Apartment, 1 Bedroom

Reviews of Dong Duong Hotel

4 out of 5
Dong Duong Hotel
62 Thai Phien, Hai Chau, Da Nang

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was friendly and helpful, the hotel lobby and the room were very beautiful. We rented motorbikes which we could park just in front of the hotel for free which was handy.
Stayed 1 night in Mar 2024

10/10 Excellent

Quynh Hoa, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful antique decorations. Excellent customer service. Very gourmet breakfast selection.
Stayed 2 nights in Feb 2024

10/10 Excellent

William Peter, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely top class. Exceptional service from Rachel, Rosee, Hiep (dining Director), Daisy, and door men -- All staff were extremely polite, wonderful service, and very helpful all the time. We highly recommend the hotel. Vickie / William (Canada)
Stayed 13 nights in Aug 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were excellent. The inside of the hotel is incredible with displays that rival many museums. Great location and area, 5 minutes to the water and dragon bridge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a really Beautiful Hotel from top to bottom and the staff were so helpful
Stayed 5 nights in Oct 2019
Response from Sara - Sales Executive on 13 May 2020
Dear our valued guest! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sales Executive

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2020
Response from Sara - Sales Executive on 13 Feb 2020
Dear our valued guest! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sales Executive

6/10 Okay

Yoke lian

Liked: Cleanliness, staff & service
great location and friendly staff
Service was excellent, thumbs up to all the front desk girls ! Location is great with easy accessibility to cafe and eateries, near dragon bridge ! However, the room is just above their own club and is really noisy if they have party or function at night; breakfast needs improvement ! Overall ok for the price offered
Stayed 3 nights in Jan 2020
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear Mr Yoke, Our Heartfelt Greetings to you! Thank you for sharing your experience. Thank you for your esteemed remarks! I’m delighted you enjoyed welcoming and efficient service among the luxurious accommodations at Dong Duong Hotel. Our team is passionate about their work and ensures every detail of your stay is top-notch. We sincerely apologize for the experience you had with the noise. Regardless thank you for bringing this issue to our attention so that we may take corrective action to prevent further issues for any of our future guests. Yours Sincerely, Dong Duong Hotel Team

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Dong Duong Hotel & Suites on 11 Feb 2020
Dear Ms Alice, First and foremost, thank you for taking your time to share with us your wonderful experience with Dong Duong Hotel. I’m thrilled you enjoyed your visit and hope to welcome you back soon! Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
Amazing service and people. Great breakfast. Good location. Comfortable beds. Small room with older furnitures with antique "scent". For newer hotels check out the other side of the dragon bridge.
Stayed 3 nights in Dec 2019
Response from Dong Duong Hotel Team on 8 Feb 2020
Dear our valued guests, Greeting from Dong Duong Hotel & Suites Danang! Thank you for staying with us and taking time to write a positive review. We are pleased to know that you were impressed by our location, breakfast quality and were well taken care by our staff. We do hope Dong Duong Hotel will be your choice again when you come back to our lovely city. Sincerely,

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main lobby and restaurant were very modern and clean. The front desk staff were very accommodating in letting us drop off our luggage before check in so that we could walk around and grab lunch. There are a bunch of restaurants and markets in the area and close to the riverwalk. Room was spacious and clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Dong Duong Hotel Team on 30 Oct 2019
Dear our value guests! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sale Manager

8/10 Good

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's very central to many eateries and very convenient to get to from many small shops
Stayed 3 nights in Aug 2019
Response from Sara - Sale Manager on 18 Sept 2019
Dear Mr/Ms Alex! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sale Manager

8/10 Good

Kam Ha Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite noisy in the corridor in the morning
Stayed 5 nights in Feb 2023

6/10 Okay

KIM FUN

Travelled with group
清潔方面希望可以做得更好啲
Stayed 5 nights in Feb 2023

8/10 Good

JUNGSOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족들이 다 만족한 호텔이었어요
Stayed 2 nights in Jan 2020
Response from Sara - Sales Executive on 13 May 2020
Dear Mr/Ms Jungsook! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
ロケーションが良くお得感ありでした。
Stayed 1 night in Mar 2020
Response from Sara - Sales Executive on 7 Mar 2020
Dear our valued guest! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sales Executive

8/10 Good

Kyung Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요..맘에 들어요^^
저렴한 숙소라 걱정했는데 시설도 괜찮고 방도 깨끗하고 직원분들도 친절해서 좋았어요.
Stayed 2 nights in Jan 2020
Response from Dong Duong Hotel Team on 8 Feb 2020
Dear Mr Kyung Sun, Many thanks for taking the time to leave this detailed comments. It was pleasure to have you staying here and I am GLAD to read you enjoyed your stay with us. All your detailed comments will help a lot of guest. We are very much looking forward to welcoming you again. Once again thank you for your stay and review. Have a GLAD day!

10/10 Excellent

Min jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Dong Duong Hotel Team on 8 Feb 2020
Dear Mr/Ms Min Jung, Greeting from Dong Duong Hotel & Suites Danang! Thank you for staying with us and taking time to write a positive review. We do hope Dong Duong Hotel will be your choice again when you come back to our lovely city. Sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
좋은 위치와 가성비
위치는 아주 만족스러움. 번화가면서도 메인 스트릿에서는 벗어나 있어 밤새 경적 소리가 적었습니다. 베트남 도로 특성상 메인 스트릿에서는 24시간 경적 소리가 울려 퍼집니다. 일단 이 숙소는 작은 호텔로 방만 보면 가성비가 뛰어남. 하지만 중국인 단체가 찾는 호텔이란 단점이 있고, 조식 품질이 정말 떨어짐. 조식 포함 숙박권이지만 두번째 날은 조식을 먹지 않을 정도였음. 하지만 위치와 아파트먼트 방의 크기가 가격 대비 너무 넉넉해서 조식에 기대가 적은 사람들이라면 합리적인 선택이 될 듯
Stayed 2 nights in Jan 2020
Response from Sara - Sales Executive on 10 Feb 2020
Dear our valued guest! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. We also appreciate the concern raised on the quality of breakfast. We assure you that all the aspects of your experience will be covered on your next stay with us. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sales Executive

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
안갈거예요
다른 분처럼 샤워기 배수 정말 안됩니다. 흘러 넘칩니다. 체크아웃시 말씀드렸더니 고치겠다고는 하셨는데 계속 그런것을 보니 고쳐지긴 힘들것 같습니다. 4인예약했는데 3인 식사권만 줘서 더 달라니 돈을 달라합니다.예약확인증 보여주니 돈을 안줘도 된답니다. 귀찮아서 2박후 추가로 2박 더 머물고 싶었는데 호텔스 닷컴엔 빈방이 있고, 호텔데스크에서도 빈방이 있다 하셨는데 호텔스 닷컴에서 예약하면 방이 없을거라고 합니다. 무조건 자기들 통해서만 예약이 가능하며 호텔스닷컴보다 배로 비싼 가격으로 내라고 합니다. 빈정상해서 근처 냣린으로 옮겼습니다. 냣린완전 친절합니다. 영어도 더 잘하시구요. 동 드언은 다시는 가고 싶지 않네요. 조식은 그럭저럭 먹을만합니다.
Stayed 2 nights in Jan 2020
Response from Sara - Sales Executive on 10 Feb 2020
Dear our valued guests, Thank you very much for sharing your feedback of the recent stay at the Dong Duong Hotel. Our goal is to ensure that all our customers leave satisfied and we try our best to provide an environment of comfort and value to our guests. Concerning the staff at buffet breakfast, we do apologize about your experiences. Because you write this review under Anonymous so we cannot find any information about this case. We hope to have an opportunity to welcome you back to the hotel in the near future and reverse your experience of this stay. Do let me know if I could be of any assistance while you are planning your return trip. Warm Regards, Sara - Sales Executive

6/10 Okay

Woori

Travelled with family
Stayed 2 nights in Jan 2020
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear Mr/Ms Woori, Thank you for your invaluable feedback following your recent stay with us. I wish to know more about other aspects which we haven't meet your expectation. Please do feel free to contact me personally at any time should you wish to discuss your stay with me in more detail. Thank you, Dong Duong Hotel Team HAIAN Beach Hotel & Spa.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
ダニがいて、かなりさされた。 夜10時でシャワーのお湯がでなかったので非常に困った。冬で寒かった。 朝食がまずかった。 食材のクオリティが低い。 スタッフも朝食時、少なく気がきかない
Stayed 3 nights in Jan 2020
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear our valued guests, Thank you very much for sharing your feedback of the recent stay at the Dong Duong Hotel. First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us. Our goal is to ensure that all our customers leave satisfied and we try our best to provide an environment of comfort and value to our guests. Therefore, we are sincerely concerned when we felt short of your expectations. Your comments will help our hotel management to improve on the areas you raised. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. We hope to have an opportunity to welcome you back to the hotel in the near future and reverse your experience of this stay. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2020
Response from Dong Duong Hotel & Suites on 11 Feb 2020
Dear our valued guests, Warmest greeting from Dong Duong Hotel & Suites, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future. Best wishes for you!

10/10 Excellent

ct, hk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is good the room is clean, overall it deserves 4 stars.
Stayed 3 nights in Dec 2019
Response from Dong Duong Hotel & Suites. on 11 Feb 2020
Dear our valued guests, Thank you for taking the time to write this wonderful review of your recent stay at Dong Duong Hotel & Suites. Thank you for your compliment regards to our breakfast, our chefs will be happy to hear that you enjoyed breakfast; we take pride in the quality of ingredients and the range of dishes that we provide for our guests at the start of the day. It is our main priority as a team to ensure our guests have a wonderful visit and to make you as comfortable as we possibly can. Therefore, I am so delighted to hear that you found the room is clean. Rest assured that this wonderful review will be shared with all of my team. Once again, I would like to thank you for sharing your experience and writing this wonderful review about your stay with us. We very much look forward to welcoming you back to Danang in the hopefully near future. Best wishes, Dong Duong Hotel & Suites.

8/10 Good

HYEONSEOK

Travelled with group
Liked: Cleanliness, staff & service, room comfort
추천합니다.
호텔은 아름다운 로비와 깔끔한 방이 특징입니다. 입구에 짐을 들어주시는 분들부터 데스크 직원들까지 모두 아주 친절하였습니다. 이름을 까먹었는데, 영어를 잘하는 데스크 직원분도 있어 편하게 지냈습니다. 위치도 성당과 가까워 이동하기 매우 편합니다. 단점은 어매니티로 있는 샴푸향과 침대 밑에 죽은 바퀴벌레가 나온 점 입니다.
Stayed 2 nights in Dec 2019
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear Mr/Ms Hyeonseok, Thank you for taking the time to write this wonderful review of your recent stay at Dong Duong Hotel & Suites. The hotel is the combination of luxurious architecture and vintage silhouette. Retro cars and bikes collection is the highlight of our hotel. Thank you for your compliment regards to our location, and how convenience it is for your stay. It is our main priority as a team to ensure our guests have a wonderful visit and to make you as comfortable as we possibly can. Therefore, I am so delighted to hear that you found the staff to be welcoming and professional and they went above their duties to ensure that you had a memorable stay. Rest assured that this wonderful review will be shared with all of my team. Once again, I would like to thank you for sharing your experience and writing this wonderful review about your stay with us. We very much look forward to welcoming you back to Danang in the hopefully near future. Best wishes, Dong Duong Hotel Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear our valued guests, Warmest greeting from Dong Duong Hotel & Suites, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future. Best wishes for you! Dong Duong Hotel Team

8/10 Good

Chung Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Louis of Dong Duong is very polite and helpful. He helped us with two luggage going up to 8/F by stairs (hotel lift stopped at 7/F).
Stayed 3 nights in Jan 2020
Response from Dong Duong Hotel & Suites. on 11 Feb 2020
Dear Mr/Ms Chung Yi, First and foremost, thank you for taking your time to share with us your wonderful experience with Dong Duong Hotel & Suites. Thank you for your compliments about the outstanding service offered by our bellboy Louis, we really do appreciate when guests notice his dedication and I will be sure to thank him on your behalf. I truly appreciate you and look forward to welcoming you back soon. Sincerely, Dong Duong Hotel & Suites.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2019
Response from Dong Duong Hotel & Suites on 11 Feb 2020
Dear our valued guest , Thank you for taking the time to write this wonderful review of your recent stay at Dong Duong Hotel & Suites. Thank you for your compliment regards to our location. Our location truly is an asset to us. Once again, I would like to thank you for sharing your experience and writing this wonderful review about your stay with us. We very much look forward to welcoming you back to Danang in the hopefully near future. Best wishes,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고의 호텔!!
다낭 시내에 위치하고 있어 이동하기 편리했으며 호텔 내부 시설도 깨끗하고 좋았습니다. 근처에 맛집과 마사지샵도 많이 있어 위치상 최고였습니다. 로비에 장식된 자동차들을 보고 아이들은 무척 좋아하였습니다. 저렴한 가격의 픽업 서비스도 좋았고 급하게 부탁드린 사항에도 빠르고 친절하게 대응해주셔서 감사드립니다.
Stayed 3 nights in Dec 2019
Response from Dong Duong Hotel & Suites. on 11 Feb 2020
Dear our valued guests, First and foremost, thank you for taking your time to share with us your wonderful experience with Dong Duong Hotel & Suites. Thank you for your esteemed remarks! I’m delighted you enjoyed welcoming and efficient service among the luxurious accommodations at Dong Duong Hotel. Our team is passionate about their work and ensures every detail of your stay is top-notch. I’m thrilled you enjoyed your visit and hope to welcome you back soon! Sincerely, Dong Duong Hotel & Suites.

8/10 Good

Berry, Hk

Travelled with group
Liked: Cleanliness, staff & service
地點很方便。窗口玻璃不夠隔音,有些吵,樓下行人說話都能聽到。住了4晚,本來洗澡水都不夠熱,後2晚簡直就是微暖⋯
Stayed 4 nights in Dec 2019
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear Mr Berry, Thank you for taking the time to write this review of your recent stay at Dong Duong Hotel and bring up your concerns to us. Thank you for your compliment regards to our location, and how convenience it is for your stay. Our location truly is an asset to us. We are indeed situated in city center and we are a only a stone throw away from Dragon Bridge and other famous locations. We would like to give you our sincere apologies for the inconvenience that you could have experience in our Hotel. We are continuously working to provide the best experience possible to our guest and we are taken note of all your feedback. Hopefully we have a chance to welcoming you back and be pampered the proper way. Best regards

10/10 Excellent

Meiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
剛好遇上平安夜party,感受到飯店對客人的用心,隔音很好,鄰近粉紅教堂及大市場
Stayed 1 night in Dec 2019
Response from Dong Duong Hotel & Suites on 11 Feb 2020
Dear Ms Meiyun, I’m delighted you felt warmly welcomed and appreciated at Dong Duong Hotel! We are happy to have you here. It is important to us to connect with guests and care for their overall well-being and interests. It was a pleasure to be of service. We hope to welcome you back soon! Sincerely, Dong Duong Hotel & Suites

8/10 Good

NAMGU

Liked: Cleanliness, staff & service, room comfort
The room size is good and the staff is kind. But neeed to improve the breakfast
Stayed 2 nights in Dec 2019
Response from Dong Duong Hotel Team on 11 Feb 2020
Dear Mr Namgu, Thank you very much for your review, your opinion is very important for us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I have personally addressed this with our chef to ensure this will be improved better. I hope 2020 is a year of great happiness and success for you!

10/10 Excellent

shiho, 日本

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受け付けのスタッフの方たちがとても親切で、英語もできない私達にアプリなど使い丁寧に色々な事を教えてくれました!行きたいカフェや観光地など車を手配してくれたり住所を調べてくれたりと、とても助かりました!ドアマンや他のスタッフの方たちもとても優しいです!
Stayed 3 nights in Oct 2019

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내 호텔로 추천드려요..
상당히 만족스러운 숙소였습니다. 직원분들의 친절한 도움으로 공항에서 분실한 휴대폰도 찾을수 있었습니다.. 분위기있는 아침식사도 만족스럽네요. 다낭 시내에서 호텔로 추천드립니다..
Stayed 2 nights in Oct 2019
Response from Sara - Sale Manager on 18 Oct 2019
Dear Mr/Ms Alex! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Sale Manager

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近一切要去的地方 方便
Stayed 1 night in Aug 2019
Response from Sara - Hotel Manager on 18 Sept 2019
Dear Mr/Ms Sung! Thank you for taking out the time and sharing your review of Dong Duong Hotel Da Nang. I am delighted to hear your stay with us was pleasant. We aim to provide superior service experience for every customer. I would very much like to meet you in person on your next stay, and hence please do let me know when you will be returning to Da Nang! Warm regards, Sara - Hotel Manager