84 Vo Nguyen Giap, Ward Man Thai, Son Tra District, Da Nang
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
Joseph
Stayed 5 nights in May 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 May 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 May 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
Dr Puneet
Stayed 3 nights in Apr 2024
Response from Ms. Joey Pham Marketing and Communication Manager on 27 Apr 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
Response from Ms. Joey Pham- Marketing and Communication Manager on 22 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Friendly staff and clean and spacious room.
It was comfortable stay for 9days !
junko
Stayed 9 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 22 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 Poor
Manuel Antonio
Travelled with partner
5 Apr 2024
Didn’t meet expectations
Manuel Antonio
Stayed 2 nights in Apr 2024
Response from Ms. Joey Pham Marketing and Communication Manager on 8 Apr 2024
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
Nadezda
Stayed 4 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 4 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 23 Mar 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 Okay
Gennie
Travelled with family
14 Mar 2024
Liked: Staff & service
Disliked: Amenities
No hot water.
Gennie
Stayed 2 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 23 Mar 2024
Dear Mr/Ms. Gennie,Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about the challenges you faced. Your comments have been shared with our team, and we are actively taking steps to rectify the issues you mentioned. We appreciate your patience and understanding.Guest satisfaction is our top priority, and your review will catalyze positive change. We hope to have the opportunity to welcome you back in the future and offer you an improved experience.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Overall a great experience from the food to the staff. Excellent room and service!!!!
Would like to especially commend Quyen in the front desk for being so nice and helpful!
Jocelyn S
Stayed 6 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 8 Mar 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Our room smelled very bad after clean up, possibly because of the dirty mop.
cyn
Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 28 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the cleaning did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
It's a great hotel with beautiful views. Staff is great. However, my only complaint is the bedding - seems a little cheap. You can hear the springs creaking in the mattress and it's not soft either. The blanket and sheets seem low quality.
Aashna
Stayed 4 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 19 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the bedding did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
UKJIN
13 Feb 2024
UKJIN
Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Staff were fantastic at this hotel. We had a lovely time here. Our only suggestion would be to include a hand rail for entering into the shallow end of the lovely pool for safety.
Carol-Anne
Stayed 5 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Good
Farhad
Travelled with group
8 Feb 2024
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Afternoon tea 👍 easy to get transportation. I don’t know about the other floor, but the 23,25 floor definitely need air freshener! We can’t wait to get into the elevator.
Farhad
Stayed 2 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us. We are delighted that you enjoyed your time here and we regret that have something did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Noriko
6 Feb 2024
Noriko
Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 7 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
CHING INN
2 Feb 2024
CHING INN
Stayed 4 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 7 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 1 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Sam
30 Jan 2024
Sam
Stayed 4 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 1 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Juan Carlos
27 Jan 2024
Juan Carlos
Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Thi
24 Jan 2024
Thi
Stayed 5 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 26 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 25 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Luxurious and clean new hotel with amazing view of the sea and 360 view from rooftop pool.
Chui Fun Selina
Stayed 1 night in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 24 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
We loved the hotel. Breakfast was great. Jake, the bartender at the rooftop bar deserves lavish praise. Super customer service, attentive, great fun to chat with. He's great! Thanks Peninsula Hotel team, and Jake!
mark
Stayed 5 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 24 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Simply perfect!! What a start to our very first visit to Vietnam. Our room was specious, comfortable, clean and had all the facilities we needed. We had a great view of the beach which was just across the road from us. Staff were extremely friendly and helpful. The hotel is located near the beach and a short drive to the centre.
Would highly recommend staying at Peninsula Hotel Danang if you ever ever decide to visit the city.
Thomas
Response from Ms. Joey Pham- Marketing and Communication Manager on 20 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Good
Chan
16 Jan 2024
Chan
Stayed 1 night in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 19 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Teresa
13 Jan 2024
Teresa
Stayed 7 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
richie
12 Jan 2024
richie
Stayed 2 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Jose
11 Jan 2024
Jose
Stayed 2 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
YANG
7 Jan 2024
YANG
Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Allan
3 Jan 2024
Allan
Stayed 2 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
The hotel is at the great location right next to the beach. The infinity swimming pool was great to swim in, with great view of the surrounding as its on the 27th floor. The lounge on the 28th floor with 360 degree view of the surrounding was awesome to have the afternoon tea and breakfast
Mark
Stayed 1 night in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Jill Y.
28 Dec 2023
Jill Y.
Stayed 1 night in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 30 Dec 2023
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Guest Experience Manager on 18 Dec 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Gregory
8 Dec 2023
Gregory
Stayed 3 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
The only thing is the elevator so slow and special during the breakfast time, so many people waiting and rushing in. Other than that was great
raymond
Stayed 2 nights in Nov 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Ms. Joey Pham- Marketing and Communication Manager on 27 Nov 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Staff is very gentle and helpful. Including the couriege will proactively help you cross the road which is a challenge for foreigner. The beach in front is a quieter section. A short Grab trip will bring you back to the hottest section of the beach. .
Sau Fong Daisy
Stayed 1 night in Oct 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 31 Oct 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
The staffs are very friendly. You also can book local tours thru the receptionist. Very convenience.
SUSAN
Stayed 4 nights in Oct 2023
Response from Ms. Joey Pham Marketing and Communication Manager on 25 Oct 2023
Dear Valued Customer,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels!Warm regards,
Response from Ms. Joey Pham- Marketing and Communication Manager on 10 Oct 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Response from Guest Experience Manager on 2 Oct 2023
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3Guest Experience Manager
8/10 Good
David
29 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Very good stay but hotel is not very well sound insulated. Staff were excellent, so was the room and pool.
David
Stayed 4 nights in Aug 2023
Response from Guest Experience Manager on 5 Sept 2023
Dear Mr./Ms.David, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3