Hotel Refugio Rancho Tota offers a serene mountain retreat with hot stone massages and a kids' playground. Enjoy ocean-view meals at Restaurante El Rancho and start your day with free breakfast. Stay connected with high-speed WiFi in this luxury natural setting.
Reviews
1010 out of 10
Exceptional
Popular amenities
Breakfast included
Spa
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Sign in to view eligible discounts and perks. More rewards for more adventures!
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 25 July 2024 to 24 July 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Hotel refugio rancho tota pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 15 kg per pet. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel refugio rancho tota ?
Self-parking is free at this property.
What time is check-in at Hotel refugio rancho tota ?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel refugio rancho tota ?
Checkout is at noon.
Where is Hotel refugio rancho tota located?
Situated in the mountains, this luxury hotel is 0.5 mi (0.8 km) from Lake Tota and 7.7 mi (12.3 km) from Cabana Buenavista lago de Tota. Archaeological Museum and Parque La Villa are also within 16 miles (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window