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Reviews of La Quinta Inn & Suites by Wyndham Dallas DFW Airport North

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas DFW Airport North
4850 W John Carpenter Fwy, Irving, TX

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 844 reviews" "
Rating 8 - Good. 199 out of 844 reviews" "
Rating 6 - Okay. 113 out of 844 reviews" "
Rating 4 - Poor. 82 out of 844 reviews" "
Rating 2 - Terrible. 96 out of 844 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Business traveller
Disliked: Cleanliness, amenities
The hallway areas were all very dark-it gave the hotel an eerie vibe. The beds were super uncomfortable, my bath/shower still had brown smudges on the floor. If you’re only staying a night, the location may make it worth it.
Stayed 2 nights in May 2024
Response from LB on 16 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Yolanda

Travelled with partner
Everything was great except the shower doors were leaking.Hallway had a unpleasant odor but I’ll tell management next time we were there after hours so
Stayed 1 night in May 2024
Response from LB on 15 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Jerome

Liked: Cleanliness
Stayed 7 nights in May 2024
Response from LB on 15 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LB on 15 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Zakiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just ok for me. Nothing special
Stayed 2 nights in Apr 2024
Response from LB on 13 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Aina

Liked: Staff & service
Very convenient place. Breakfast was surprisingly good!
Stayed 1 night in May 2024
Response from LB on 13 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The rooms seemed like they had recently been remodeled which was nice. However, there was only 1 light in the whole room and it was so dark. I kept wanting to turn on another light but there wasn’t one to turn on. The front desk said that hopefully that would get fixed down the road and more lights would get added. The location of the hotel was good because it seemed to be in a quiet area away from downtown Dallas. The pool was kind of small but the kids liked it. The breakfast was just ok. The “cheese” omelets had one quarter size blob of some sort of liquid cheese in the middle. There were waffles and a couple other choices but it was the exact thing every day. So after 2 days it got old quick and we went out for breakfast. Something I thought was weird is that they don’t come and clean up your room unless you ask them to. We had a small fridge in our room and when we first got there I noticed it was turned up all the way cold and there was frost in the fridge. So to prevent our drinks from freezing, I turned down the temperature just a few numbers. In the morning we woke up and there was a puddle on the floor of the room from the ice in the fridge melting. Kind of a pain. Overall it was an average stay but having so very little light was so incredibly irritating.
Stayed 5 nights in Apr 2024
Response from LB on 13 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Ja'Von

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. This property was clean. The front desk staff was amazing. Looking forward to my next visit.
Stayed 1 night in May 2024
Response from LB on 13 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and convenient for unexpected layovers
Stayed 1 night in May 2024
Response from LB on 9 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Jesse, Libby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 24 free airport shuttle service!
Stayed 1 night in Apr 2024
Response from LB on 8 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Albert, Albert Lea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t allowed to check in early but the hotel was cool
Stayed 1 night in Apr 2024
Response from LB on 7 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Shona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, nice environment and clean.
Stayed 4 nights in May 2024
Response from LB on 7 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and has shuttle
Stayed 1 night in May 2024
Response from LB on 7 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Jack

Stayed 3 nights in May 2024
Response from LB on 7 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

blake

Liked: Cleanliness
Disliked: Amenities
Pretty standard hotel. Good value if nothing else
Stayed 2 nights in May 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Service was great and breakfast was very good, and room was clean. The building is old and in need of a refresh. But good value stay.
Stayed 1 night in Mar 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

CESAR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally good. There’s nothing much to complain about as long as you understand that it’s a basic hotel. The room is clean and the furnitures are good. There are not enough light fixtures if you need more light in the evening, but it was not a problem for us. I am fine staying at this hotel again if I just need an affordable place to stay in the area.
Stayed 1 night in Apr 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on two separate flights. Shuttle pick up for me was just fine, but my wife had to call 3x and it took about 40min to get picked up by the shuttle. And this was past 1am, so not a busy time. The room was newly refurbished, so quite nice. Their new light fixtures by the bed make a high pitched electric sound though and my wife needed to unplug them to get any sleep. So that wasn’t good. Improve the shuttle service and get higher quality light fixtures, and it’d be a 5 star rating for convenience and value.
Stayed 1 night in May 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Madelyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not enough lighting in the room.
Stayed 3 nights in Apr 2024
Response from LB on 3 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Retsy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff he is just a ok
Stayed 1 night in Apr 2024
Response from LB on 3 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Kristin

Liked: Staff & service, amenities, property conditions & facilities
The staff who checked me in and out were warm, kind, and friendly. They were hotel angels and it made the stay so much better to have them care about me. Thanks to the teo ladies who took good care of me at my stay.
Stayed 1 night in Apr 2024
Response from LB on 2 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 1 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty good for the price. I would recommend especially if you looking for a good room at a cheap price
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Todd

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very kind and it was a convenient location close to the airport with shuttle service. Unfortunately, it seemed there was substantial deferred maintenance. The knob on the bathroom door was missing and the bathroom door didn't close fully, the faucet was loose and felt like it could fall off, the shower head sprayed water on the floor even with the proper use of the shower curtain, and there was almost no interior lighting.
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Arianni, Milwaukie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in the rooms does NOT work. The fan blower works but it is not AC. It was like a swamp in the room with the control turned down to 62
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport stays.
Stayed 1 night in Apr 2024
Response from LB on 30 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Ryan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I had to wait for over two hours for their free airport shuttle which the front desk promised several times would be coming in about 45 min. We ended up taking a cab which the hotel refused to refund us for. We were also looking forward to swimming in the pool at the hotel but it was closed for no reason. 26 degree celsius weather - pool closed.
Stayed 3 nights in Apr 2024
Response from LB on 26 Apr 2024
Thanks for staying with us and sharing your experience. We value your guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Stefan

Stayed 1 night in Apr 2024
Response from LB on 16 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

4/10 Poor

Olatunbosun

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was refurbishment going on.
Stayed 1 night in Feb 2024
Response from LB on 25 Apr 2024
Thanks for staying with us and sharing your experience. We hope to see you again on your next visit to DFW!

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
The most frustrating part of this experience is the shuttle “service”. You have to fight to get through to the front desk, you get put on hold, then the system disconnects you. So you call back again and hope the system doesn’t disconnect you again. When the shuttle finally comes (40 minutes later for us), it circles around the terminals multiple times picking up more people until the shuttle is full. Then it drives to the 10 hotels it services - we got extremely lucky, ours was the first. It only took an hour to traverse 2 miles. The front desk staff was nice, giving us tips on how to sign up for shuttle to get back to airport. No complaints on our front desk person - she was friendly, helpful. The room was clean and had all the essentials. Looks to be a newer hotel or recently refurbished. It’s strangely dim though. The bathroom is bright and fine, the main room has two bedside lights that aren’t very bright and one LED wall light that isn’t very bright. So at the desk, it’s like you’ve been spawned into the dark ages. I was waiting for King Arthur and his Knights to appear and have me pull a sword from a stone or something. The TV is there, so maybe the TV is considered a light? Maybe if they’re broadcasting pictures of the sun. If they cleaned up the shuttle service (I.e. made it an actual service vs a torture test of patience) and installed some better lighting, this would have merited 4 stars, 5 considering the price. But the shuttle kills your spirit.
Stayed 1 night in Apr 2024
Response from LB on 25 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024
Response from LB on 15 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Christopher

Stayed 1 night in Apr 2024
Response from LB on 15 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and very clean. We would stay here again
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was fast, easy and friendly.... Typical La Quinta customer service!!
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Latrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Ana C

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LB on 24 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Jill, Greenwood

Travelled with family and small children
Liked: Amenities
Convienient to airport
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and attentiveness to every need.
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
Construction, wet paint, noise, debris in hallways, electrical issues in room. It was horrible.
Stayed 3 nights in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Keren

Travelled with partner
The stay went well. I like how there's a refrigerator and microwave but then there were ants.
Stayed 3 nights in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Philomena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and free shuttle .
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Rex

Stayed 1 night in Apr 2024
Response from LB on 9 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was good but I could hear people talking outside the window as if they were in the room. It was very loud
Stayed 1 night in Apr 2024
Response from LB on 22 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was an OK stay. It's LaQuinta so nothing special. The usual breakfast you find at a hotel of this type. Beds were comfortable. Room was clean. The toilet had an all night trickle that was annoying. Only one light in the bed area. Too dim. Will not stay again.
Stayed 4 nights in Apr 2024
Response from LB on 18 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Duvard

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Both rooms is need some work
Stayed 2 nights in Apr 2024
Response from LB on 18 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

Edmer

Travelled with family
Liked: Cleanliness
The Front Desk Staff are wonderful. Excellence at check in. Thank you
Stayed 1 night in Apr 2024
Response from LB on 17 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

10/10 Excellent

michael

Stayed 2 nights in Apr 2024
Response from LB on 6 May 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
Liked the large room
Stayed 1 night in Apr 2024
Response from LB on 16 Apr 2024
Thanks for staying with us and sharing your valuable guest feedback. We hope to see you again on your next visit to DFW!