Cusarare Hotels

"The owner met us when we walk into the parking lot . He run a little restaurant across the street. He gave us an over on how to use the TV and heater (it was only 5 degrees Celsius in Creel. Told us morning coffee is free for us at his restaurant. The room had 2 double beds , a TV , clean shower and bathroom. If you just want a clean place to sleep , this is the place. It is in the middle of town. It was only $68 Canadian a night."

"The price was way to high for the condition of the hotel. The balcony door couldn't even close all the way, and the wind howled though all night long. Water stains on the ceiling. Definitely NOT a five star hotel! The only good thing is the view from the hotel."

"We wanted to love the place but unfortunately did not. This was not a good experience at all. The hotel is not as presented in the pictures. The person who was up at the desk the majority of my stay was rude and had an attitude all the time. We show up to our rooms & rooms were not even fully clean. We asked for a remote control for our room tv and had to remind them several times on different occasions and every time it was “we will put one in there” then I’d return at the end of the day to no controller. This was just not what we expected. The only positive thing was the food was decently good. "

"Family friendly, it included the breakfast, I recomend it to go with your partner"

"Could use a renovation"

"I had an inside room with no window. It was dark and the only way to get natural light was to open the curtain facing a sitting area--very exposed. The room temperature could not be regulated. There was no thermostat. It was uncomfortably warm and stuffy. No bottled water was provided as is customary in Mexico. "

"Spotless absolutely gorgeous room"

"What a view!! Second to none. Great firm mattress. Quiet and clean. Nice balcony. Tasty breakfast, freshly made. Excellent, friendly staff. Attentive to all of our needs. Hotel does need some upgrades to amenities and condition of rooms considering the price but the view and location are some compensation at least. Thank you for a wonderful stay"

"AVOID THIS PLACE! The owner stole my money! I paid at the end of May for my stay in October, but my plans changed, so I canceled. I received a notification that my money would be refunded, and when I booked, it clearly said “Free cancellation before September 30.” But all of a sudden, the owner stopped speaking English!"