Cuenca Holidays

The room was nice enough but a bit shabby and not overly clean. The communication from the management team was excellent and Mel was very accommodating. We didn’t really research the area and wish we had as it wasn’t the best, when you can rent rooms by the hour around the corner that gives you a pretty good indication! Overall experience was ok but I wouldn’t stay again.

Check in / front desk and guards are very helpful and they always greeted you with a smile. The place is very clean and new, just a simple suggestions, it would be nice if there’s a kitchen towel, pot holder to use inside the unit and instead of a small oven toaster, i think microwave will be more useful and additional socket adaptor for small kitchen appliances would be better as well, but overall experinece is excellent! The operator is also very considerate, almost forgot to mention that! you!

Wonderful attentive staff and an executive experience. Food is very good. Hotel is clean and great beds and showers

The pool area was undrr construction during our stay. The TV was not working. Somebody came in to fix it but as soon as TV was turned off, issue was back again. Ended up with no TV for the duration of our stay. In fairness, place was clean and location is very accessible to everything we need.

Friendly, knowledgeable, and helpful staff. Clean, well appointed rooms. Super convenient location for food and shopping.