Terrace/patio
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Reviews of Home2 Suites by Hilton Dallas DeSoto

3 out of 5
Home2 Suites by Hilton Dallas DeSoto
1300 E Centre Park Boulevard, DeSoto, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 173 reviews" "
Rating 8 - Good. 40 out of 173 reviews" "
Rating 6 - Okay. 21 out of 173 reviews" "
Rating 4 - Poor. 7 out of 173 reviews" "
Rating 2 - Terrible. 12 out of 173 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Metro

Stayed 1 night in Apr 2024

8/10 Good

LaGina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

DeAnna, Lufkin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay.
We only stayed 1 night. Everything was good and the room was clean. Jamason was friendly ar the front desk.
Stayed 1 night in Jan 2024

10/10 Excellent

Siddeeqah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time ever staying at a Home 2 and I absolutely enjoyed every moment.
Stayed 1 night in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

PABLO

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very kind staff, quiet grounds and clean.
Stayed 1 night in Dec 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Jeffrey

Stayed 2 nights in Dec 2023

4/10 Poor

Liza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
False advertisement
Photos displayed for this hotel was not what was published for this Hotel. In the room, the couch was torn. TV did not have but basic tv that swivel to barely able to view from the bed. Patio with burning fire area did not look like what was shown in the photos and was located in front of the building with no privacy and/or comfortable lawn sitting. The patio in the back had metal sitting and grill. I guess my complaint is that photos did not match what was supposed to be for my comfort during my weekend trip. Was a bit disappointing is all.
Stayed 2 nights in Dec 2023

8/10 Good

Danielle

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else!
Stains on carpet, rust stains in shower, bed was very uncomfortable. No toilet paper holder in the bathroom. Had a lot of trouble checking in … they didn’t get our reservation from hotels.com then didn’t have the right room …I paid for a suite but got a regular room as that’s all they had left.
Stayed 1 night in Oct 2023

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Working credit card system seems pretty basic.
Stayed 2 nights in Oct 2023

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was awful. Didn’t have enough clean towels to the three nights we stay there. The one night that I did get towels two of the four towels had poop stains on them!!! I have used Hotels.com for years and this is by far the worst hotel I have ever stayed at.
Stayed 3 nights in Sep 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
The property is newer which was nice though the elevators were not working and the AC/Heat unit kept me up all night due to a wining squeaking motor even when turned to low. The staff was pleasant, limited snack options or amenities,
Stayed 1 night in Sep 2023

6/10 Okay

Nikeya

Travelled with family
Liked: Staff & service
Out of order
Check in wasn't so great with the hotel but I chatted with hotels. Com and they made everything right. The elevators were out of order so we had to take the stairs, the pool was closed, they tub fills up even when you have the shower on.
Stayed 1 night in Sep 2023

10/10 Excellent

Ayeesha

Stayed 1 night in Aug 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Sherri

Liked: Cleanliness
Disliked: Amenities
It was convenient to highway. Very noisy.

10/10 Excellent

Ashley

Stayed 1 night in Dec 2022

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2022

10/10 Excellent

LaTrona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff
It was a quick overnight stay and the young lady that checked me in was the same young lady to check me out. She was efficient and very kind. I felt very comfortable just from how she greeted me. She was working Christmas Eve into Christmas Day with a smile and I hate I didn’t get her name.
Stayed 1 night in Dec 2022

8/10 Good

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Joi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the kitchenette

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints whatsoever. A very nice experience.
Stayed 1 night in Nov 2022

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2022

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Debi Sain
Service was great. The only less than ideal was the matress was hatd. Otherwise it all was super.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime i come we enjoy our stay, staff is very friendly, rooms are clean and breakfast was delicious.
Stayed 1 night in Oct 2022

4/10 Poor

Ji

Business traveller
Disliked: Staff & service
Very disappointing experience!
The experience was not really good from checking in until leaving. At checking in, HH gold membership package would not have been given if I did not ask. When I got in my room, I found no lotion was provided and bowls/plates/cups/folks/spoons/knives were not in place. I called the front desk for lotions and I was told that someone would send it to my room in minutes. However, it did not happen and I had to go to the front desk to ask again for getting it. I tried to use the Business desk printer to print, but the printer did not work. I asked the front desk staff for help. The person came and tried something, but, the printer still did not work. The person told me that someone else should come to help. The someone never showed up. I could not print out at all. When I went to the front desk to get a pen and a piece of paper, no one was at the front desk to help and I could not find one around for more than 30 minutes. This was the worst experience with HH hotels. I really regretted for not having selected a Hampton Inn.
Stayed 2 nights in Aug 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All of the staff were very helpful and and friendly. Jordan was magnificent! She went the extra mile, before we even checked into the room. She definitely made the visit less challenging. The rooms weren't dirty but could've been cleaner. I had to buy cleaning supplies and re clean the bathroom and request clean sheets for 1 of the beds, we found a t shirt in the bed and hair in the shower
Stayed 1 night in May 2022

2/10 Terrible

David

Stayed 1 night in May 2022

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Attentiveness of staff!
Stayed 2 nights in Apr 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very clean, quiet and a friendly staff. Room was a great size! One of the best hotels we’ve stayed in. Good job Hilton. On the other hand, Marriot has been a let down
Stayed 1 night in May 2022

6/10 Okay

LaTasha

Travelled with family
Ok
It was not Hilton the way I remember Hilton. It wasn’t God awful but ok. My tub was stopped up as well as my kitchen sink. The staff didn’t know how to accept payments from hotels.com and charged me twice. The hotel manager was good about rectifying the situation but my money was already tied up. There was a sign that said the pool was out during spring break. Then we were told it’s not heated but works. It’s just so frustrating because good clean hotels are hard to find these days.
Stayed 4 nights in Mar 2022

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Latosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and nice room. Enjoyed staying there and being able to cook and have everything I needed in one place.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The staff was awesome and recommended a fantastic sushi place. The bed was comfortable and room clean.
Stayed 2 nights in Mar 2022

6/10 Okay

Sherri

Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Carpet issue
Carpet had stains alll over it but other than that the room was nice
Stayed 2 nights in Mar 2022

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and smelled great! Loved all the counter space!!
Stayed 1 night in Mar 2022

10/10 Excellent

Linda

Stayed 2 nights in Feb 2022

8/10 Good

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience.
Everything was wonderful except the inside pool and hot tub was freezing cold.
Stayed 1 night in Feb 2022

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022