Edmonton Hotel Guide - Crystallina Lake hotels in Edmonton, Canada.

"Nice room freindly staff "

"There were no pillows on the couches, there were rips in the furniture, dirty dishes in the dishwasher, dirty cabinets and walls, sticky countertops, etc. There were not enough towels for our family to use, no hand towels at all, only one face cloth left in place of a hand towel, no dish cloths to wash the dirty dishes that were left. The issues continued to pile up including an empty oil container in the cabinet, a full pot of used oil in the oven, a broken stool at the countertop that was placed to appear not broken until my child sat on it an tipped out of the stool immediately, no remote for TV access although it was advertised as a "Family Friendly Netflix" suite, not fully cleaned dishes in the cupboard, and so on. Despite all of this, we were willing to overlook and continue our stay until we found marijuana on the floor in the room where my child was sleeping.I reached out the owner about the missing remote for the TV since they asked not to use the tv buttons. 12 hours later the owner stated it had been stolen and a new one would be delivered in a day or 2 (we were scheduled to check out by then).After finding marijuana where my autistic, orally-fixated child had been playing prior, I immediately went to VRBOCare as the safety of my family was now a concern. VRBOCare asked me to send pictures then told me to resolve the issue with the owner. The owner asked to come see the unit but did not come. VRBOCare has not yet provided a resolution."

"Basement suite was very clean. Good use of the space. Great to have laundry and full ironing board right in suite. You can hear the family upstairs and the occasional child crying or calling out. Normal noises for a family above but just so you’re aware there are young kids upstairs. I never heard nighttime crying though, just regular daytime noises.Host was very good and checked in to make sure we were comfortable. An all-around good stay."

"The place is lovely. My biggest thing was that the sound transfer from the door to the upper or main floor of the home is nearly non existent. You can hear everything when they are on the main floor. I would suggest adding a more sound proof door and perhaps a seal on the bottom as well. But the just was great at answering all my questions and accommodating me on a few things. Overall a good experience. "

"Good people. Nice place. Good service. "

"Great place has everything you need clean quiet comfortable "

"This very clean suite in a residential location was a short driving distance from many restaurants and shops. The host was very attentive and kind in fulfilling any requests we had during our stay. Since our stay was during the Winter, street parking could have been an issue due to the snowbanks, but the host took care of that for us. As stated in their ad, the family does live upstairs, however I think the price of our accommodations did reflect this and any noise was short lived and infrequent during our stay. The shower pressure was also great, as were the nice snacks the host left on the counter for us to enjoy. "

"Amazing place, excellent service, has everything. "

"Easy check in. Clean and spacious. The perfect getaway for our big family. "