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Reviews of La Quinta Inn & Suites by Wyndham Dallas - Las Colinas

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas - Las Colinas
4225 N Macarthur Blvd, Irving, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 500 out of 1006 reviews" "
Rating 8 - Good. 236 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 76 out of 1006 reviews" "
Rating 2 - Terrible. 80 out of 1006 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jamshaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Jamshaid,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

6/10 Okay

Deede

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Deede,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 Okay

Marisa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel location was good for what I was in town for. Lobby and hotel room had a distinct odor that threw the experience off. I assume it was from the carpeted areas because overall it smelled wet and not cleaned thoroughly.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 24 Apr 2024
Dear Marisa,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the smell in the hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

sreedhar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Carole,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Naren,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Would stay there again
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 17 Apr 2024
Dear Melissa,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Sharon

Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

April

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear April,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Margory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean
Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Apr 2024
Dear Margory,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and convenient.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 7 Apr 2024
Dear Cynthia,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Beatriz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 4 Apr 2024
Dear Beatriz,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Ulisses,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Yessica

Travelled with family
Liked: Amenities, property conditions & facilities
I like the staff
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 31 Mar 2024
Dear Yessica,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Efren A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean, but we saw trash packed in from of a room door, which did't looked that nice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 31 Mar 2024
Dear Efren,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the trash outside the door. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 Terrible

Jeska

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 31 Mar 2024
Dear Jeska,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

4/10 Poor

THOMAS, Coos Bay

Business traveller, Travelled with partner
Ice machine on ground floor broken only one working on 2nd floor and elevator out of order. Room was clean plenty of towels poor water pressure in shower
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about ice machine and elevator issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Nicole

Room was spacious and clean a bit stuffy though probably needed to be aired but overall for the price you pay it is a decent place to spend the night
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 20 Mar 2024
Dear Nicole,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for carpet looks old n dirty
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Jacqueline,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. Also, Saddened to hear about the carpet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professionally.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Allen,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Siddharth

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was new and still had new paint smell
Stayed 1 night in Jan 2024
Response from Hotel Manager on 15 Mar 2024
Dear Roopalatha,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Robin

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The property was convenient for us. The bathroom needs some cosmetic work - tub finish for example. The breakfast was ok although they were out of tea. The ice machine was broken, no other source for ice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Robin,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Rolando,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, quiet and easy to get to everything.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 3 Mar 2024
Dear John,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Titus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on 28 Feb 2024
Dear Titus,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Kushal Kumar

Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Kushal,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay and nice hotel.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Brenda,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

EDGAR

Business traveller, Travelled with partner
Liked: Amenities
Everything was just as expected! Personal very attentive and location was great for our traveling needs
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Edgar,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charges a 50.00 deposit on your credit card. I decided to stay an extra night the y decided to charge me an additional 50.00. the room was 119.00 a night, my total for 2 nights would end up coming to 526.00. and they would have kept 100.00 in deposits up to 10 days. They did not budge. I went to the four seasons across the street. I'd like to be kissed if your gonna try to screw me. People at the desk were just rude about it.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 12 Feb 2024
Dear Gary,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about deposit which we authorize from each guest for security deposit . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

4/10 Poor

Robert

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Ice machine was broke my whole stay
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Robert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about ice machine. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 5 Feb 2024
Dear Allen,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you liked your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Kristy

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Kristy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 Okay

Brittney

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Communication with the staff was very difficult
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 4 Feb 2024
Dear Brittney,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the communications with staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 Terrible

Schuyler

Disliked: Cleanliness, property conditions & facilities
Roaches in the hallways and in bathroom, mold and rust around toilet and shower areas , not with the money at all even with a deal.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Schuyler,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Kushal Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Kushal,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, breakfast was good. Lock on bathroom door was backwards and tub didn’t have a drain stop- staff was nice!
Stayed 1 night in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Ashley,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. and saddened to hear about the drain stopper. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Old and a bit run down.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 26 Jan 2024
Dear David,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don't go there for the sitting area
Very hard to find a hotel on short notice that had 2 beds and didn't cost more than $250/night. Had stayed here probably 10 years ago and it was OK. Took a chance, based on previous reviews, and selected a room with 2 beds and a sitting area. Traveling with my elderly mother who goes to sleep early, so I could use the sitting area to read. There was absolutely NO light in the sitting area. At checkout I asked for a manager, explaining about the missing light. I was informed all I had to do was turn on the lamp... No one cares anymore about customer service. Will not be back.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 25 Jan 2024
Dear Laura,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. we have mentioned shuttle schedule on every website. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!! RUN!!
Checked in and the room shown on hotels.com was not the room revived. We ended up being stuck in an extremely small room. The breakfast is watery processed eggs, rubbery sausage and waffles to make which was the only thing we were able to eat. When entering the covers were not clean and had brownish looking stuff on them. The bathroom had left over pee stains around the toilet and the shower was beyond disgusting. There is a language barrier with the front desk and they are not helpful at all. The cleaning crew speaks no English and you cannot ask for fresh towels or covers. Went down a lot since we came a few years ago.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 23 Jan 2024
Dear Charles,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very clean, ample towels and big room. Breakfast was blah. Would definitely stay again
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 21 Jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Nancy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 18 Jan 2024
Dear Victoria,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet you requirement. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room
Stayed 1 night in Jan 2024
Response from Hotel Manager on 16 Jan 2024
Dear Kristy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 13 Jan 2024
Dear Darlene,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Shayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was very clean!
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Shayna,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
In general, it is very good.
Stayed 5 nights in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Adnan,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager on 9 Jan 2024
Dear Cindy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a few nights and the hotel was great. The front desk staff were very nice, check in was easy. The property was clean. The area is very nice. They were a lot of places to eat and shop. It was also close to the stadiums and other attractions. Breakfast was OK, just not a lot of options.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 8 Jan 2024
Dear Lauyra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas - Las Colinas. It is always a pleasure to receive positive feedback.I am particularly pleased that you liked your stay with us and saddened to hear about breakfast choice. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Hotel Manager