorick

Travelled with family and small children
Disliked: Property conditions & facilities
A l’arrivée nous avons observé une descente de flic dans l’hôtel pour arrêter des trafiquants de drogue ou autre avec 2 homme menotté avec plusieurs valises seller, du coup pas très rassurant… ensuite pas de Clim fonctionnel donc obligé de dormir les fenêtres ouverte avec des clients de l’hôtel qui hurler dehors entre 1h et 3h30 du matin car elle avait des problèmes de couple avec son mec. Enfin sinon les chambres était faite et le personnel était présent pour faire leur travail avec le sourire.
Stayed 3 nights in Jul 2023

6/10 Okay

Johannes, Krefeld

Travelled with partner
Liked: Cleanliness
Insgesamt okay, aber: Zimmer sehr klein, laute Straße in der Nähe.
Stayed 2 nights in Jul 2023