Holiday Homes in Cypress

"The staff was very accomadating and friendly. If you requested something they brought it right up. The breakfast had a good variety. Very pleased. "

"Staff was very helpful and nice! The hotel is in a great location as well, lots of restaurants and bars in the area"

"Clean room, nice staff, beautiful property "

"Everyone was so friendly from the beginning to end! Such a beautiful room! It felt like a mini apartment my family of 6 fit perfectly! The kids loved the bunk beds! The Disney touch is also amazing! The Disney park is only 15 minute walk and there is also a bus that picks you up at the front of the hotel and drops you right in front of the park! I will be returning to stay here for our next Disney trip! "

"It felt like a safe place . The beds are a dream. And it was so quiet. "

"Just want to give a shout out to Kevin who was working the front desk. This guy is awesome. He should be afforded any commodations provided to the property staff. Kevin is five star!"

"Not much to say than everything was clean and perfect."

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."

"Enjoyed our stay, will use again."