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Hotel Terra Sur Cuenca

3.0 star property
Escape to a tranquil retreat where you can soak up stunning city views or explore nearby attractions.

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Nestled near the University of Cuenca's Orchid Garden and New Cathedral of Cuenca, Hotel Terra Sur Cuenca offers a tranquil retreat. Enjoy stunning city views from the rooftop terrace, stay connected with in-room WiFi, take advantage of dry cleaning/laundry services and luggage storage. Plus self-parking is available for your convenience.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
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About this property

Hotel Terra Sur Cuenca

  • Hotel near Calderon Park
  • Located close to University of Cuenca's Orchid Garden and Alejandro Serrano Aguilar Stadium, Hotel Terra Sur Cuenca provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a front desk safe and outdoor furniture
    • Luggage storage
  • Room features
  • All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rainfall showers, free toiletries and hairdryers
    • 32-inch plasma TVs with cable channels
    • Balconies or patios, wardrobes/cupboards and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: USD 5 per night (16 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 0104421326001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Terra Sur Cuenca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Terra Sur Cuenca?

Self-parking is free at this property.

What time is check-in at Hotel Terra Sur Cuenca?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Terra Sur Cuenca?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Terra Sur Cuenca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Terra Sur Cuenca located?

Located in Downtown Cuenca, this hotel is within a 15-minute walk of University of Cuenca's Orchid Garden and Alejandro Serrano Aguilar Stadium. Calderon Park and New Cathedral of Cuenca are also within 1 mi (2 km). Unidad Nacional Tram Station is 21 minutes by foot and Gran Colombia Tram Station is 26 minutes.

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Reviews

Reviews

6.0

8.0

Cleanliness

10

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

8/10 Good

ARTURO GUILLERMO

Liked: Cleanliness, property conditions & facilities, room comfort

No es un hotel, son apartamentos.

La recepción no es permanente, es conveniente llamar por teléfono antes de arribar.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not good enough for the price

The location is good. The receptionist was also very kind. We had to pay for the additional guest around 18 dollars. (I had booked one double room but for 1 person). The room offers plates and cups but they were dirty. In addition, the shower did not work correctly (it changed from cold to warm every 2 minutes). For the price we ended up paying for this hotel (almost 50 dollars), I am sure we could' ve found a better hotel in Cuenca.