Koh Samui Hotel Guide - Crystal Bay hotels in Koh Samui, Thailand.

"Lovely restful and quiet room but limited sea view, but truly loved my stay. The view from beach is amazing and lovely pool areas for families. Hospitality was top notch! Excellent service and kindness from all staff!"

"Facilitates really good, Quan spa awesome, pool very nice, and fun activities. Ocean villas were great and highly recommended and staff always eager to please. The downside is construction in rear of facility and had to change rooms, which worked out very good. The beach is OK since frequently low tide and not really swimmable. Pool was really nice, and people very friendly. "

"The rooms are spacious but somewhat outdated, with limited storage space for clothes. The window frames are wooden and have gaps, which allowed mosquitoes to enter the room; we had to block them with tissues. Breakfast is excellent, with a wide variety of fresh fruits."

"Stayed at a beautiful villa in Koh Samui and had an amazing experience. The view was absolutely stunning and one of the highlights of the stay. The room was clean, comfortable, and well presented. Staff were very friendly and accommodating throughout. Would definitely recommend hiring a car to get around the island more easily. Overall, a fantastic stay and would happily return!"

"Very nice hotel, great staff and excellent location right on the beach."

"Loved everything about The Lamai . Location, pool , restaurant. Staff were incredible , Very helpful and so friendly . "

"Resort had zero atmosphere. Staff seemed disinterested and very unprofessional. The bar was never attended and when asking for a drink you had to go into the kitchen to where they were all sat with faces glued to there phones. Breakfast was the same everyday and was always greeted with "what eggs do you want" rather than good morning. I would definitely recommend not staying at this resort."

"Overall was an amazing stay. Staff are friendly and the property is well kept. Our ocean view pool villa was just what we wanted. Only 2 things that drop the rating to 4 stars instead of 5 1) wait time to get some items from housekeeping took almost 1hr (just 2 beach towels) - other services like calling a buggy or room service was very prompt and speedy 2) there was a wedding but the notification did not mention anything about loud music from the restaurant. (Only mentioned loud noise from a firework show at 1030pm - which was fine as we expected it) It went on for about 3 hrs. We could here all the music and lyrics clearly from our villa. We understand it is a wedding and a happy occassion but was not expecting the music (if any) to be that loud. If we knew we would have made arrangements to go out to town that night. It did ruin our night and was very unpleasant. We also could barely hear the TV with the music playing. We were about 3 or 4 villa ls away from the Star restaurant where the wedding was held Front office staff was nice and offered an apology meal but it doesnt amount to the 1 night value we lost to enjoy our night and villa. Hopefully the next wedding wont effect the next guests Other than that..amaIng property, great views and nice staff"

"Pleasant staff and clean rooms. Although blinds in the room not very efficient as it feels anyone can see through when lights are on. Need a few more choices of food on half board basis. Need a few more sunbeds around the pool."