Hampton Hotel Guide - Crystal Lake Golf & Country Club hotels in Hampton, United States of America.

"Staff was very friendly and room was clean and had everything we needed"

"Great communication with host! Great area, it’s close to shopping ! The host responds to your needs or questions promptly!"

"We had problems checking in with our Expedia reservation. The front desk staff helped us get it figured out. "

"We were checked into a room that had not been cleaned and was a mess. We went back to the desk and they checked us into a room that was finished. Found a staff friendly but incompetent."

"Carmen was amazing, quick to reply quick to assist, thank you so much! The 12 acre oasis was great. The lighting at night on the stairs at cottage a could be better, it looked like there used to be lights there, but they do not work. When it rained there’s a pretty good leak in the ceiling on the porch at cottage A and the dock with the cinderblocks underneath didn’t seem safe. Those were just a few minor things otherwise everything was good! Thank you again"

"Check-in was very frustrating. I did not receive clear instructions ahead of time and ended up waiting about an hour after arrival before I could access the property. I had to contact Vrbo customer service to resolve the issue.Communication throughout the stay was inconsistent. There were no instructions provided for basic things like trash disposal, which created unnecessary confusion. I also had work-related packages delivered during my stay that were time-sensitive, and there were delays in getting them, which impacted my schedule.Additionally, there were dogs on the property roaming freely that would approach the vehicle closely upon arrival. This created an uncomfortable situation when pulling in, as they were getting very close to the car while in motion and no one was present to manage them.I was also charged 300 for a very small dent in the wall (about the size of a coin), which felt excessive for the level of damage.The property itself was fine, but the overall experience could have been much smoother with clearer communication and better coordination."

"Renter Beware! Property details this is a duplex and ONLY the top portion is rented out. We arrived in town to attend a funeral. After a scary incident with a group telling us to get out of their house, they realized they rented the bottom portion. This group played loud music, yelled, and smoked weed all night long. We could smell the weed in our portion of the house, my daughter is allergic and broke out in hives. We had to call the police to come out to get them to turn the music down. Although the music was turned down, the bass in the music vibrated stuff in the house upstairs. The music was still playing when we checked out in the morning. I continue to message the owner throughout the night stating that none of us can sleep so they were aware of the issue. We only received one and a half hours of sleep. Sockets in both bathrooms, coffee maker, fireplace, front door keypad did not work and was reported. Did not receive check in or check out email. Although host confirmed the group rented the bottom portion, later on they stated they canceled and tried to deny that anybody was even there. No apologies, no offer of any type of refund or assistance. Do not rent. I documented everything, took pictures, and recorded. VRBO said this was unacceptable and issued a refund."

"Nicole was great at communicating with us for our last minute stay. The house was cozy and not too far away from 75. The backyard was AMAZING for our two Golden Retrievers and we would totally stay here again if we were passing through! "

"Everything was Great "