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Terracotta Hotel & Resort Dalat

4.0 star property
Lakeside luxury awaits at this peaceful retreat where guests enjoy massages, gourmet breakfasts included with their stay, and access to a world-class golf course

Choose dates to view prices

Terracotta Hotel & Resort Dalat offers an upscale escape on tranquil lakeshores. Enjoy breakfast with local flavors, spa treatments, or a round at the nearby golf course. The family-friendly property has two restaurants and bike rentals for exploring.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room in Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room in Villa (Shared Villa)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Property grounds

Villa, 3 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
3 bathrooms
Bathrobes
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | Front of property

Villa, 4 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
4 bathrooms
Bathrobes
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Villa, 5 Bedrooms

Villa, 5 Bedrooms | Exterior

Villa, 5 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
5 bathrooms
Bathrobes
  • 340 sq m
  • 5 bedrooms
  • Lake view
  • Sleeps 10
  • 3 King Beds, 1 Queen Bed and 1 Single Bed

View all photos for Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King

Premium King

Premium King

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin

Premium Twin

Premium Twin

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic King

Classic King

Classic King

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basement Family Room

Basement Family Room

Basement Family Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
3 bathrooms
Bathrobes
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Basement Superior Twin Room

Basement Superior Twin Room

Basement Superior Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basement Deluxe Twin Room

Basement Deluxe Twin Room

Basement Deluxe Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Da Lat, Terracotta Hotel & Resort Dalat is in the historical district and on a lake. The area's natural beauty can be seen at Tuyen Lam Lake and Datanla Falls, while Lam Dong Museum and XQ Historical Village are cultural highlights.
Visit our Da Lat travel guideOpens in a new window
Map
Zone 7.9, Tuyen Lam Lake Tourist Area, Xuan Huong Ward, Da Lat, Lam Dong, 670000

What's nearby

  • Tuyen Lam Lake - 1 min walk - 0.0 km
  • Truc Lam Zen Monastery - 2 min drive - 1.5 km
  • Da Lat Market - 11 min drive - 6.7 km
  • Xuan Huong Lake - 12 min drive - 7.1 km
  • Dalat Flower Gardens - 13 min drive - 7.9 km

Getting around

  • Da Lat Station - 18 min drive
  • Da Lat (DLI-Lien Khuong) - 29 min drive

Restaurants

  • ‪Thùy Dương Family Restaurant - ‬2 min drive
  • ‪444 Cocktail Lovers - ‬7 min drive
  • ‪Cây Rừng Restaurant - ‬3 min drive
  • ‪Lululola - ‬6 min drive
  • ‪Happy Hill - ‬5 min drive

About this property

Terracotta Hotel & Resort Dalat

Upscale family-friendly hotel near Da Lat Market
At Terracotta Hotel & Resort Dalat, you can look forward to free breakfast (local cuisine), an adjacent golf course and a poolside bar. Treat yourself to a body treatment or a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking
  • A free local area shuttle, bike hire and an outdoor tennis court
  • Supervised childcare (surcharge), concierge services and barbecues
Room features
All 315 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Full-sized fridge/freezers, free infant beds and coffee/tea makers

Similar properties

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  • Pool
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  • Kids’ pool
  • Parking included
9.0 out of 10, Wonderful, 149 reviews
The price is €57
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Desk
  • Fan
  • Free weekday newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1000000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 550000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory gala dinner on 30 April is included in the total price displayed
A fee for a mandatory gala dinner on 02 September is included in the total price displayed
No pets and no service animals are allowed at this property

Property is also known as

Terracotta Hotel Resort Dalat Da Lat
Terracotta Hotel Resort Dalat
Terracotta Dalat Da Lat
Terracotta Dalat
Terracotta & Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel
Terracotta Hotel & Resort Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel Da Lat

Frequently asked questions

Does Terracotta Hotel & Resort Dalat have a pool?

Yes, this property has an indoor pool.

Is Terracotta Hotel & Resort Dalat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terracotta Hotel & Resort Dalat?

Self-parking and valet parking are free at this property.

What time is check-in at Terracotta Hotel & Resort Dalat?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Terracotta Hotel & Resort Dalat?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Terracotta Hotel & Resort Dalat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per room applies.

Where is Terracotta Hotel & Resort Dalat located?

This family-friendly Da Lat hotel is located in the historical district, within 2 mi (3 km) of Tuyen Lam Lake and Truc Lam Zen Monastery. Datanla Falls is 2.3 mi (3.6 km) away.

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Reviews

Terracotta Hotel & Resort Dalat Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

7.6

Staff & service

7.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 107 out of 262 reviews
Rating 8 - Good. 88 out of 262 reviews
Rating 6 - Okay. 36 out of 262 reviews
Rating 4 - Poor. 17 out of 262 reviews
Rating 2 - Terrible. 14 out of 262 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Really nice and quiet place. Staff were great. Even presented me with a birthday cake. Nice room on lake. Great breakfast buffet.
Stayed 2 nights in Jan 2026

10/10 Excellent

MINDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink clogged
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Liked: Amenities, property conditions & facilities
Nice beach front hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and accommodation
Stayed 2 nights in Nov 2023

10/10 Excellent

Huong-Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and room

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Good gaming and activities area. Food was ok. They are tying to be 5 star and are progressing with good service. Nice environment and great room.
Stayed 1 night in Oct 2022

8/10 Good

kiem

Liked: Cleanliness, staff & service, property conditions & facilities
i really like the walk way
Stayed 1 night in Dec 2023

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2023

10/10 Excellent

dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no street light going to the hotel in the evening too dangerous for taxi driver and customers. Hotel to old bathroom and shower there was mold , not enough hot water water, pressure toi weak . Way to loud music , , the carpet in the room to old , smelly, the bathroom and room has a disgusting drainage smell . Not coming back to this hotel . Not recommended to anyone looking for a relax , peace , quiet , and clean hotel to get away for vacation.
Stayed 2 nights in Jan 2025

6/10 Okay

Quoc Bao

Disliked: Amenities
Why do they charge extra for the sauna? Wouldn’t it make sense to just include that in the room/villa fees?
Stayed 1 night in Oct 2023

2/10 Terrible

Jung Wan Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
No comments. Watch out. You would think spending 400$ per night gets you free water. Asked for a few extra got billed at check out 8$ per bottle with no mention of charge when we ordered the water.

2/10 Terrible

TRudi

Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs to update the inside. Screen windows were falling apart, the wood floor came off. We asked for a knife, and was told to make a deposit. I thought that was the most silly thing ever. I would never came back to this property nor recommend anyone.
Stayed 3 nights in Nov 2023

2/10 Terrible

Dmytro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Absolutely not worth the price tag. Disgusting experience to be honest. I must say staff has nothing to do with it. It’s the hotel itself. We booked a classic lake view room which costed extra. Turns out it’s not in the main building like we would expect (this was not disclosed at a time of the booking). Room is dated. Small. Far from being the cleanest. Soundproofing- Zero!!! I mean zero. I hear people taking in the next room as I write this. Doors are slamming. It’s crazy. Impossible to sleep. Now the best part. I asked at the reception - “Where is the control for heat in the room” (as it’s 13 degrees Celsius tonight and it’s pretty cold in a room). The answer I got was - “our hotel doesn’t have AC and Heat” only fans are in the rooms. If you are cold- close the windows” I said- “I already have. And it’s cold. Can you give me a heater” I was answered- “NO. We can give you the second blanket”. This left me speechless. This should not exist. Not a a price they charge. This should be advertised with big red lettering. Absence of climate control in a hotel is absolutely unforgivable…. Close windows and get a second blanket… really? Never never again will I stay at any hotel of this brand. Not in this one for sure. And I wouldn’t recommend staying here of course to anyone. I continue having the worst experience with noises from all around this little building they call villa (where this room is located). It’ll be a long night for sure… False advertisement.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very very and very helpful
Stayed 2 nights in Oct 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

어린이 동반 가족 / 골프 안치는 가족 - 완전 비추

부모님, 아이와 함께 갔다가 대부분이 생병을 얻어왔어요. 일단 난방/히터 전혀 없어 밤이면 저온다습을 체험할 수 있답니다. 2일 숙박하고 나니 가렵고 마른 기침이 끝나질 않네요. 부페식 아침식사는 무료인데 야외 테라스에서 먹으면 비둘기들이랑 같이 먹을 수 있어요. 수도는 온수가 고장인데 프론트에 얘기하니 고쳐주긴 했지만 매우 불편했고, 수영장은 ㅋㅋㅋㅋㅋㅋ 진짜 화장실에서 옷 갈아입어야 해요. 수건도 없습니다. 간단한 영어라도 가능한 직원 2명정도 있어요. 그 사람들 없으면 전부 어플키고 대화해야 해요. 키즈클럽이라고 된 놀이방은 좀 큰 갈비집에 딸린 수준이에요. 밤에 공기라도 좋겠지 했는데 공기도 별로에요.
Stayed 2 nights in Dec 2023

10/10 Excellent

SUNGIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

적극 추천

외곽지역에 위치하여 교통은 조금 불편했지만, 좋은공기와 넓은 객실, 주변경치가 너무 좋아요. 중심가여서 교통은 Grab이용
Stayed 2 nights in Dec 2023

8/10 Good

EUN JI

Liked: Cleanliness, property conditions & facilities, room comfort

주변 자연환경은 좋음

자연환경 최고 조식별로 객실안 카펫 바닥으로 바꿔줬으면 좋겠어요
Stayed 2 nights in Mar 2023

8/10 Good

EUN JI

Liked: Cleanliness, room comfort

장단점이.분명한 호텔

주변 자연환경100점, 객실에 카펫은 먼지가 많이 발생해서 아쉬움, 따뜻한 물 잘나오고 수압좋음. 조식은 별로임.. 샤워기쪽 물에서 유충이 나와서 놀람 호텔에서는 샤워기계만 바꿔줌.. 수돗물이 문제인 것 같은데, 다시 또 오고싶지는 않다..
Stayed 2 nights in Mar 2023

8/10 Good

EUN JI

Liked: Cleanliness, property conditions & facilities, room comfort

매번가는 곳

조식과 물에서 유충이 나온 것 빼고 다 좋음
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

너무나도 심한 소음

객실 방음이 안됨. 최악의 소음...반지하 객실. 조심하세요 정말 힘든 여행임..
Stayed 3 nights in Jul 2022

10/10 Excellent

HSIENHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的飯店、有機會想帶家人來。

整體來說、整個園區非常美麗、就在湖畔邊，還附設了許多設施，環境乾淨、房間很大、服務也很好。 白玉微瑕就是、這邊比較寧靜、在山林湖畔間，出門就是要搭計程車、或是包車會，到處玩會比較方便。 但是有個問題、很嚴重， 我們有使用洗衣服的服務， 飯店人員說我們洗衣服費用會很高、 沒有聯絡到我們確定、不敢幫我們洗， 但是手機（越南）完全沒有接到電話、 下午14:00-17:00在房間休息、也同樣沒有接到任何電話，這與對方的每小時都有聯絡、明顯有出入， 最後11:30退房時、櫃檯居然還收了我們洗衣費用89萬越盾， 如果不是我們打算在飯店用完午餐再離開、再出發去機場搭飛機回胡志明、那是不是這錢就沒救了？ 希望飯店能有所改進、因為這個狀況衍生的問題、可大可小。
Stayed 3 nights in Jul 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A total disappointment

Certain facilities were closed due to covid but gym and childrens playroom were deemed okay. No mention whatsoever when booking since it is not mandated by the authority. Throwing a company party on the other hand seems okay with the hotel with no social distancing whatsoever being enforced. It makes you wonder who came up with such contradicting policy. The only restaurant serving dinner was drown by karaoke nutjobs from the party that made dining absolutely unbearable. Imagine my surprise as I was expecting a quiet retreat by the lake. On top of that, safety box in room that cant be locked, mosquitoes nets were torn and the toilet smelled like mould. Room service was stated 24 hrs but guess what, kitchen was closed past midnight. In all, one of the worst 4 star hotel I stayed.
Stayed 1 night in Mar 2022

8/10 Good

Hyuk Chan

Liked: Cleanliness, property conditions & facilities

무뚝뚝한 서비스가 아쉬웠고 shared Villa 형태가 굉장히 불편하지만 그 외엔 좋음

부모님 모시고 3배드룸 쉐어빌라 2박 예약하고 객실 받자마자 단독 빌라의 거실을 나머지 2방의 다른 게스트들과 쉐어해야해서 너무 불편해서 두번째 1박 버리고 Ana Villas Dalat (출장 및 여행으로 달랏 3번째 방문인데 여기가 최고인듯)로 옮김. 소나무에 둘러쌓여서 운치있지만 호수도 생각보다 감흥없음. 스탭들도 전부 어둡고 기분 좋게 느껴졌다만한 서비스 전혀 없었음.
Stayed 2 nights in Mar 2021

10/10 Excellent

Ko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

소나무 숲속에서 평화로운 휴식

배트남에서 흔하지 않은 소나무 숲안에 조용하고 평화로운 리조트였습니다. 가을과 같은 날씨에 이불안에서 계속 잠만 잘듯한 편안함, 친절한 직원들의 서비스도 좋았습니다. 대체적으로 만족하는 호텔이었습니다
Stayed 3 nights in Feb 2021