Outdoor pool

Reviews of Peninsula Hotel Danang

5 out of 5
Peninsula Hotel Danang
84 Vo Nguyen Giap, Ward Man Thai, Son Tra District, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 213 reviews" "
Rating 8 - Good. 46 out of 213 reviews" "
Rating 6 - Okay. 13 out of 213 reviews" "
Rating 4 - Poor. 3 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
Stayed 5 nights in May 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 May 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay,, love the everything!
Stayed 2 nights in May 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 May 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

4/10 Poor

Dr Puneet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
Stayed 3 nights in Apr 2024
Response from Ms. Joey Pham Marketing and Communication Manager on 27 Apr 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Would recommend this property.
Stayed 4 nights in Apr 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 22 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

junko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and spacious room. It was comfortable stay for 9days !
Stayed 9 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 22 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Shaffiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Good service
Stayed 4 nights in Apr 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

4/10 Poor

Manuel Antonio

Travelled with partner
Didn’t meet expectations
Stayed 2 nights in Apr 2024
Response from Ms. Joey Pham Marketing and Communication Manager on 8 Apr 2024
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
Stayed 4 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 4 Apr 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 23 Mar 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

6/10 Okay

Gennie

Travelled with family
Liked: Staff & service
Disliked: Amenities
No hot water.
Stayed 2 nights in Mar 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 23 Mar 2024
Dear Mr/Ms. Gennie,Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about the challenges you faced. Your comments have been shared with our team, and we are actively taking steps to rectify the issues you mentioned. We appreciate your patience and understanding.Guest satisfaction is our top priority, and your review will catalyze positive change. We hope to have the opportunity to welcome you back in the future and offer you an improved experience.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Jocelyn S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience from the food to the staff. Excellent room and service!!!! Would like to especially commend Quyen in the front desk for being so nice and helpful!
Stayed 6 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 8 Mar 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 Good

cyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled very bad after clean up, possibly because of the dirty mop.
Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 28 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the cleaning did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 Good

Aashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel with beautiful views. Staff is great. However, my only complaint is the bedding - seems a little cheap. You can hear the springs creaking in the mattress and it's not soft either. The blanket and sheets seem low quality.
Stayed 4 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 19 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the bedding did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

UKJIN

Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Staff were fantastic at this hotel. We had a lovely time here. Our only suggestion would be to include a hand rail for entering into the shallow end of the lovely pool for safety.
Stayed 5 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 Good

Farhad

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Afternoon tea 👍 easy to get transportation. I don’t know about the other floor, but the 23,25 floor definitely need air freshener! We can’t wait to get into the elevator.
Stayed 2 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us. We are delighted that you enjoyed your time here and we regret that have something did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Noriko

Stayed 3 nights in Feb 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Feb 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Lucia C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 7 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

CHING INN

Stayed 4 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 7 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 1 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Sam

Stayed 4 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 1 Feb 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Good ❤️
Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Juan Carlos

Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Thi

Stayed 5 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 26 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive staff. Location was great
Stayed 5 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 25 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Chui Fun Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean new hotel with amazing view of the sea and 360 view from rooftop pool.
Stayed 1 night in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 24 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

mark, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Breakfast was great. Jake, the bartender at the rooftop bar deserves lavish praise. Super customer service, attentive, great fun to chat with. He's great! Thanks Peninsula Hotel team, and Jake!
Stayed 5 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 24 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect!! What a start to our very first visit to Vietnam. Our room was specious, comfortable, clean and had all the facilities we needed. We had a great view of the beach which was just across the road from us. Staff were extremely friendly and helpful. The hotel is located near the beach and a short drive to the centre. Would highly recommend staying at Peninsula Hotel Danang if you ever ever decide to visit the city.
Response from Ms. Joey Pham- Marketing and Communication Manager on 20 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 Good

Chan

Stayed 1 night in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 19 Jan 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Teresa

Stayed 7 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

richie

Stayed 2 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Jose

Stayed 2 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 15 Jan 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

YANG

Stayed 3 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Tez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Allan

Stayed 2 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the great location right next to the beach. The infinity swimming pool was great to swim in, with great view of the surrounding as its on the 27th floor. The lounge on the 28th floor with 360 degree view of the surrounding was awesome to have the afternoon tea and breakfast
Stayed 1 night in Jan 2024
Response from Ms. Joey Pham- Marketing and Communication Manager on 9 Jan 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Jill Y.

Stayed 1 night in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 30 Dec 2023
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Anilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a memorable stay, really enjoy Danang,
Stayed 3 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 29 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Hing Luen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s at the end of the strip.
Stayed 4 nights in Dec 2023
Response from Guest Experience Manager on 18 Dec 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Gregory

Stayed 3 nights in Dec 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
The only thing is the elevator so slow and special during the breakfast time, so many people waiting and rushing in. Other than that was great
Stayed 2 nights in Nov 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Akemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で、どのスタッフも素晴らしく、素敵な滞在となりました。朝食のフォーも、エッグベネディクトも美味しく、アフターヌーンティーもラウンジで気持ちよくいただけて、最高でした。スパもよかったです。 近隣のシーフード店も美味しかったです。ですが、近くにコンビニがないので、夜中にお腹がすき、ルームサービスがあるといいのにな…と思いました。 またダナンに行く日は、滞在したいです。
Stayed 3 nights in Nov 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 11 Dec 2023
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Sampson Hin Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to help.
Stayed 2 nights in Nov 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 27 Nov 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Sau Fong Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very gentle and helpful. Including the couriege will proactively help you cross the road which is a challenge for foreigner. The beach in front is a quieter section. A short Grab trip will bring you back to the hottest section of the beach. .
Stayed 1 night in Oct 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 31 Oct 2023
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

SUSAN, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly. You also can book local tours thru the receptionist. Very convenience.
Stayed 4 nights in Oct 2023
Response from Ms. Joey Pham Marketing and Communication Manager on 25 Oct 2023
Dear Valued Customer,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels!Warm regards,

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable
Stayed 1 night in Oct 2023
Response from Ms. Joey Pham- Marketing and Communication Manager on 10 Oct 2023
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 Excellent

Ee Huey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Experience Manager on 2 Oct 2023
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3Guest Experience Manager

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Very good stay but hotel is not very well sound insulated. Staff were excellent, so was the room and pool.
Stayed 4 nights in Aug 2023
Response from Guest Experience Manager on 5 Sept 2023
Dear Mr./Ms.David, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3