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Reviews of Home2 Suites by Hilton McKinney

3 out of 5
Home2 Suites by Hilton McKinney
2630 South Central Expressway, McKinney, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 281 reviews" "
Rating 8 - Good. 50 out of 281 reviews" "
Rating 6 - Okay. 32 out of 281 reviews" "
Rating 4 - Poor. 8 out of 281 reviews" "
Rating 2 - Terrible. 10 out of 281 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The staff was friendly and helpful. Our room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from H2 Team on 1 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from H2 Team on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Evanthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ashley was a Joy
Stayed 1 night in Apr 2024
Response from H2 Team on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from H2 Team on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Krista

Stayed 2 nights in Mar 2024
Response from Home2 Staff on 14 Apr 2024
Thank you for your feedback!

8/10 Good

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from H2 Team on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from H2 Team on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brandon

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from H2 Team on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Overall average. The breakfast was lacking. Gym was small
Stayed 3 nights in Feb 2024
Response from H2 Team on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elisha, Texarkana

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was helpful.
Stayed 1 night in Feb 2024
Response from H2 Team on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were polite. Our room and bathroom were immaculate and the breakfast was pretty nice too.
Stayed 1 night in Feb 2024
Response from H2 Team on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick overnight stay. Arrived late, easy check in. Convenient breakfast before an early departure. The room was quiet an comfortable for a family of four.
Stayed 1 night in Feb 2024
Response from H2 Team on 16 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from H2 Team on 3 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tony

Stayed 1 night in Jan 2024
Response from H2 Team on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and cozy. I was thankful for the large fridge/freezer combo and big sink with the kitchenette. It made storing breast milk and baby bottle cleaning easier.
Stayed 2 nights in Jan 2024
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shabbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and accommodation was excellent.
Stayed 2 nights in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Breakfast was not great otherwise we enjoyed
Stayed 2 nights in Dec 2023
Response from H2 Team on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jose

Very clean
Stayed 1 night in Dec 2023
Response from H2 Team on 5 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aleshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay the staff was very warm & welcoming. The facility was clean and rates were affordable. I would definitely recommend this location to friends and family. Should I need a place to lodge while in McKinney, Home 2 Suites is at the top of my list!
Stayed 2 nights in Nov 2023
Response from H2 Team on 29 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another outstanding stay. Every time we come to Dallas area, we stay here.
Stayed 2 nights in Nov 2023
Response from H2 Team on 23 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable. The shower was amazing and the lighting in the bathroom was the best we have ever had at a hotel.
Stayed 3 nights in Nov 2023
Response from H2 Team on 17 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean.
Stayed 1 night in Nov 2023
Response from H2 Team on 16 Nov 2023
Thanks for staying with us. We're sorry you didn't enjoy your stay. We appreciate your feedback and will be addressing these concerns with our team.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from H2 Team on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great.
Stayed 4 nights in Oct 2023
Response from H2 Team on 28 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jennifer B

Stayed 1 night in Oct 2023
Response from H2 Team on 10 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Travelled with partner
Very clean.
Stayed 1 night in Oct 2023
Response from H2 Team on 13 Oct 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Thomas

Disliked: Cleanliness
Not a Happy Camper
The hotel is advertised as a "Suite" hotel. Our room had two queens and a desk car. There was no comfortable chair to seat in. The front desk staff were not well educated to the surrounding area other than restaurants. No idea of car rentals services available. Kristen, front desk, was an exception. She was the bright light. Outgoing and very pleasant as well as a good listener. Brian, the matinence man, was most helpful with TV and the help getting a rental car. I have been a Honors member since 2006 and have never experienced such a hotel.
Stayed 3 nights in Oct 2023
Response from H2 Team on 13 Oct 2023
Thanks for staying with us. We're sorry you didn't enjoy your stay. We appreciate your feedback and will be addressing these concerns with our team.

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from H2 Team on 25 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thomas

Stayed 4 nights in Sep 2023
Response from H2 Team on 6 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in quite late, but the front desk staff was extremely friendly and helpful. Would definitely stay here again.
Stayed 1 night in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well maintain
Stayed 2 nights in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arcely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful with the hotel staff, my grandson loss his baby pillow and found it, thank you so much.
Stayed 1 night in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jae

Liked: Cleanliness, property conditions & facilities
The biggest issue I had is not accepting cash.
Stayed 1 night in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Frank

Stayed 1 night in Sep 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vickie

Stayed 1 night in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self Care
This is my 3rd stay at Home2Suits. I really enjoy the atmosphere. The staff are very friendly. I have started taking a “Self Care “ weekend on a monthly basis. Home2Suits is a very good place to relax, unplug from reality and rejuvenate.
Stayed 1 night in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ewart, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for wedding weekend stay. Appreciated the amenities and breakfast included.
Stayed 2 nights in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay
This is our second stay at this hotel when traveling to TX to visit family. We have gotten the single with a couch both times. Things we love: space in the room, breakfast, lobby area, fitness center This last visit we did suggest they replace the bed pillows as they were shapeless.
Stayed 3 nights in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan, Oklahoma City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and courteous check in. Very well maintained and modern. Breakfast was great with several options.
Stayed 1 night in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chandramouli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff, Good breakfast and rooms.
Stayed 7 nights in Jul 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Theodore, McKinney

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly as well. Has amenities, breakfast.
Stayed 4 nights in Jul 2023
Response from H2 Team on 1 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sharon

Stayed 1 night in Jul 2023