Lobby

Reviews of Days Inn by Wyndham Dallas Garland West

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 206 out of 1000 reviews" "
Rating 4 - Poor. 120 out of 1000 reviews" "
Rating 2 - Terrible. 139 out of 1000 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marco, Irving

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from M on 3 May 2024
Dear Marco,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

2/10 Terrible

Kerry

Stayed 1 night in Apr 2024
Response from M on 3 May 2024
Dear Kerry,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 Okay

Debriana

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The floors and tub had hair. The room smelled bad and the “breakfast” was only cereal, muffins & yogurt.
Stayed 1 night in Apr 2024
Response from M on 26 Apr 2024
Dear Debriana,Thank you for sharing your feedback with us. We appreciate knowing the areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We will look into the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

8/10 Good

Guillermo

Liked: Amenities
Very clean hotel ,
Stayed 4 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Guillermo,Thank you so much for your generous ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Average
Stayed 3 nights in Apr 2024
Response from M on 12 Apr 2024
Dear Peter,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Terrible

Alan, Wichita Falls

Disliked: Staff & service, property conditions & facilities
They did not have a room for us and said they overbooked WE got no call or message from them until we showed up at 8pm. We had to pay a huge rate for another hotel. This was a horrible experience.
Stayed 1 night in Apr 2024
Response from M on 12 Apr 2024
Dear Alan,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from M on 12 Apr 2024
Dear Nick,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Anderson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean and easily accessible. I was just disappointed with what they call breakfast. There is basically coffee, tea, yogurt, those wrapped muffins and cereal.
Stayed 2 nights in Mar 2024
Response from M on 5 Apr 2024
Dear Anderson,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We apologize for the only gripe you faced with the breakfast offerings. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Terrible

Kerry

Stayed 2 nights in Mar 2024
Response from M on 19 Apr 2024
Dear Kerry,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Shaina

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from M on 22 Mar 2024
Dear Shaina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

jose

Stayed 2 nights in Feb 2024
Response from M on 29 Feb 2024
Dear Jose,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall. You get what you pay for. So not stay there again
Stayed 4 nights in Feb 2024
Response from M on 21 Feb 2024
Dear Kyle,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely, The Management Team

6/10 Okay

Jamie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
the muffins where good
Stayed 1 night in Feb 2024
Response from M on 21 Feb 2024
Dear Jamie,Thank you for your time and valuable review. It warms our hearts to see that your recent stay with us was delightful. We'll continue to provide exceptional experience to make every stay with us remarkable and ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk office staff and cleaning crew are very helpful and friendly. They are always willing to help.
Stayed 1 night in Feb 2024
Response from M on 21 Feb 2024
Dear Lacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards, The Management Team

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024
Response from M on 8 Feb 2024
Dear Jonathan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Ron

Stayed 1 night in Jan 2024
Response from M on 22 Mar 2024
Dear Ron,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

10/10 Excellent

Rickey

Stayed 1 night in Jan 2024
Response from M on 22 Mar 2024
Dear Rickey,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from M on 25 Jan 2024
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service
Stayed 4 nights in Jan 2024
Response from M on 11 Jan 2024
Dear Lacy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from M on 6 Jan 2024
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on 6 Jan 2024
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is very friendly. The rooms are clean.
Stayed 1 night in Dec 2023
Response from Tanisha on 27 Dec 2023
Thank you for your positive feedback! We're delighted to hear you had a great experience. Your satisfaction is our priority. We appreciate your feedback.

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 1 night in Dec 2023
Response from M on 22 Dec 2023
Dear Lacy, Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on 22 Dec 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from M on 22 Dec 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Leonard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
People running in and out all hours of the night.floors dirty and soft floors. Non smoking facility reaks of smoking.
Stayed 1 night in Dec 2023
Response from M on 14 Dec 2023
Dear Leonard,We sincerely apologize for the disruptive noise, uncleanliness, and smoke odor. We're addressing these concerns immediately, including increased security, enhanced cleaning routines, and stricter non-smoking enforcement. We value your feedback and hope to earn back your trust.Sincerely,Management Team

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from M on 14 Dec 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Courtney

Liked: Staff & service, property conditions & facilities
It wasn’t a bad place to stay. Staff were friendly.
Response from M on 7 Dec 2023
Dear Countney,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from M on 7 Dec 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Lacy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from M on 23 Nov 2023
Dear Lacy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and easy
Stayed 1 night in Nov 2023
Response from M on 17 Nov 2023
Dear Lacy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Reginald

Travelled with family
Stayed 1 night in Oct 2023
Response from M on 2 Nov 2023
Dear Reginald,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Logunn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Oct 2023
Response from M on 26 Oct 2023
Dear Logunn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Maureen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from M on 20 Oct 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

JESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M on 13 Oct 2023
Dear Jesse,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Shreyashi

Business traveller
Disliked: Staff & service, amenities
No water in the room. When asked for water bottle then they said their water dispenser isn’t working and no alternate option available.
Stayed 1 night in Oct 2023
Response from M on 13 Oct 2023
Dear Shreyashi,We sincerely apologize for the inconvenience caused by the lack of water in your room. We understand that this is a basic necessity, and we are working to resolve the issue as soon as possible. Thank you for your understanding and patience.Sincerely,Management Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from M on 13 Oct 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Sherry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nasty bathroom
Everything was okay until I went into the bathroom and I saw someone used sanitary pads in the garbage can. The pads were not wrapped up and there were two of them. Disgusting to say the least, apparently the housekeeper missed them so why would I think that the room was actually clean at all!
Stayed 1 night in Sep 2023
Response from M on 5 Oct 2023
Dear Sherry,We sincerely apologize for the inconvenience and distress this has caused you. We are investigating the matter and taking appropriate action to ensure that this does not happen again. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team

8/10 Good

Deanhtay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on 29 Sept 2023
Dear Deanhtay,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Anibal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on 29 Sept 2023
Dear Anibal,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from M on 8 Sept 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from M on 8 Sept 2023
Dear Arnaldo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 1 Sept 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs an immediate inspection and overhaul of the cleanliness. The staff was very helpful however when I got to my room to check it out I found BED BUGS!!! My anxiety was so high I could not stay there and had to find somewhere else to stay late at night with no reservation and I did not know the area.
Stayed 1 night in Aug 2023
Response from M on 1 Sept 2023
Dear Rebecca,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

8/10 Good

Rodney

Stayed 1 night in Aug 2023
Response from M on 17 Aug 2023
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 17 Aug 2023
Dear Santos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from M on 17 Aug 2023
Dear Maureen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Rodney

Stayed 1 night in Aug 2023
Response from M on 11 Aug 2023
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

JAMES

Stayed 3 nights in Aug 2023
Response from M on 1 Sept 2023
Dear James,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Izaira

Stayed 3 nights in Jul 2023
Response from M on 24 Aug 2023
Dear Izaira,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team