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Reviews of Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel
14960 Landmark Boulevard, Dallas, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 894 reviews" "
Rating 8 - Good. 172 out of 894 reviews" "
Rating 6 - Okay. 32 out of 894 reviews" "
Rating 4 - Poor. 13 out of 894 reviews" "
Rating 2 - Terrible. 29 out of 894 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome. The breakfast was good as well. The room was real nice.
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was satisfactory.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both front desk clerks for very polite and very professional. Thry made an immediate change to my room without hesitation. I enjoyed my stay for the reggae festival.
Stayed 2 nights in Apr 2024

8/10 Good

Samir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good overall. I'd issue with WiFi. I then talked to the staff. They tried to resolve but couldn't. So on my request, they partly refunded as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Had better service than the higher dollar hotels in the area. It's in a very convenient location where almost everything is about a 10 minute or less drive away and even then there are plenty of places you can just walk to behind the hotel itself. Will be staying again if I ever make a trip back to Dallas! Thank you again for an awesome stay!
Stayed 1 night in Mar 2024

10/10 Excellent

David, Ruston

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room. Staff was great, breakfast was very good. Best pillows of any hotel. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

jongtae

Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and convenient location to the activities we were doing!
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Why would a Holiday Inn deserve 5 stars?
Stayed 2 nights in Feb 2024

10/10 Excellent

Sitrutul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel! The staff is very nice, the rooms have been renovated, the whole entire hotel is nice plus I especially love how they had a healthy option for there breakfast with turkey patties which you never really see in any hotels and I could actually enjoy my breakfast and not just get whatever you get by! I definitely recommend this hotel for anyone planning on staying In Dallas 😊
Stayed 1 night in Feb 2024

10/10 Excellent

Avelino

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and confort.
Stayed 1 night in Feb 2024

10/10 Excellent

Jamy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Breakfast was excellent and everything was very clean. Couldn't ask for more. Our friends were staying at a much pricier hotel and wished they had booked here instead.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather, Tooele

Stayed 2 nights in Feb 2024

8/10 Good

Raymond

Travelled with partner
The window shade allowed a little too much light in the room
Stayed 1 night in Feb 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to everything in Addison. It's also close to the tollway as well. I had a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Courtanay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and I enjoyed it just as the first. Very welcoming staff, nice, comfortable rooms that were cleaned to my standards and it is centrally located on the strip in Addison. The location is so convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at many locations over the last few months and by far this is one of the most friendly , clean and smelling good location . If there were 100 stars that is what this location deserves
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for the price
This place was well maintained, clean, added comforts, had added features at breakfast so a step above others (but still a poor breakfast overall), beds were good, a/c was good, was not run down or getting old- it was nice. Front desk was acceptably polite.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

marilyn, Vidor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and helpful staff. I would stay here again
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

MATTHEW, Amarillo

Travelled with family
Great hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Better than the average hotel. Friendly Staff. Clean place. Great lighting in the room. Fridge and Microwave included. Bathroom has extractor fan.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unable to pay cash for items from the day bar at the front desk.
Stayed 1 night in Jan 2024

10/10 Excellent

Xzavier

Stayed 2 nights in Dec 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , great breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Keeuna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
I ABSOLUTELY love staying at the Holiday Inn Express & Suites Dallas North - Addison! I've stayed at this remarkable establishment on numerous occasions, and I would highly recommend this hotel to anyone. I would like to personally commend Ms. Trish. She goes above and beyond to accommodate the guests. Her personality is pleasant, and she is very knowledgeable of the job. You'll feel welcome from the moment you enter the doors. I know for me personally, each stay gets better and better. I dread check out time. That's just how much I LOVE this hotel. It's the BEST! The rooms, and the entire property is clean and well maintained. Kudos to the housekeeping staff and groundsmen. Their doing a magnificent job. This hotel is conveniently located near many eateries, shopping centers, and tourist attractions. I encourage anyone to go ahead and book your stay. You won't be disappointed. Spread the word that the Holiday Inn Express & Suites Dallas North - Addison is the go to hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, smells good put in the lobby, it will be a nice touch that the rooms smell good as well. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Good

8/10 Good

Patricia

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Karron

4/10 Poor

Eric

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Could be much better
Dirty, smelled of garlic in the hallway, damp and smelled of mildew in the room. Thumping sound from upstairs past midnight, but it's just someone walking (sound insulation is terrible). TV is also an antique (nearly). Fitness gym is decent though.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Stayed 2 nights in Dec 2023

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Nice, clean and new
Stayed 1 night in Dec 2023

10/10 Excellent

Tami

Stayed 2 nights in Nov 2023

10/10 Excellent

sunghoon, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Taesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

John

Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Yesenia, Brighton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The front desk was wonderful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helpful
Stayed 1 night in Nov 2023