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Reviews of Deep Ellum Hostel

2 out of 5
Deep Ellum Hostel
2801 Elm Street, Dallas, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 6 out of 56 reviews" "
Rating 4 - Poor. 2 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location just steps from all my deep ellum faves like three links music venue, serious pizza, and more. Well appointed, clean rooms. Secret speakeasy downstairs. Nice kitchen and common areas. Safe and convenient
Stayed 1 night in Nov 2021

2/10 Terrible

onanong

no parking car
Stayed 1 night in Nov 2021

2/10 Terrible

Tatorey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Homebase for an Adventure in Deep Ellum
This is a great area if you want to be able to walk around and visit nearby bars, venues and restaurants. VERY vegan-friendly! The hostel itself is nice and the staff is super friendly and helpful. I don't think I'll ever stay anywhere else other than here!
Stayed 1 night in Oct 2021

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Great stay. No complaints
Stayed 1 night in Oct 2021

6/10 Okay

Lindyyyy, Longview TX

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
location was great.. loved being right in the center of deep Ellum.. but at times I felt unsafe.
Stayed 2 nights in Sep 2020

6/10 Okay

ShaTerrica Latrice

Liked: Staff & service
ok stay for budget travel
The hostel is in a bustling part of Dallas, lots of bars/restaurants walking distance but the quality of the stay was average for a private room. The WiFi didn’t work at all during my stay which can be inconvenient if you work remote, also the cleanliness was subpar, finding hairs etc in parts of the room. It gets quite noisey at night but that’s to be expected given the area. I didn’t like the fact there’s no inside lock on the door, being a solo female safety is always main concern. So I just put a chair at the door to suffice
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Hostel
The hostel was very clean and very friendly! My first time staying at a hostel! Highly recommend! On elm st and a bunch of things to do in walking distance!
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Linens were dirty. Room was not completely cleaned
Stayed 1 night in Mar 2020
Response from Russell on 16 Mar 2020
Thank you for letting us know we did not live up to our cleanliness and sanitation standards during your stay, we work very hard to make sure we provide clean and sanitized accommodations to our guests but as with anything sometimes we make mistakes. Were you able to let staff know of your issues during your stay? We are here 24/7 to address and resolve any issues you may have

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Dallas
Funky comfortable place. Really nice towels and sheets and comfy mattresses and pillows. Friendly staff that offer help with finding information on whatever you need. Close to the train station, so easy to get around.
Stayed 1 night in Mar 2020
Response from Russell on 13 Mar 2020
Thanks for your review!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed Reviews
Absolutely loved seeing a new up & coming art district. Plenty of restaurants & music within walking distance. However, from the second I parked I was approached by pan handlers in both the front & rear lots. I was told cars get broken into in the rear and to pay to park up front. They offer ear plugs at the front desk which I didn’t think much of initially but soon found out why. It was a Wednesday night yet fireworks and noise are rampant until 4am or longer. The mattresses are so hard you may as well sleep on the floor. No really-bring a topper. There are no tvs in room and no noise insulation. This is evident when everytime someone whispered or coughed I had to turn around to make sure no one was in my room. The hallway bathrooms needed much attention but were nice and clean within the rooms. Overall, loved seeing the area. Loved the art and seeing the revitalization happening but I doubt I stay again because I enjoy sleep.
Stayed 1 night in Mar 2020

10/10 Excellent

Alee, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything in this place. Staff super friendly, clean rooms, quiet.
Stayed 1 night in Feb 2020
Response from Russell on 12 Feb 2020
Thanks for your review, we're glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere of this little gem. Everyone was super nice and the place was next to some amazing restaurants.
Stayed 1 night in Feb 2020
Response from Russell on 7 Feb 2020
Thanks for your review, we're so happy you enjoyed our hostel and Deep Ellum :)

10/10 Excellent

Suzann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute unique place to stay. Alot of night life so not a place if you want quiet get away. This is for those looking to have fun !! Loved the place
Stayed 1 night in Feb 2020
Response from Russell on 2 Feb 2020
Thanks for your review Suzann!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Russell on 28 Jan 2020
Thanks Chris!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Deep Ellum
Great location, gated parking right around the corner. Walking distance to lots of night life fun!
Stayed 1 night in Jan 2020
Response from Russell on 28 Jan 2020
Thank you for your review Travis!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service, kind people, fun all over around....thanks!
Stayed 1 night in Jan 2020
Response from Russell on 17 Jan 2020
Thanks so much for your review, Marco, we're glad you had a great time!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Russell on 13 Jan 2020
Thanks for your review Crystal!

8/10 Good

Dandi

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown which was nice. Although I don’t get why the rooms were so dimly lit. You couldn’t find anything past 3pm
Stayed 2 nights in Dec 2019
Response from Russell on 13 Jan 2020
Thanks for your review! For future reference, all of the lights in the rooms are on dimmers, the light control button has brightness control on it, let staff know and we can show you how to make the lights brighter/dimmer!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Russell on 13 Jan 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Russell on 13 Jan 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
First time to stay at a hostel. Came into town for a concert at Trees. Perfect location and the room was very clean. Will stay again
Stayed 1 night in Nov 2019
Response from Russell on 20 Nov 2019
Thanks for your review!

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Russell on 11 Nov 2019
Thanks for your review Sasha!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Russell on 11 Nov 2019
Thanks for your review!

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location. Not the cleanest. Noisy.
Our check-in experience was excellent. Brandon even provided us with a free drink token for the joined bar next door. However, our room had not been cleaned. Beds were freshly slept in and unkept. All the towels were dirty and spread around the room. Trash was left on the table. The attendant promptly had the rooms cleaned before we returned from our night out. However, the beds were uncomfortable, and you could hear the other guests conversations pretty clearly at 8 am. I would not recommend this spot for light sleepers. I'd give a higher rating if the room was cheaper, say less than $100 per night. $200 is way too high for the experience. Location is great if you plan to walk around Deep Ellum, but sleeping here is not pleasant.
Stayed 1 night in Oct 2019

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2019
Response from Russell on 11 Nov 2019
Thanks for your review!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool place to stay in a great location. Very friendly and helpful staff. Not great for business travel... only one ironing board and it’s in public space, no closets to hang clothes, and no parking provided. However as a casual stay I could not recommend more! Excellent suggestions for things to do in a very walkable neighborhood fun to explore. Street parking wasn’t bad and several lots nearby.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cheers of All Hostels. TOP Flight
It was one of the most tranquil stays ive had while in dallas. The staff was so courteous and professional I really felt part of a close and warm family. The staff are so unforgettable Tamarious was the gentlemen always prompts and professional Rachel was like the little big sister always a favor away with a smile Valerie was the quiet partner you always are glad to see when walking in late at night from Deep Ellum debauchery Ms. Nikki, they call her the team bully but she has more of the Undercover boss vibe. She knows all the ins and outs Brandon, this guy is the sweetest guy you will ever meet, even his bad side has decorum The remainder Allen Jeremy and Skylet I only met in passing but they were enough for me to remember their names. I consider this the Cheers of Hostels. I travel for a living and I will always remember this name
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very friendly and helpful. It was what they said it would be.
Stayed 1 night in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

J C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope you're a night owl!
The hostel itself is excellent! Super clean, helpful staff and decently comfy. However the "neighbors" are atrocious! There is one particular bar across the street that BLARES rap music almost non stop except for Sunday morning. Blech!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, very clean, funky decor and very friendly. I got one of the private rooms. The only thing I could have asked for was a TV. I know I'm in an entertainment precinct but when I got tired I would have loved a little tv to unwind to. All in all a great stay and I would recommend and stay there again.
Stayed 1 night in Apr 2019

4/10 Poor

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I emailed in advance to be sure I would be accommodated. When I walk in, Sasha is helping a Male and then proceeds to tell him he has Room 10. I'm thinking maybe I misheard, no I did not. I watched and heard her give my Room away, which she had said was her personal favorite. I was excited about Room 10 and I'll never know what Room 10 is like. Instead, I stayed in a Room that looked like it was in process of being renovated and a full bed. Awesome. Based off the lack of accountability and service, I dont think I'll be back.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic. Great hotel, great location, great people. Have to be ready for a little more spartan conditions, but it's FAR from uncomfortable. yes, it can be a little loud, so if you're sensitive to noise at night, it might not be for you.
Stayed 2 nights in Apr 2019

8/10 Good

Trent

Liked: Cleanliness, property conditions & facilities
good for the area
not a bad place, but don't expect any extras
Stayed 1 night in Mar 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
I got a private room and the bed I believe was memory foam. I slept great. The location is in the heart of the music district and there is plenty of places to visit all in walking distance.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing, the bed was comefortable. The room and bathroom were clean and well maintained. The decor was very cool and the staff was friendly and helpful.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

JOhn

Liked: Cleanliness, staff & service
In the Heart of Deep Ellum
I mean, it's labeled a 'hostel' so you have to go into it knowing that it's not a Four Seasons. The staff were very very friendly, and probably the best part about the place. Sheets were clean, bathroom was fine, free WiFi, overall I would stay there again.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed in a room with a private bathroom. The bar on the 1st floor produces too much noise until after midnight - the bar's sound system seemed to be attached right under the floor (but no noise in the bathroom). Old wooden logs coming out of the brick wall, as well as the cement crunches fall on the bed and table. The wall socket on the left side of the bed is unusable - the bed closes it completely. No vent switch in the bathroom. No floor towel in the bathroom.
Stayed 1 night in Oct 2018

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Will stay there again.
My husband and two of our friends stayed in a private room. It was perfect. Just a few blocks from where we were seeing a show. It was clean and nice. The neighborhood is noisy late into the night. They give out earplugs at the front desk as a remedy.
Stayed 1 night in Oct 2018

10/10 Excellent

Josh, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff, awesome bar downstairs, right on Elm St, GREAT stay!
Stayed 1 night in Oct 2018