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Aohom Santuario Hotel & Spa

3.5 star property
Travelers find peaceful days and evenings at this retreat, where poolside lounging and stargazing create the perfect balance of relaxation and natural beauty.

Choose dates to view prices

Located near Tabachines Golf Club, Aohom Santuario Hotel & Spa offers genuine relaxation opportunities. Guests can enjoy the poolside bar and rooftop terrace, book rejuvenating hot stone massages at the spa, and stay connected with complimentary WiFi throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Aohom Santuario Hotel & Spa

  • Hotel near Galerias Cuernavaca Mall
  • Located close to Tabachines Golf Club, Aohom Santuario Hotel & Spa provides a poolside bar, a rooftop terrace and a garden. Treat yourself to a manicure/pedicure, aromatherapy or a Thai massage at the on-site spa. In addition to a hair salon and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Swimming pool, along with sunloungers
    • Free self-parking
    • Continental breakfast (surcharge), an outdoor pool and express check-out
    • A front desk safe, meeting rooms and smoke-free property
  • Room features
  • All rooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Pillowtop mattresses and down duvets
    • Showers and free toiletries
    • 32-inch flat-screen TVs with Netflix, streaming services and satellite channels
    • Ceiling fans and daily housekeeping

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Exterior
Hotel Villa Pralaya
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  • Parking included
  • Free Wi-Fi
8.2 out of 10, Very good, 68 reviews
The price is €53
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (10:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 650 per pet, per stay
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 180 per person
  • Pet fee: MXN 650 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Frequently asked questions

Does Aohom Santuario Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Aohom Santuario Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 650 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Aohom Santuario Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Aohom Santuario Hotel & Spa?

Check-in start time: 1:30 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Aohom Santuario Hotel & Spa?

Checkout is at 1:30 PM.

Where is Aohom Santuario Hotel & Spa located?

Located in Tlalhuapan, this spa hotel is within 6 mi (10 km) of Galerias Cuernavaca Mall, Teopanzolco Archaeological Zone and Jardín Juárez. Tabachines Golf Club and Robert Brady Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 69 reviews
Rating 8 - Good. 33 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

8/10 Good

Masato

Liked: Cleanliness, staff & service
Thank you for your kind support. It is a good hotel.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

MARIA GUADALUPE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es nada bonito, cómo que se quedaron a la mitad de la construcción. Solo fui a dormir y si sirvió para eso
Stayed 1 night in Aug 2023
Verified

4/10 Poor

ALEJANDRA ESTHER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La verdad el hotel parecía motel, no se desquita lo que cobran, literal más de 800 por noche es un robo. Solo tienen televisión abierta con 4 canales, no tiene teléfono, los acabados viejos y feos, las bases de las camas espantosas, el baño incómodo, y amanecimos con 2 cucarachas chicas en el cuarto. El personal muuuy amable y la comida rica pero para pagar casi 1600 pesos esperábamos algo mejor, hay moteles mucho mejores.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Alicia Jiames

Liked: Staff & service
muy cara para las características de la habitación
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Felicidades!!! Excelente servicio.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Maria de las Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y servicio

La atención y el servicio de SPA fueron inmejorables. El lugar es muy sencillo. La comida sabrosa y los precios muy accesibles.
Stayed 1 night in May 2023
Verified

4/10 Poor

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
No sirvió el aire acondicionado, y nos estábamos asando.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones La buena vibra La tranquilidad que se respira Que está muy cuidado
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfecho con el servicio
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca estaba con regular mantenimiento y el sauna estaba frio. Dentro de la habitación hace falta una silla, un espejo y toallas chicas.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de hospedaje

Es un hotel viejo, pero buena seguridad, atención y limpieza
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena decoración, buena atención, buena seguridad, el hotel esta dentro de un fraccionamiento con acceso controlado Un jacuzzi no estaba operando
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jorge

Liked: Staff & service, amenities, property conditions & facilities
El servicio de spa
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra en un lugar apartado y muy tranquilo con seguridad en la entrada
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece muy agradable y familiar
Stayed 1 night in Jan 2023
Verified

8/10 Good

Luz Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento es muy pequeño
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

MIGUEL ANGEL LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar y la atención excelente.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien, tiene sus detalles como que solo te ponen 1 papel de baño para tu estancia, y no te ponen toalla de manos. El desayuno y el servicio de restaurante excelente.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Yadira Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La privacidad del lugar y la atención
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Rosa

Disliked: Staff & service
No respetan lo que publican aquí
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
En las fotos se veía excelente pero fue realmente decepcionante y más por el precio
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

No fue terrible, pero no regreso

No es un hotel al que regresaría, la habitación es bastante incomoda, sobre todo el baño. Las instalaciones en general están muy descuidadas. La comida y el personal del restaurante estuvo bien.
Stayed 1 night in May 2022
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy seguro, la atención es excelente.
Stayed 1 night in May 2022
Verified

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable y cumple su función que es ir a dormir pero las cortinas están malas porque entra mucha luz además de que no cierra bien por lo qie el que pase, te ve dormido
Stayed 1 night in May 2022