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Reviews of Mamacita's Guest House

2.5 out of 5
Mamacita's Guest House
Calle Castelar #64, Culebra

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 289 reviews" "
Rating 8 - Good. 74 out of 289 reviews" "
Rating 6 - Okay. 54 out of 289 reviews" "
Rating 4 - Poor. 28 out of 289 reviews" "
Rating 2 - Terrible. 20 out of 289 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Travelled with group
Upstairs balcony amazing ! Shower small and shower curtain gross but room comfortable. Staff friendly and location is great.
Stayed 9 nights in Apr 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto estaba en excelentes condiciones y muy limpio.
Stayed 1 night in Apr 2024

10/10 Excellent

Raul, San Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante bueno 👍
Stayed 1 night in Apr 2024

4/10 Poor

Forever

Stayed 1 night in Apr 2024

2/10 Terrible

Jordana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
What a mess! Rooms were clean but only bc of the industrial-strength cleaners everything seemed damp with and permeated our sinus passages for hours after we left. Rooms are dingy and in disrepair. Walkway to our room on the third floor seemed about to collapse. Fellow guests were openly drinking and drunk and smoking in common areas from early morning til late at night. One even had a frightening black eye. Real question? Is this actually a flop house? Office staff were lovely, but nothing would lead me to recommend this place to anyone who values their physical or emotional security. Seriously, DO NOT STAY HERE. (Also, Jesus, was it expensive for the area.)

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as shown in photos except rooms are more up to date & nicer in person.
Stayed 1 night in Mar 2024

6/10 Okay

Yesenia

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Samir

Stayed 3 nights in Mar 2024

8/10 Good

Arun, Bridgwater

Travelled with family
Disliked: Property conditions & facilities
There was no hot water in bathroom. Room condition is fine.
Stayed 1 night in Feb 2024

6/10 Okay

Jens, Frankfurt

Travelled with partner
Liked: Staff & service
Right in the center of Culebra town, very kind staff, yet, limited WiFi and the building as well as lounge area needs an upgrade.
Stayed 1 night in Feb 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Con el precio que cobran por lo menos deberían poner shampoo y acondicionador en el baño
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Quaint hotel in great location! Fantastic restaurant!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Isabel, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location it was 5 minutes walking distance from the ferry and it was near all the shops and areas to eat. The overall stay was great the employees were very nice and helpful it was a great stay and the rooms were very clean they have a restaurant downstairs that’s apart of the hotel and the food was amazing and the waiters were amazing and the chef made a very tasty meal when we went for dinner. Truly this hotel is amazing and the staff are professional and friendly and informative I will definitely be coming back to stay I would highly recommend this hotel for others to stay in Culebra if your looking for a safe and friendly and comfortable and convenient location. We stayed here for my daughter’s 30th birthday and we had a blast and truly enjoyed our stay at mamacitas!
Stayed 1 night in Jan 2024

10/10 Excellent

Aparna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location . Clean and friendly people .
Stayed 1 night in Jan 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Enjoy everything they have to offer. Will stay here again when on island
Stayed 1 night in Jan 2024

6/10 Okay

sumanth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant recommend this place. it’s in a convenient location, and the inside of the room was clean- otherwise the listing is misleading, and this place needs an overhaul. The listing states they give you toiletries, and there’s daily housekeeping. No one came to our room in the three days we were there, and they gave us one single 2 inch bar of soap as “toiletries”. The pictures of the seating areas are OLD. The couches and chairs shown are there but are falling apart to the point that the cushions have stuffing and GARBAGE BAGS coming out, and there’s random crap strewn around the property. THE BATHROOM DOOR DIDNT CLOSE- we had to push on it from the outside to straighten the door so it would fit inside the moulding. The bed was also uncomfortable and the blanket on the bed was gross and old - the towels too. This wasn’t relevant to us but the listing says something about accessibility and there’s no way anyone with mobility issues could stay here. There’s no grab bar by the toilet as stated and there lips and steps that someone with limited mobility could not get over Lastly- the room we stayed in was missing basic things that someone might need. There’s not one hook anywhere to hang something, not even in the bathroom, there’s no flat surfaces in the bathroom to put your stuff on, no hair dryer on the property, no cup if you want to drink water, just basic stuff that you assume would be there. The fact they charge a “resort fee” fee feels like a scam.
Stayed 3 nights in Dec 2023

6/10 Okay

John

Travelled with partner
Disliked: Amenities
location is convenient near main town and short ride from beaches. Great staff, very friendly and accommodating. It is attached to a bar so very noisy at night. Room is pretty shabby and outdated but is very clean. Biggest complaint is there is barely any hot water in the room. Pretty much every shower was cold to lukewarm.
Stayed 4 nights in Dec 2023

6/10 Okay

Evan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
At the center of town and near the pier.
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023

10/10 Excellent

scott, Beverly

Travelled with partner
Liked: Cleanliness, staff & service
Great property recovering from pandemic lows Will be great when it is completed
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandra Yamileth Gallo, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 15 nights in Nov 2023

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view!!
Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Susana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There is a dock and staff are nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

SYLVIA

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not great as expected
Mamacita was a place that was recommended by my next door neighbor. The room had large roaches in which my daughter was afraid to be inside the room. I requested someone to come and clean and leave a bug spray for the night. The food wasn’t great either ti my disappointment and it wasn’t cheap either. They only open for dinner but I wasn’t going to eat there again. The location was very nice but their furnitures around the hotel was way below quality. The chairs with cushion were mostly torn and the foams inside in some of them were Coming out. I would and did not use any of the furniture on the balcony. It’s a shame that such a beautiful location was so run down.
Stayed 2 nights in Aug 2023

4/10 Poor

RICKYS

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023

6/10 Okay

Ondina

Liked: Cleanliness, property conditions & facilities
Good stay overall restaurant and bar conveniently located downstairs near the lobby
Stayed 1 night in Aug 2023

8/10 Good

Bella

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Uncomfortable Bed!!
The bed was uncomfortable. It was broken and the mattress has not Support in the center on top of that it has a plastic cover and it was uncomfortable due to the hot weather.
Stayed 1 night in Aug 2023

10/10 Excellent

Orlando

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
location is great. rooms are comfortable..
Stayed 2 nights in Aug 2023

4/10 Poor

Louis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant manager was excellent and food was good. Hotel was neglected, and the bathroom was. We'll, an experience. Microwave smelled bad.
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Amenities
Perfect
Stayed 2 nights in Aug 2023

10/10 Excellent

Doris

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Julissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place for the price. We had an issue as the ice was not blowing out hot air which we let the front desk know about. We where moved to a bigger room immediately and the staff was super helpful and accommodating. I will definitely be staying here again !! thank you mama citas for the amazing hospitality!!
Stayed 2 nights in Jul 2023

10/10 Excellent

KATY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, clean and quite
Stayed 1 night in Jul 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jul 2023

4/10 Poor

Suheily

Disliked: Cleanliness, staff & service, property conditions & facilities
No había servicio de tv, el cuarto sucio.
Stayed 2 nights in Jul 2023

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service
Staff was super nice!! No parking available for guest. Room was clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient to the ferry and beach
Stayed 1 night in Jul 2023

6/10 Okay

Jonathan H, Harrison

It’s ok
Stayed 2 nights in Jun 2023

4/10 Poor

Alejandro

Travelled with partner
Disliked: Cleanliness
The bed is terrible you sink to the middle you can’t sleep terrible
Stayed 1 night in Jul 2023

8/10 Good

Alain

Travelled with family
Liked: Property conditions & facilities
Like that is just 5 minutes walking fron the terminal. I love 🚶‍♂️ and 🏃‍♂️. So for me and my family was fun since arriving. 💕
Stayed 2 nights in Jun 2023

2/10 Terrible

Irma

Travelled with family
Disliked: Property conditions & facilities
Very dirty with roaches. Front desk employee was very apologetic and nice but said to get refund through Expedia.
Stayed 1 night in Jun 2023

8/10 Good

norma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2023
Response from Mamacitas Guest House on 28 Jun 2023
Thanks for the feedback! We appreciated!!!

8/10 Good

MUFADDAL

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great property with limited parking
Response from Mamacitas Guest House on 23 May 2023
Thanks for the feedback. We appreciated!!!