Casa Ruth Hotel Boutique

Property class: 3.5

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to Calderon Park and New Cathedral of Cuenca, Casa Ruth Hotel Boutique provides a free breakfast buffet, a rooftop terrace and a garden. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Laptop workspace, free WiFi, individually decorated

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Laptop workspace, free WiFi, individually decorated

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Duplex, 1 Bedroom

Laptop workspace, free WiFi, individually decorated

Family Duplex, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
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About the area

Located on a river, Casa Ruth Hotel Boutique is in Cuenca Historic Center neighbourhood and is connected to a shopping centre. Río Tomebamba & Calle Larga and Pumapungo Archaeological Park are notable landmarks, and the area's natural beauty can be seen at Calderon Park and El Cajas National Park. Enjoy an event or a match at Alejandro Serrano Aguilar Stadium, and consider making time for University of Cuenca's Orchid Garden—a top attraction that's not to be missed. Visit our Cuenca travel guide
Map
Vargas Machuca 11-50, Gaspar Sangurima, Cuenca, Azuay, 010101

What's nearby

  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    7 min walk - 0.6 km
  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    9 min walk - 0.8 km
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    12 min walk - 1.0 km
  • A stone bridge over a river, a white church with a bell tower, and lush greenery.
    Puente Roto
    12 min walk - 1.0 km
  • Alejandro Serrano Aguilar Stadium
    19 min walk - 1.6 km

Getting around

  • Gaspar Sangurima Tram Station
    1 min walk
  • Luis Cordero (Hermano Miguel) Station
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    3 min drive

Restaurants

  • Balcon Quiteño
    4 min walk
  • Mansion Matilde
    9 min walk
  • Coffee Lovers
    4 min walk
  • Restaurante Rustico
    4 min walk
  • Monte Bianco San Blas
    6 min walk

About this property

Casa Ruth Hotel Boutique

  • Hotel near Calderon Park
  • Located close to New Cathedral of Cuenca and Río Tomebamba & Calle Larga, Casa Ruth Hotel Boutique provides a free breakfast buffet, a rooftop terrace and a garden. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Self-parking (surcharge), express check-out and concierge services
    • A porter/bellboy, multilingual staff and luggage storage
    • Tour/ticket information, a water dispenser and a front desk safe
  • Room features
  • All rooms are individually furnished, and include comforts such as heated floors and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries
    • 38-inch plasma TVs with cable channels
    • Wardrobes/cupboards, balconies and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:30 PM; USD 7 per night; reservations required
  • Uncovered parking on site (USD 7 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

More

  • Access via exterior corridors
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 10 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 7 per night
  • Nearby parking fee: USD 7 per night (656 ft away; open 7:00 AM to 10:30 PM)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Casa Ruth Hotel Boutique pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Casa Ruth Hotel Boutique?

Self-parking is available for USD 7 per night.

What time is check-in at Casa Ruth Hotel Boutique?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 10.00 (subject to availability).

What time is check-out at Casa Ruth Hotel Boutique?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Where is Casa Ruth Hotel Boutique located?

Located in Cuenca Historic Center, this hotel is within a 15-minute walk of Calderon Park, New Cathedral of Cuenca and Río Tomebamba & Calle Larga. Pumapungo Archaeological Park and San Sebastian Plaza are also within 1 mi (2 km). Gaspar Sangurima Tram Station is only a 2-minute walk and Terminal Terrestre Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Ruth Hotel Boutique Reviews

7.6

Good

8.6

Cleanliness

8.0

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the friendly staff.
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

I booked the room with Expedia but, when I arrived, no room was available.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel stay.

Very nice experience except the bottom floor has a huge echo.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older place to stay and clean. Very affordable. With a small breakfast
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very noisy. At 6,30 AM the receptionist plays music and it can be heard in the whole hotel. Also, my room smells as sewerage because it was not properly aired. Look for another hotel!
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
They lock the main doors, so when you go out for the evening for dinner and come back, you have to ring the buzzer several times and call and wait to be let in. The property details advertise that it has a water dispenser and laundry facilities, and it has neither,…also doesn’t really have hot water. The hot water heater was being fixed the night we arrived, and even after it was fixed, there was only hot water enough for one of us to have a shower, the second night, same thing and the third night. all the sounds echo up from the lobby and common areas, and and there are get-togethers and noisy kids and running in the hallways until midnight, followed by a domestic violence sounding situation at 3 AM. The place is a zoo with little to no property management and the woman that either owns it or runs it is rude It makes no effort to bridge the language gap even when you’re trying to, or any assistance whatsoever. This place is run like you’re just staying at someone’s house, except that you’re paying…not like a business.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Peligro de hotel. Al llegar al hotel, presenté mi reserva y la recepcionista me dijo que no trabajaban con Hotels.com, a pesar de que le mostré la reserva en la app y una copia impresa, y también le demostré que podía hacer nuevas reservas a través de la página web y la app para el mismo hotel. La recepcionista cambiaba de tema constantemente y me decía que podían hacer una nueva reserva, pero por casi el doble de precio. Insistí, pero se negaron a respetar mi reserva. Esto es una estafa típica: ofrecen un precio atractivo en la página web, pero al llegar al hotel, dicen que no pueden alojarte, que no usan la plataforma para poder cobrarte más después. Inmediatamente me fui de ese hotel y me alojé en uno decente.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel y las condiciones BN ..peryno me respetaron mi reserva de Expedia con el Pretexto de hackeo en la plataforma y pague lo doble q el precio de la aplicación
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Esta super super super bien me encantó
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve muy a gusto durante toda mi estadía. No obstante, por la disponibilidad no tenían habitaciones matrimoniales, más sin embargo supieron resolver. Toda la atención fue muy buena, más sin embargo me hubiera gustado haber entablado más amistad con los colaboradores.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una agradable experiencia, todo queda cerca, la atención muy buena, un lugar muy acogedor
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

No cumplen con las reservas de internet muy mala impresión para la primera vista me ubicaron a otro hotel pero donde la habitación para cada con anticipación le dieron a otra persona
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico!! Limpieza, instalaciones, servicio y personal ⭐️⭐️⭐️⭐️⭐️ Recomendado!!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Ubicación
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo y buen ubicado a pocos metros de la plaza central, terminal de buses y aeropuerto
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Buena atención, dispuestos ayudar en todo momento
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCION DEL PERSONAL MUY BUENA
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok menos el hidromasaje
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était ma première expérience d'un hôtel en Équateur et à Cuenca. Personnel très très serviable, suite présidentielle avec immense douche et tres grand bain tourbillon fonctionnel avec amplement d'eau chaude et un fort débit. Tout était propre (j'ai de hauts standards). Situé tout juste à côté d'un genre de marché aux puces, de nombreux commerces, et commerces de rues non-achalants (comparativement aux commerçants de Santa Elena). Je suis tombé immédiatement en amour avec Cuenca et ses habitants. La ville est vivante, propre et sécuritaire. Séjour parfait ou presque. Bémols : le papier de toilette est très rude (comme des scott towels en plus rude!) et j'ai préféré aller m'en acheter du doux à 40m d'ici. Étant donné la grandeur de la suite, une 2e poubelle à proximité du lit aurait été pratique. Je n'ai pas hésité à séjourner une journée supplémentaire pour profiter de Cuenca et du confort de cette suite, incluant son confortable lit queen. Top notch en bon québécois!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena y te ayudan con todo lo que requieres y todas las personas tienen buen ánimo y son muy amables, además el lugar es muy bonito
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Estadía muy regular, pero tienen puntos a mejorar

Mi estadía tuvo varios percances que no dejaron que evaluara con mejor puntuación al establecimiento. Si bien tienen cosas a favor como que el personal me ayudó con un par de solicitudes, se esfuerzan por dar buen servicio en el desayuno y la limpieza en general estuvo bien, tuve varios inconvenientes. La mayoría de las habitaciones son internas, por lo que se escucha TODO lo de la casa. En la primera noche hubo personas que se quedaron en recepción hasta las 11:30pm y escuchaba toda la conversación y la segunda noche en una habitación del tercer piso se quedaron escuchando música a todo volumen hasta la 1:30am y también podía escuchar todo. El día del check out tenía vuelo a las 7:30am por lo que debía salir a las 5:45am del hotel y estuve desde las 5:30am hasta las 6:10am buscando, tocando la puerta, la campana y hasta gritando para que alguien me abriera el hotel para salir, que PELIGRO que no haya nadie en recepción durante la noche ni un mensaje de qué hacer en esta u otras circunstancias (que tal fuera una emergencia) y por último, desde la primera noche el datafono estuvo "descargado" y no me podían cobrar, y al check out cuando estaba con afán tampoco estaba cargado. Por último, al parecer el hotel está ubicado en una de las zonas más peligrosas de Cuenca, según lo que me dijeron un par de taxistas quienes no me recomendaban caminar sola por la zona (hay que tenerlo en cuenta). Tienen una buena infraestructura, pero muchas cosas por mejorar.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities
No volverá los recepcionistas muy poco empatices y les falta preparación
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Muy buena atención, el hotel muy cómodo y limpio...
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Stayed 1 night in May 2026
Verified review

6/10 Okay

Stayed 1 night in May 2026