Bicycling

Reviews of Titan Hotel

3.5 out of 5
Titan Hotel
102 - 104 Ho Xuan Huong, Da Nang

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 100 reviews" "
Rating 8 - Good. 44 out of 100 reviews" "
Rating 6 - Okay. 19 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

PauloC., Montreal Canada

Liked: Cleanliness, staff & service, room comfort
Hotel is simple but it's really good quality/price. It's worth a stay there if you don't expect a luxury place. Real thanks to Ngan and Hai and all staff from the hotel. You are amazing. Really helpful and you guys work so hard to make guest life easier. THANK YOU. Paulo C.
Stayed 1 night in Oct 2018
Response from Ms Suong on 25 Oct 2018
Dear PauloC, Thank you very much for taking your time to write a nice review. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We look forward to welcoming you back for another fantastic stay in nearest future. Thanks and Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to the beach and airport. I would recommend this place to others.
Stayed 1 night in Dec 2017
Response from Titan Hotel DaNang on 7 Jan 2018
Dear Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Titan Hotel Manager

8/10 Good

Junhwan

Liked: Cleanliness, staff & service
Cheap but condition is good
I stayed 2 nights. Staff was so kind and breakfast was reasonable(considering the price). Local area is very quiet. Overall room condition was good only except noize from shower room. Bath tube was good
Stayed 2 nights in Dec 2017
Response from Titan on 18 Dec 2017
Dear Mr Junhwan Chang, Thank you very much for your kind review and we are pleased to know that you had a great time atTitan Hotel & Apartment Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Thank and Best Regards, Doan Tam/Mrs

10/10 Excellent

dinesh, ottawa, on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
I stayed for about 4 days. This place was nice and clean. Only problem I had was the smell of the wood. I had asked the staff to change the room and they did. Just left the windows open. Other than that all berry good.
Stayed 3 nights in Dec 2017
Response from Titan Hotel DaNang on 14 Dec 2017
Dear Ms/Mr Denish, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Thanks and Best regards, Doan Tam/Mrs

8/10 Good

Tony, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet area
Hotel is located a bit far from downtown but it’s perfect for me, near the beach and has everything I needed. The staff are very nice and polite. The food is delicious.
Stayed 2 nights in Dec 2017
Response from Titan Hotel DaNang on 14 Dec 2017
Dear Mr Tony, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Best regards, Doan Tam/Mrs

8/10 Good

Trung, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff and nice hotel
I really like the location, remotes from big down town. I had some room issues at the beginning but mrs. Tam took care of them right away. The food is excellent for Asian or occidental people. Like the place and price.
Stayed 2 nights in Dec 2017
Response from Titan Hotel DaNang on 13 Dec 2017
Dear Mr Trung, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. I regret the inconvenience of changing your room for the first day. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Best regards, Doan Tam/Mrs

10/10 Excellent

Gorman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is very convenient and clean and quite. I enjoyed staying Da Nang. Also staff is very kind and polite to customers. Thank you so much.
Stayed 6 nights in Oct 2017
Response from Cindy Doan on 3 Nov 2017
Dear Mr/Ms Gorman, Thank you very much for your kind review and we are pleased to know that your had a great time at Titan Hotel Da Nang. We are glad to learn our service meet your expectation. Your positive review can be a great encounragement for our team to continue to deliver a seamless service for our guest. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Thank and Best Regards, Hotel Manager

10/10 Excellent

Ko, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and quite close to beach.
This hotel is very clean and quite. Close to beach. Also hotel staff is amazing. I highly recommend. Excellent
Stayed 5 nights in Oct 2017
Response from Cindy Doan on 3 Nov 2017
Dear Mr/Mrs Ko, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Best regards, Hotel Manager,

4/10 Poor

Boutza, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Unfortunately thats the only positive I can muster. We stayed for seven nights and realised quite quickly that this place was way to noisy. There were works within the hotel and on the pathway leading to the hotel. We asked to be moved and were told NOT an option. After a number of emails to the booking agent we received a $50 refund on our return.

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Do not have anything bad to say about Titan hotel!! All good. Clean, comfy, friendly. Special thanks to staff member Down Thi Thu Ha and staff. They gave us breakfast a bit earlier than normal as our flight was early. Great stay.

6/10 Okay

Verified traveller

Hotel restaurant should open till 11pm. they close so early.

4/10 Poor

Soong, Malaysia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad smell
Everything is ok for my stay except for the bad wood smell like vomit smell. I booked a 2 room but downgraded my room myself to a smaller room as that room not as bad smelling

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Thunder, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget stay
I would recommend staying here. Don't stay here expecting a 5 star experience. You aren't paying 5 star prices. The price is good. The location is good. The staff were friendly and the free breakfast was good. The place was clean enough. Etcetera. For this price, this is a very good find (in my opinion). I always look for the cheapest place which is still clean and quiet enough. Titan hotel meets that. The fact that breakfast was nice is a good bonus.

8/10 Good

HA, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good Budget Hotel
Value for money. Rate comes with good breakfast. Customer Service is excellent. Except the pillow case is extremely dirty. To my horror. Only discovered following morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel, close to beach & local restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from the beach
Short walk to beach. Clean room and good service

8/10 Good

Saravana Kumar, India

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, but little for from the city.
I have faced only power and water problem for one night, Whole night till next morning there was no power and Water. Otherwise hotel was nice to stay and staff were very humble.

10/10 Excellent

EJY, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Clean Hotel Near the Beach
Upon arrival, we were greeted by super friendly and helpful staff. Our room was perfectly clean and equipped with strong air conditioning, which is necessary in the humid and hot weather of Da Nang. Complimentary breakfast each morning was delicious, consisting of a variety of buffet dishes (steamed veggies, fried rice, fried noodles, sausages, scrambled eggs, toast, juice) and your choice of the noodle soup of the day. Bathroom was modern style shower with granite walls and glass door. Strong WiFi. The front desk gave us a packet of all the places to eat different Vietnamese dishes, which was nice. The beach is about a 10 minute bike ride away - very peaceful.

8/10 Good

suuann

Liked: Staff & service, room comfort
Disliked: Cleanliness
As alone business traveler, its location was not closer to town but closer to the beach & calm coz around the hotel, there is no loud facility. Clean & powerful water in the toilet. Only poor thing was dirty bed sheet (i used twin bed room. One bed was ok)
Response from General Manager on 21 Nov 2016
Dear valued guests Thank you for posting a feedback on here. We would sit down and fighure out what happen to serve our guests better. Kind regards

8/10 Good

Daniel, Palmerston North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location, and can't really fault the room apart from being very bright at night with no curtain on one window. Staff were OK- were just a bit annoyed they advised us to take an expensive taxi to Hoi An when we found out later there was a shuttle (displayed on the counter after we had already booked) Awesome bonus to have free bikes too.

10/10 Excellent

Inyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staffs are very kindly and helpfull.

8/10 Good

Maria, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but far away
We only stayed a couple of nights to do some day trips to Hoi An and the fabulous Marble Mountains. It's a nice and clean hotel with spacious rooms and helpful staff. However it's a 10min taxi ride or a 1h walk to the city. The cleaners put our towels on the floor although they've only been used once. However they hadn't provided new ones. We were given new bath towels after request but the ones on the floor were still in the bathroom. I had to bring them myself to reception and request a set of face towels. Wasn't a problem but a bit annoying to find them on the floor in the first place.
Response from Titan Hotel in Da nang on 26 May 2016
Dear Ms. Maria, Thank you for putting a review about us and we are really sorry about the towels in your room. We already had a talk with the cleaners about this problem. Hopefully, this won't happen again in the future. Once again thank you for choosing us for your holiday. Best regards. Titan Hotel

10/10 Excellent

Alice, Helsingborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice new hotel
Nice, newly opened hotel with some of the friendliest staff I've ever met. Room was lovely and big, with all the comforts. Breakfast was good. It's the nicest place I've stayed in Vietnam so far. Location wise, it's a little away from the beach and a ten minute taxiride from city center. They give you free bicycles so you can get to the beach in 5-10 minutes. All in all definitely reccomend this place.
Dear Guests, Thank you for your great feedback at Titan. We hope you would spread the words to your family and friends to experience the service. Many thanks, Titan Hotel Management

8/10 Good

Khanh, Da Nang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel: new, clean and helpful staffs.
My stay at Titan hotel is nice. Titan hotel is new, the room & facility is clean, the Toshiba TV with HD channels is good to watch, the receptionists are helpful & delightful. Although the bathroom design is not ergonomic enough, but you would find this hotel very enjoyable. FYI: The room has "new wood" smell, remember to ask the receptionists to use essential oil. It helps in my case.
Dear Guests, Thank you for choosing to stay with us. We look forward to welcoming you back again soon. Best regards Titan Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spanking new hotel as at Mar 16
Only in business for 2 months, the kettle in our room was never used and still have the safety instructions inside. Everything about this hotel was great, breakfast was one of the best we had (free from hotel). Shower was big, clean and comfortable. Cons: very un-user friendly power sockets, placed in all the wrong places and could still smell the renovations (guess the smell will go away in another couple of months). Overall, great value.
Dear guests, Thank you very much for your nice review. We would be very much appreciated if you could spread the word to your family and friends to stay at Titan Hotel. Many thanks Titan Hotel

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly & clean
This is a new hotel & is smart both on the outside & inside too. The reception staff were very helpful & very pleasant. Room was nice & the hotel itself is situated about a block away from the beach although you can't directly access it , it's still oy a 10 minute walk. My only complaint was breakfast. There was hardly anything there each morning & none of it would have been to a westerns taste.I did manage to get them to make me an omelette however & that was fine. Yes I would go back
Dear guest, Thank you for your remark . We would sit down with the chef to work it out with the solution to serve guests better. Kind regards Titan Hotel

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Titan Hotel Da Nang on 22 Dec 2023
Dear Sir/Madam, We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Titan Hotel Da Nang.

10/10 Excellent

hyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Titan Hotel Da Nang on 22 Dec 2023
Dear Hyeon, We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Titan Hotel Da Nang.

10/10 Excellent

Aster

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to stay in this hotel. The hotel had a new decoration, the hotel is near the beach, it takes 10 minutes only . There are wet markets and supermarket nearby. The staff were nice and helpful . They are intimate and kind. I really appreciate their hard working. ( receiption : NGA,Anh, Ngan) (restaurant : Minh, Nguyet) thank you for your guys help in my stay.
Stayed 7 nights in Jan 2020
Response from Titan Hotel Da Nang on 22 Dec 2023
Dear Aster, We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Titan Hotel Da Nang.

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の対応が素晴らしいと思います。
しっかりとした清掃もそうですが、連泊の毎日を快適に過ごすことが出来ました。扉にもセキュリティがあり安心できました。Wifiも問題ありません。 市街でちょっとしたトラブルがあったのですが、ホテル従業員の方が立ち会ってくれるなど素晴らしい対応だったと思います。 あえて言えば、扉のたてつけが少し悪くなっていますが、困るような部分では無いと思います。
Stayed 5 nights in Dec 2019

6/10 Okay

achu, tokyo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
一晩過ごせれば良かったので格安で泊まれてしかも朝食付きで良かったが、アメニティの部分でリンスとドライヤーが無かったのがマイナスだった。
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Titan Hotel Da Nang on 22 Dec 2023
Dear Sir/Madam, We would like to thank you for your excellent review on the hotel. We are looking forward to welcoming you again soon. Best regards, Titan Hotel Da Nang.

6/10 Okay

MIHO

Liked: Cleanliness, staff & service
コストパフォーマンスが良い清潔なホテル。
立地は、比較的静かな場所にある。街中へ行くにはタクシーなどの利用が必要だが、海までは散歩を兼ねて歩いていける。 ホテル近くにコンビニやカフェ、食堂があり便利である。 部屋は清潔に保たれていて、各部屋に窓がある。ベッドも心地良い。 しかし、外気温が高い時はエアコンが効くまでにやや時間がかかる。 受付の対応は丁寧で親切。 道路から受付ロビーまでなら5段の階段があるため、スーツケースを持ち上げて移動する必要がある。声をかければ手伝ってくれる。 チエックアウト後の荷物の預かりも快く受け付けてくれる。 私が利用した時は、家族や知人のグループ客の利用が多く、廊下での会話など声がやや気になった。 バスタブのある部屋が約半数あるので、予約時に希望できる。 朝食の副菜の種類は多くないが美味しかった。主食はパン、白米、粥、麺が一種類ずつ準備されていて自由に選ぶことができる。飲み物は水と加糖豆乳ジュース一種類とホットコーヒーが準備されている。 廊下の電気やエアコンなど無人の時は切れ、エコに留意している。
Stayed 5 nights in Jul 2019
Response from Titan Hotel & Apartment Da Nang, Viet Nam on 19 Jul 2019
Dear Miho San, ご協力ありがとうございます。Titan Hotel and Apartment Danangで素晴らしい時間を過ごしたことをお知らせします。 私達は私達のサービスがあなたの期待を満たすことを学ぶことができて嬉しいです。 あなたの前向きなレビューは私達のチームが私達のゲストのためにシームレスなサービスを提供し続けることへの大きな励ましになることができます。 私たちはそれをどんどん良くしようとしてきました。 私たちは近い将来に別の素晴らしい滞在のために戻ってあなたを歓迎することを楽しみにしています。

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이상한 냄새가 심하게 나는 편이고 화장실 변기 사용시 무릎이 욕조에 닿을 정도로 좁아요 이거 빼곤 괞찬은 듯
Stayed 1 night in Dec 2018

8/10 Good

Lancelote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

DAE WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
しっかりとした接客でとても気持ち良くホテル滞在できました。
Stayed 1 night in Aug 2018
Response from Ms Suong on 8 Sept 2018
Dear Mr Yoshimi, Thank you for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. It is a pleasure to welcome you again to our Hotel next time you are travelling to Danang.

10/10 Excellent

k, 沖縄

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利で快適親切なスタッフ
価格と快適度が最高。 ビーチやレストランもそこそこ近くて便利でした。 スタッフはわかりやすく英語で対応してくれて助かりました。 また次も利用したいと思います。
Stayed 5 nights in May 2018
Response from Ms Suong on 8 Sept 2018
Dear Guest, Thank you very much for your kind review. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HAG YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격 대비 깨끗하고 아침도 그런대로 먹을 수 있음. 짧은 기간 머물기에는 부담이 없음.
Stayed 2 nights in Feb 2018
Response from Titan Hotel DaNang on 10 Feb 2018
Dear Mr/Mrs Hag Yong, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. The Management Board.

6/10 Okay

まっつ, 日本

Liked: Staff & service
Disliked: Cleanliness
ビーチに近くリーズナブルなホテル
従業員のサービスはとても良かったです。ビーチも歩いて5分程度でいけます。 周辺にもコンビニやマッサージ、カフェがあり便利です。
Stayed 5 nights in Jan 2018
Response from Titan Hotel DaNang on 29 Jan 2018
Dear Guest, We are so great to know that you were comfortable when you stay with us at Titan Hotel, Da Nang city. We will pass your compliment about customer services to our team for their motivation. Once again, thank you for choosing our hotel as an accommodation on your journey and we look forward welcoming you again in the near future. Doan Tam/Mrs Hotel Manager

6/10 Okay

alan, 高雄

Liked: Staff & service
停電被困電梯中,緊急通話鈕無法使用,困於電梯內時也沒通風設施,安全設備堪虞
住了三晚對於一些缺失提供參考如下:入住時櫃檯親切、動作快,代訂峴港到順化的火車來回軟vip座的來回票越南盾36萬/人,認同加收服務費是應該的。入浴室洗澡,馬上沖出一隻死的大蟑螂,房間浴室清潔不足。住506最後面房間,wifi訊號飄來飄去時有時無,走廊燈是sensor感應式卻不靈光。早餐八點有一半以上見底不補。搭電梯巧遇停電卡在電梯內,緊急聯絡按鈕無效,梯內無網路無訊號無通風設備,安全堪虞匱乏。飯店整棟濃厚魚露味芳香劑令人做噁
Stayed 3 nights in Dec 2017
Response from Titan Hotel DaNang on 21 Dec 2017
Dear Mr Alan, We are truly sorry your experience was not to your satisfaction, We are looking into the issue and doing everything we can to correct it as soon as possible. Please give us another chance, we will not dissapoint. Please allow us an opportunity to make ammends and receive our most sincere apologies. Thanks again for your honest feedback Thank and Best Regards, Hotel Management Board

8/10 Good

Suk kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Titan on 3 Nov 2017
Dear Guest, Thank you very much for your kind review. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future. Best Regards, Hotel Manager

6/10 Okay

Verified traveller

Für kurzen Aufenthalt ok
Die Einrichtung war etwas veraltet, aber völlig ok für diesen Preis. Liegt nicht unbedingt zentral - ein Motorroller wird benötigt.
Stayed 1 night in Oct 2017

8/10 Good

ryu, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff are so nice
I'd been stay this hotel 15 days. No problem. Stuff are kind.
Stayed 15 nights in Sep 2017
Response from Cindy Doan on 3 Nov 2017
Dear Mr/Mrs Ryu, Thank you very much for your kind review and we are pleased to know that you had a great time at Titan Hotel Danang. We are glad to learn our service meets your expectation. Your positive review can be a great encouragement for our team to continue to deliver a seamless service for our guests. We have been trying to make it better and better. We look forward to welcoming you back for another fantastic stay in nearest future Thank and Best Regards, Hotel Manager