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"We stayed at the resort for two nights as a surprise gift to my wife on her 65th birthday. I choose a superior room with a hot tub on the balcony. The suite was well appointed and lovely by design. The spa was first-rate. Expedia gave us a food credit for dining, which leads me to our major disappointment with the Brentwood Bay Resort. In all of its marketing materials, the resort claims to be world-class. However, for both of our nights the fine dining room was closed for dinner. What? We only learned this when we arrived. No notice had been sent to us in advance, and the in-room binder states the Arbutus Dining Room was open seven days a week. Apparently this was the first time this year the dining room was to be closed on Mondays and Tuesdays. We were told the pub was still open. But frankly, the fine dining room was a key factor in my decision to go to the Brentwood Bay Resort, and had I known the only option was the pub, I would have cancelled my reservation. If the resort is losing money in the dining room on slow nights, then might I suggest a smaller, set menu? This would cut costs in both supplies and staffing. You simply cannot claim to be a high end resort and only offer pub food to your guests. We ate one meal in the dining room which was open for breakfast. And here is a tiny example of how this resort has lost the plot. We asked for two hard-boiled eggs and were told by the wait staff we couldn't get them. How odd is that? World class you say. Hmm."

"Newly renovated room. Clean."

"Good location and good prices for travellers. Nice to have the Whte Spot next door for meals."

"The room was clean and the staff were very polite and helpful. Despite being on the highway it was pretty quiet."

"AC good"

"Complimentary breakfast was good, they even had some grab and go options. Never went to the pub, so I cant rate the food"

"What a neat little hotel. It is a little older however they have gone above and beyond with adding the extras in the rooms then many hotels ie. on pillowcases it is embroidered what the pillow rates soft firm etc. what a nice little touch. Great location and lots of parking. Rates reasonable as well."

"Inviting lobby with refreshments. Spacious, spotless rooms. "

"Wish they had more water in bar"