Crystal Lake Hotel Guide - Crystal Lake City Hall hotels in Crystal Lake, United States of America.

"The room was tidy, although it could have used more towels. Ice machine on 3rd floor has NO ice. On, but not dispensing any. Vending machine on 3rd floor is also on but not dispensing anything. A disgusting image of male genitalia is drawn on a window in the stairwell by the vending machines. Desk staff were attentive and I especially appreciated the efforts to protect my privacy when checking in"

"A wonderful hotel."

"Breakfast was great"

"The room was clean, but when check in time came around our room was not ready. There were a couple groups checking in where their rooms were not ready. We had to wait another 2 and a half hours to check in which we were able to go around town with stuff to do instead. Then when we did come back and check in the neighbors were extremely loud all night! This was all into the night even at midnight. Many people running up and down the halls and slamming doors and screaming and laughing in the halls and next door. "

"Great activities for all ages . Need more staff on the floor actually guiding people to rooms and activities. More signage needed . Family friendly. Need food areas to be opened later they close way too early . "

"Room is clean but overall I think property is due for renovation….. bed and pillows were great.."

"Our stay was pleasant. The hotel and our room was nice and clean. The staff was very nice and accommodating. And the breakfast was good. No complaints. I would definitely stay here again."

"Great friendly and attentive Staff. Nice large rooms with all you need for a multiple day stay. Cleaning staff did a wonderful job mli g our sty even better. Good variety for breakfast each morning. The kids had a fun time each evening in the indoor pool with lots of towels available to use. Would definitely recommend. "

"The staff was extremely kind and helpful. They were very welcoming and it is clear they want you to have a good experience. "