Dear Mr./Ms. Grant,Thank you very much for your kind review of Mường Thanh Holiday Hoi An hotel. We are delighted to read that you thoroughly enjoyed your stay and it would be a pleasure to welcome you again in the near future. Kind Regards,

Dear valued guest,Thank you very much for having taken time to post your review about your stay at Mường Thanh Holiday Hoi An hotel and thank you also for your compliments to all our staff.However, there might still be something unsatisfied you during the time. I sincerely apologize that the photos showing the beach with sun loungers were not in fact during your stay. Usually we set up sun loungers on the beach in summer only. I really regret that we didn't have the opportunity to talk this with you in person while you were at the hotel. So we can arrange sun loungers according to your requirements.Once again, thank you for your staying and we are looking forward to have another chance to welcome you in next vacation.Kind Regards,

Dear our valued guests, Warmest greeting from Mường Thanh Holioday Hội An Hotel .Thank you for staying at Mường Thanh Hội An and taking the time to share your positive experience. My team and I really appreciate it very much. We hope you will come back and visit us some time in the future. Once again thank you very much. With out best regards,

Dear Tanya, Warmest greeting from Mường Thanh Holioday Hội An Hotel Thank you for staying at Mường Thanh Hội An and taking the time to share your positive experience. My team and I really appreciate it very much. We hope you will come back and visit us some time in the future. Till then, once again thank you very much.

Dear Value Guest, Thank you for staying with us. We appreciate your comments. Thanks and Best regards,

Thank you for staying with us. We appreciate your review.

Dear Mr Thomas Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you for your glowing review and sharing your experiences with us at Mường Thanh Hội An. We were thrilled to read all about the details you have picked up on during your stay. We are proud of our team to have exceeded your expectations and will certainly share your compliments with us. Once again, thank you for choosing Mường Thanh Hội An as your venue of luxury while visiting Central Vietnam. Wish you all good health, always happy and looking forward to welcome you back to our hotel in the future Thank you and best regards, Ms Hoang Thuy - General Manager

Dear Valued Customer Warmest greeting from Muong Thanh Holiday Hoi An Hotel Thank you for your glowing review and sharing your experiences with us at Muong Thanh Holiday Hoi An. We were thrilled to read all about the details you have picked up on during your stay. We are proud of our team to have exceeded your expectations and will certainly share your compliments with us. We are looking forward to welcoming you back in the hopefully not too distant future. Regards! Hoang Thuy (Ms.) - General Manager

Dear Valued Customer Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you for your glowing review and sharing your experiences with us at Mường Thanh Hội An. We were thrilled to read all about the details you have picked up on during your stay. We are proud of our team to have exceeded your expectations and will certainly share your compliments with us Once again thank you for all and we do hope you find the time to return to our resort in not too far future as to show you all our newly developed facilities. Sincerely yours, Hoang Thuy (Ms.) - General Manager

Dear Mr/Ms Phuoc Thank you very much for your visit and we hope to welcome you back at Muong Thanh Hoi An in the near future. With Best Regards, Hoang Thuy (Ms.) - General Manager

Dear Cathy, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards,

Thank you for your review!

Dear Sir/Madam, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.

Dear Ash, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care, Luong Phong (Mr.) - General Manager

Dear Paul, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. Many thanks, Luong Phong (Mr.) - General Manager

Dear Nigel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best regards, Luong Phong (Mr.) - General Manager

Dear Rupinder, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Luong Phong (Mr.) - General Manager

Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you for taking the time to sharing your positive experience at Mường Thanh Hội An with the Expedia community and giving 5 star review to our resort. It’s a true pleasure to read a kindly review from a happy guest. We are proud of our team continue to exceed our guests’ expectations. Our team and I sincerely thank you for always recommending Mường Thanh Hội An to stay. We do hope to have the pleasure of welcoming you back in the near future. Thank you and best regards Phong Luong(Mr) General Manager

Dear Guest, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. Luong Phong (Mr.) - General Manager

Dear Margaret, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Luong Phong (Mr.) - General Manager

Dear Guest, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. We just adjusted that playing table tennis is free of charge. Please don't hesitate to call me to share more information and I will try my best to rectify the situation. Luong Phong (Mr.) - General Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Luong Phong (Mr.) - General Manager

Dear Valued Guest, We are very encouraged & motivated to have read your comments during your recent stay and many thanks for selecting our hotel, this time and we are very delighted to know you left with such a memorable and wonderful impression regarding to our hotel’s facilities. Your kind words will be passed to the entire team to encourage and keep them up to their good work. We are extremely delightful that the guests can recognize our efforts and give us such encouragement like yours and we have committed that we will try every day to make our hotel to be the top-notch service provider in this area. Again, we sincerely thank you for choosing our Muong Thanh Holiday Hoi An Hotel as your home away from home and hope to have the pleasure of welcoming you, your friends and many more of your friends back in the not far distant.

Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade our services. Hope to welcome you again so that you can see how our hotel improve. Best regards,

Dear Francois, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Dear Ron, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards,

Dear Michael, Thank you for taking the time to review our property on Expedia. We truly value your opinions and we will use them to improve our service. On behalf of Muong Thanh Holiday Hotel Hoian, I would like to thank you for your review . We look forward to welcoming you again soon. Best regards,

Dear Danielle, We are delighted to hear that your recent stay with us was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words about our Hotel. It is wonderful to read your comments about our professional and helpful services. We hope to have the pleasure of welcoming you back to Muong Thanh Holiday Hotel Hoian soon again. Thank you,

Dear James, We are delighted to hear that your recent stay with us was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words about our Hotel. It is wonderful to read your comments about our professional and helpful services. We hope to have the pleasure of welcoming you back to Muong Thanh Holiday Hotel Hoian soon again. Thank you,

Dear Ferran, We are delighted to hear that your recent stay with us was a thoroughly enjoyable experience. We hope to have the pleasure of welcoming you back to Muong Thanh Holiday Hoi An Hotel soon again. Thank you,

Dear Edward, Thank you for taking the time to review our property on Expedia. We truly value your opinions and we will use them to improve our service. On behalf of Muong Thanh Holiday Hotel Hoian, I would like to thank you for your review . We look forward to welcoming you again soon. Best regards,

Dear Mr D G Warmest greeting from Mường Thanh Holiday Hội An Thank you very much to have chosen Mường Thanh Hội An as a place in Viet Nam. It was a pleasure to learn how that you enjoyed your stay with us and the attentive service. Your compliment about our team will be passed on to them and we are certain they will really happy to hear it. Moreover, Our team and I sincerely thank you for always recommending Mường Thanh Holiday Hội An to stay and more than happy to heard that we will have another chance to welcoming you back to our hotel in next vacation Wish you all good health, always happy and looking forward to welcome you back to our hotel in the future Thank you and best regards Phong Luong(Mr) General Manager

Dear Mr David Warmest greeting from Mường Thanh Holiday Hội An Hotel! Thank you very much for your choosing Mường Thanh Hội An as address in Viet Nam. It was a true pleasure to read your kindly review at ourhotel We are so grateful to hear your experience exceed your expectations. Once again thank you for all and we do hope you find the time to return to our hotel in not too far future as to show you all our newly developed facilities. Thank you and best regards Phong Luong(Mr) General Manage

Dear Mr David Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you so much for staying at Mường Thanh Hội An and taking the time to share your positive experience . My team and I really appreciate it very much. We’re glad to hear that our resort’s facilities and servive had satisfied you during your trip at le belhamy, especially the staffs. Your positive feedback encourages us to maintain and improve our service day by day to meet our guest need. Once again, thank you for choosing Mường Thanh Hội An as your venue of luxury while visiting Central Vietnam. Wish you all good health, always happy and looking forward to welcome you back to our hotel in the future Thank you and best regards Phong Luong(Mr) General Manager

Thank you for choosing Mường Thanh Holiday Hội An Hotel as address when you visit center Viet Nam. It was a true pleasure to hear you had a great holiday at our resort. It is a true delight knowing that we continue to exceed our guests' expectations including yours about our location, facilities, pools, beach, garden as well as the profession of our staffs. Once again, thank you very much for your kindly review. We are looking forward to welcoming you in the nearest future. Best regards! Phong Luong(Mr) General Manager

Dear Samuel Warmest greeting from Mường Thanh Holiday Hội An Firstly, Thank you very much for your choosing Mường Thanh Holiday Hội An as address in Viet Nam. It was a true pleasure to read your kindly review at our hotel. Secondly, We are so sorry to hear that you did not enjoy about hotel, because waiting our staff. We are trying to improve our service day by day through guest’s experience and greatly value of all feedback. Once again thank you for all and we do hope you find the time to return to our resort in not too far future as to show you all our newly developed facilities. Best regard! Phong Luong(Mr) General Manager

Dear Tiago Greetings from Muong Thanh Holiday Hoi An hotel ! Thank you very much for your time to let us inform by sharing your review experience. We have read your comments with detailed about our services and definitely will find a way to improve the not so good ones. By this oppotunity, we would like to inform you that your valued feedback has been solved in details such as Pressure of water in upper layers Following to your comments, we improved day by day and as you can see a quick review recently on this page we did received some good comments from guests. We appreciate your feedbacks as that help us to understand better guests expectations in order to improve our services.And we will may not have success or improve our skills without you Again, thank you very much for your staying and hope to have chance to welcome you back to the hotel and believe that you will see we has changed Best regards Phong Luong(Mr) General Manager

Dear Ken Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Our team and I sincerely thank you for recommending Mường Thanh Holiday Hội An Wishing you all best things in your life. Sincerely, Phong Luong(Mr) General Manag

First of all, thank you so much for your taking value time to review your recent stay at our hotel. I would like to express my deepest sympathy on the experience you had at our hotel. Your willingness to share your thoughts is highly appreciated. Muong Thanh Holiday Hoi An Hotel is committed to providing the high quality service to our clients from all over the world. However, unlike most of majority of our esteemed guests, you did not enjoy your stay. We sincerely regret that we fell short of our commitment in your occasion. We would definitely look into this and ensure to take immediate improvement at better level. Your comment is extremely important and valuable to the development of our staffs and the success of our hotel. Again, we do apologize for any inconvenience caused to you and wish to have another opportunity to show our better service on your next stay at our hotel. Best Regards, Phong Luong(Mr) General Manager

Thank you so much for bringing this matter to us. With full attention and great concern, we would like to express our sincere apology and deepest sympathy on the experience you had in our hotel room. Anyone in your shoes would have felt the same. We would definitely look into this and ensure to take immediate action. We would not allow this to hinder our service as the hotel‘s aim is to provide quality service to everyone. Rest assured that this will be rectified and never be repeated. We do wish that we can convince you to stay with us again on your future trip as I personally ensure that you will be taken the best care in a fully true Muong Thanh Hospitality experience. Best regards, Phong Luong(Mr) General Manager

Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you very much for your choosing Mường Thanh Hội An as address in Viet Nam. It was a true pleasure to read your kindly review at our hotel. We are so grateful to hear your experience exceed your expectations. Once again thank you for all and we do hope you find the time to return to our hotel in not too far future as to show you all our newly developed facilities. Best regards! Phong Luong(Mr) General Manager

Dear Alison Warmest greeting from Mường Thanh Holiday Hội An Hotel Thank you for choosing Mường Thanh Hội An as address when you visit center Viet Nam. It is a true delight knowing that we continue to exceed our guests' expectations including yours about our location, pool, beach, room, food, free shuttle bus as well as the profession of our staffs. Further to your comments, we will increase sun beds, outdoor seating around the pool. We hope this information will meet your expectation and hope to have a chance to welcome you back here again Wishing you all best things in your life. Sincere Yours Phong Luong(Mr) General Manager