Private host

Gem Riverside Hotel Hoi An

Travelers relax by the outdoor pool or rejuvenate with spa treatments at this riverside retreat, while historic Tan Ky House awaits nearby exploration

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Where to?

Dates

June 2026

July 2026

Daily full breakfast for a fee - Gem Riverside Hotel Hoi An (Old City)

Building design - Gem Riverside Hotel Hoi An (Old City)

Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, pool loungers - Gem Riverside Hotel Hoi An (Old City)

Minibar, in-room safe, desk, laptop workspace - Gem Riverside Hotel Hoi An (Old City)

Gem Riverside Hotel Hoi An creates a peaceful escape in central Hoi An with its refreshing poolside bar and rooms overlooking gardens. Guests savor local and international dishes at Ruby Restaurant, then stroll to nearby Tan Ky House while children enjoy the playground.

Exceptional

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

22 May - 23 May

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About this property

Gem Riverside Hotel Hoi An

Upscale family-friendly hotel near Central Market Hội An
Located close to Hoi An Cloth Market and Tan Ky House, Gem Riverside Hotel Hoi An provides a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Ruby Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
- An outdoor pool, along with sunloungers and pool umbrellas
- Free self-parking
- Full breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
- Express check-out, babysitting (surcharge) and a lift
- Guest reviews speak highly of the helpful staff
Room features
All 59 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
- Baths or showers, free toiletries and hairdryers
- Flat-screen TVs with cable channels
- Childcare services, electric kettles and portable fans

Similar properties

Pool
Breakfast included
Spa
Kids’ pool

includes taxes & fees

19 Jun - 20 Jun

Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:

Restaurant
Full-service spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 2 and younger eat free breakfast

Rollaway/extra beds are available for VND 400000.0 per day.

Payment types at the property

Important information

Optional extras

Fee for full breakfast: from approximately VND 200000 for adults and from VND 200000 for children
Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: VND 400000.0 per day
Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.

Property Registration Number 205207203

We should mention

Pool access available from 6:00 AM to 9:30 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Frequently asked questions

Does Gem Riverside Hotel Hoi An have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:30 PM.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on 22 May 2026 start from €34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gem Riverside Hotel Hoi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gem Riverside Hotel Hoi An?

Self-parking is free at this property.

What time is check-in at Gem Riverside Hotel Hoi An?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gem Riverside Hotel Hoi An?

Checkout is at noon. Late check-out is available for a fee.

Does Gem Riverside Hotel Hoi An provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Gem Riverside Hotel Hoi An located?

This family-friendly Hoi An hotel is located on the riverwalk, within a 10-minute walk of Hoi An Cloth Market and Central Market Hội An. Tan Ky House and Chua Cau are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice hotel, free breakfast, staff was amazing and kind highly recommended

Verified

10/10 Excellent

Jacqueline

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful

Stayed 2 nights in May 2025

Verified

10/10 Excellent

Emilie

26 Dec 2025

24 Jan 2024

Verified traveller

4 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here!

Stayed 4 nights in Jan 2024

Verified

8/10 Good

susan

17 Mar 2025

12 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fabulous hotel in a great location. Ruby and Lilly were great - couldn’t do enough for us!

Stayed 3 nights in Mar 2024

Verified

10/10 Excellent

Thao-Vy

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.

Stayed 2 nights in Dec 2024

Gem Riverside Hotel Hoi An

Choose dates to view prices

Photo gallery for Gem Riverside Hotel Hoi An

Reviews

Popular amenities

About this property

Gem Riverside Hotel Hoi An

Similar properties

The Saga Hotel Hoi An

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Exceptional

9.4

8.8

9.6

9.2

Reviews

10/10 Excellent

Larry

Larry

10/10 Excellent

Jose

Jose

8/10 Good

Tung

Tung

10/10 Excellent

MARITA

MARITA

10/10 Excellent

Gwyneth

Gwyneth

10/10 Excellent

Nishani

Nishani

10/10 Excellent

Thang

Thang

10/10 Excellent

Khanh

Khanh

10/10 Excellent

Jacqueline

Jacqueline

10/10 Excellent

Emilie

Emilie

10/10 Excellent

Wayne

Wayne

10/10 Excellent

WAI PENG

WAI PENG

8/10 Good

Claus

Claus

10/10 Excellent

Cherie

Great Hotel and good location

Cherie

10/10 Excellent

Anders

Anders

10/10 Excellent

Wayne