"Great room with early check in was perfect. No coffee making facilities! Basic room with good clean shower. No basic room amenities like kettle for making coffee. "
"Lovely hotel, everyone working there was lovely and attentive if needed. The restaurant served delicious fresh food. Rooms were modern and clean. Breakfast tasty and as a gluten free person, a lovely treat to have a GF pastry. Would recommend and the leisure facilities are a bonus."
"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!).
He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water.
The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker.
Having to deal with this after a full day tiring trip was not really what we expected.
Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."
"The property had a restaurant attached to it that was amazing, and the staff was excellent very helpful in helping us find parking getting into the hotel and just accommodating in every way that we needed"
Travel to the hills above Braga to tour an important pilgrimage site for Catholics, an 18th-century baroque church surrounded by gardens, grottoes and sculptures.
You can browse for the perfect souvenirs at BragaShopping during your stay in São José de São Lázaro e São João do Souto. While in the area, you can find time to visit its cathedral.
If I need to cancel my hotel reservation in Crespos e Pousada, will I receive a refund?
Yes! Most hotel bookings are fully refundable as long as you cancel prior to the hotel's cancellation deadline, which is usually within 24-48 hours of your arrival date. If you have a reservation that's non-refundable, it might still be possible to cancel it and get a refund within a 24-hour period of your booking. Add dates, click "Search", then you can use the "fully refundable" filter to review the best options available in Crespos e Pousada.
What can I see and do in this Braga neighbourhood?
Some places to visit in the Braga area include Santa Barbara Garden, BragaShopping and Arco da Porta Nova so get out of the neighbourhood to explore more of the city. While you're out sightseeing, Braga Municipal Stadium and Centro Comercial Nova Arcada are a couple of sights to visit in the city.
