Does KOI Resort & Residence Da Nang - Inclusive Spa access have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is KOI Resort & Residence Da Nang - Inclusive Spa access pet-friendly?

No, pets are not allowed at this property.

How much is parking at KOI Resort & Residence Da Nang - Inclusive Spa access?

Valet parking is free at this property.

What time is check-in at KOI Resort & Residence Da Nang - Inclusive Spa access?

Check-in start time: 3:00 PM; check-in end time: anytime.

KOI Resort & Residence Da Nang - Inclusive Spa access Reviews, Deals & Photos 2025

Q: Where is KOI Resort & Residence Da Nang - Inclusive Spa access located?

Nestled on the beach, this Ngũ Hành Sơn resort is within a 5-minute walk of Marble Mountains and Non Nuoc Beach. My Khe Beach is 1 mi (1.6 km) away.

10/10 Excellent

Terence

30 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.

Stayed 4 nights in Sep 2025

10/10 Excellent

Thao

29 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.

Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

22 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.

Stayed 8 nights in Aug 2025

10/10 Excellent

John

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort, amenities, the staff are all top notch!

Stayed 5 nights in Jan 2025

10/10 Excellent

yun jun

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗하고 고급스런 분위기 전망도 좋고 직원도 친절했어요

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcos

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect

Stayed 2 nights in Jan 2025

4/10 Poor

Elisabeth

31 May 2025

Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using

Stayed 6 nights in May 2025

10/10 Excellent

Vu

8 Feb 2025

Nice

Stayed 3 nights in Feb 2025

10/10 Excellent

Sahar

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had amazing experience in the Koi resort, the location is amazing, just between the beach and marble mountain!!

Stayed 5 nights in Dec 2024

10/10 Excellent

Aleisha

28 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Had an amazing stay at Koi Resort. The place is so peaceful, staff very attentive. Overall could not fault

Stayed 1 night in Oct 2024

2/10 Terrible

Hitoshi

3 May 2025

Disliked: Staff & service, amenities, property conditions & facilities

14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。またルームクリーニングも同様。あり得ない対応、どちらも強いクレームを入れないと対応してくれない。

Stayed 3 nights in Apr 2025

10/10 Excellent

David

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We booked a villa at the resort and Kim Anh was our host and she and the staff took great care of us. They were very responsive with all our needs such as requesting services, towels, rides, etc. The service and staff here are exceptional and really make you feel welcomed. I highly recommend this resort if you’re staying in Da Nang.

Stayed 3 nights in Nov 2024

10/10 Excellent

JAEHUN

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2박방갈룸좋습니다.

시설이 크고 좋습니다. 빌라에서 지내는데 부족한 부분은 없었습니다. 호텔건물과 5분내외로 이동할 수 있어 좋고 짐이있으면 직원분들이 버기카를 태워줍니다. 궁금한게 있다면 Kim Anh에게 물어보면 친절하게 알려줍니다. 대부분 대응은 kim이 친절하게 알려주어서 좋습니다. 아직까지는 사람이 붐비지 않아서 대부분 전세내고 사용하는거 같아서 좋습니다. 항상 잘 웃으면서 대응해주시는 모든 직원분들이 좋아서 다시 방문하고 싶어요.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getawat

Hotel was far from the main city, so a lot of the tours do not pick up. We booked the Bana Hills tour from the hotel and had to pay extra for pick up. We had to get Grab to go into town, which was fine because it was cheap. We booked the Grand Suite and it was magnificent. Loved the ocean view and wrap around balcony to the city view. Our room had both views. The staff is very nice always willing to help if needed. Breakfast buffet was huge, from Asian to western choices. You won't be starving when you leave. Would I stay in room again?? FOR SURE!! You can't beat the view, even if it means I have to get a Grab to go into town.

Stayed 7 nights in Feb 2025

2/10 Terrible

gail

24 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.

Stayed 7 nights in Aug 2025

2/10 Terrible

jiwook

1 Jan 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

방갈로 예약했는데 들어오자마자 화장실의 하수구(악취)가 너무 났습니다. 1.2층 화장실에서 냄새가 너무 심했습니다. 청소상태도 안좋았습니다. 유리에 기름기가 곳곳에 벽이며 바닥이며 많이 있었으며 참다못해 마지막날에 냄새가 너무 난다고 얘기를하니 레몬글라스 오일을 벽이며 블라인드며 덕지덕지 하도 뿌려서 화장실악취와 레몬글라스냄새가 섞여서 머리가 너무 아팠습니다. 스탭들은 친절했지만 리조트의 청결도가 너무 떨어졌습니다.

Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne Wai

6 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Bedroom Villa with Concierge Service

We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.

Stayed 3 nights in Jan 2025

6/10 Okay

Brett

23 Apr 2025

Liked: Cleanliness, property conditions & facilities

The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.

Stayed 3 nights in Apr 2025

2/10 Terrible

MASAHIRO

14 Aug 2024

Disliked: Property conditions & facilities

停電した

Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.

Stayed 3 nights in Mar 2025

4/10 Poor

Wilfred

11 Jun 2025

Liked: Cleanliness

Disliked: Staff & service

Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.

Stayed 6 nights in Jun 2025

10/10 Excellent

Bekah

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.

Stayed 4 nights in Jul 2024

8/10 Good

Bryan David

12 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time

Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

30 Jul 2024

Disliked: Room comfort

Dont think i will return

The hotel is new and alot of the amenities, bars and restaurants it says is open is not yet open or ready. Housekeeping continously bang the door even when you flag do not disturb on your room. Not alot of staff spoke English so incorrect information was provided. Laundry service damaged my clothes however they did refund me for the item as it was brand new but shouldn't of happened in the first place. In room food options needs to be improved, the menu shows roughly 10 options and nothing else, purely local items but should show some Western items to cover all basis. Was planning to check out early due to how poor the service and the quality of the hotel was but the general manager Joyce went above and beyond to try and make up for all the short falls. This hotel needs staff like Joyce to truly improve its offering otherwise it cannot contend with the Marriotts etc and definatly not Hyatt.

Stayed 4 nights in Jul 2024

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