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Reviews of Hilton Garden Inn Dallas Central Expy North Park Area, TX

3 out of 5
Hilton Garden Inn Dallas Central Expy North Park Area, TX
10350 N Central Parkway, Dallas, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 337 reviews" "
Rating 8 - Good. 66 out of 337 reviews" "
Rating 6 - Okay. 31 out of 337 reviews" "
Rating 4 - Poor. 14 out of 337 reviews" "
Rating 2 - Terrible. 17 out of 337 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GREGORY

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and staff provided best customer service and had an awesome stay!
Stayed 1 night in Apr 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Staff was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Kattie

Travelled with family
Fast check in, friendly staff and very comfortable bed. Wish hot tub was working. Great stay for 3 nights. 🙂
Stayed 3 nights in Mar 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

6/10 Okay

Eyal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet paper dispenser broken. They had a hand soap dish but no hand soap. Had to use the shower gel to wash my hands
Stayed 1 night in Feb 2024

10/10 Excellent

Luz, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, room comfort
Window control
Window shades for windows did not work ie raise or lower
Stayed 1 night in Jan 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Barbara

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Overnight Stay!
Check in and out was quick and easy; Joshua at the front desk was amazing. Loved the spacious room and everything was clean. Location was good and parking was free.
Stayed 1 night in Dec 2023

6/10 Okay

Kacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly. Only complaint was that we booked this hotel specifically for the hot tub and it was broken and had been for some time apparently. It was not stated anywhere on the website during booking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was thoughtful and went above and beyond. Food was simple,yet excellent!
Stayed 3 nights in Dec 2023

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were assigned a room where the air did no work. After they check why, we were assigned to another room. The staff wasn’t very cordial, but might have been a bad day for them. The room that we stayed after being reassigned, was great.
Stayed 1 night in Dec 2023

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to stay here!!
Clean comfortable place, no issues.
Stayed 1 night in Dec 2023

6/10 Okay

anne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No towels in room, would not deliver towels to room because housekeeping was closed. Coffee maker in room but no coffee or cups, and again would not resolve. Had restaurant charges on bill that were not ours. Our room # was 307, the bill and computer said we were in room #509. Personnel was either unable or unwilling to resolve any of the issues.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dr appt and we came in from out of state
Stayed 1 night in Nov 2023

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly reasonable for the price. Plenty of room and very clean. Everything seemed fairly new. My only knock on it would be the walls were quite thin and I was roomed next to some incredibly loud people.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We stayed 2 nights. The beds were excellent. So glad there is an indoor pool too. The emoyees are super friendly and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

10/10 Excellent

Colleen

Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2023

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

8/10 Good

Gina, Fort Washakie

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the hot tub was not working and that is why I picked the hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Brittney

Stayed 2 nights in Nov 2023

10/10 Excellent

Brittney

Stayed 1 night in Nov 2023

10/10 Excellent

Lynnette

Travelled with group
Liked: Property conditions & facilities
Great staff! The front desk person was really welcoming and helpful. The bartender was very responsive and friendly.
Stayed 1 night in Nov 2023

2/10 Terrible

Denine

Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, clean and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great location, close to everything. Safe parking, doors locked w/ key access at night (Nice feature), rooms are spacious and comfortable. Updated TVs (So many hotels don't have this...), nice workstation, comfy matresses, cold AC, overall everything was excellent.
Stayed 1 night in Oct 2023

2/10 Terrible

joshua

Liked: Cleanliness
Disliked: Room comfort
Stolen vehicles.
Hotel was clean and nice. Truck was stolen from parking lot. Bad area with high theft rate.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Carlon

Business traveller
Parking lot was confusing
Stayed 1 night in Oct 2023

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Geneva

Travelled with family
Liked: Cleanliness, staff & service
The service throughout my stay was amazing but my room wasn’t the best compared to last year when I stayed in the same hotel. The sliding door to the bathroom kept getting stuck and off track, which wouldn’t have been safe if I was alone & my family wasn’t there to open it from the outside. The sink and shower kept leaking after turning the water off. Lastly, there was a smell in the room and the pillows were extremely hard and uncomfortable. I was very surprised because my last stay was perfect and this time I had a totally different experience. I believe everything is fixable and wouldn’t mind giving the hotel another try because the location is perfect and near the mall & downtown.
Stayed 2 nights in Sep 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location Lock on room door would not work- needed battery
Stayed 1 night in Sep 2023

6/10 Okay

christopher

Stayed 4 nights in Sep 2023

10/10 Excellent

manuel

Stayed 2 nights in Sep 2023

6/10 Okay

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Antonio S

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No TV Remote
The room did not have a TV remote and could not turn off the TV.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how helpful the staff was.
Stayed 5 nights in Sep 2023

4/10 Poor

Javier

Travelled with group
Disliked: Cleanliness
The hotel was a good stay, but when I checked in I did have an employee with a little attitude, other than that one employee all the others were great. I did have a spacious room. But I did have some inconveniences inside the room. There was trash under the bed and my blinds didn’t open. Would I book a room again maybe.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Nice place but not great room smells
Service was nice and the lobby was new and clean. There was a very strong chemical smell in my room that didn’t dissipate, so I requested to change rooms. Unfortunately the room they moved me too also had the same strong smell, so I just dealt with it. It was unfortunate because it definitely impacted the comfort of my stay. Other than that the stay was just fine
Stayed 6 nights in Aug 2023

10/10 Excellent

jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer build so everything was spotless and well maintained.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023