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Reviews of La Quinta Inn & Suites by Wyndham Dallas Plano - The Colony

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas Plano - The Colony
3750 Market St, The Colony, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 853 reviews" "
Rating 8 - Good. 189 out of 853 reviews" "
Rating 6 - Okay. 83 out of 853 reviews" "
Rating 4 - Poor. 26 out of 853 reviews" "
Rating 2 - Terrible. 52 out of 853 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All those items above and they didn't even have free water. They charged $6 for two bottles. No breakfast several mornings. The juice machine broke and the ice machine. They didn't have their elevator certificate from the fire department posted. Very unsafe area and clientele , it was mixed with Motel 6 and Embassy Suites and us! Not posted on their website.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was hard to find, staff was rude. They wouldn't let me charge things to my room. They didn't make enough food. They had a party of 25 teenagers and they went back for seconds and thirds. I watched them. The hotel was refilling things or they didn't from the beginning for all the people staying there. They had a horrible breakfast , eggs were watery and the potatoes were cooked. They also didn't offer anything to drink not even water. The juice machine under maintenance. The water to buy was $3 dollars a bottle. The prices were ridiculous, there was no where safe to go buy one without getting in your car. The room had stains on the drapes. I got at least 5 bites on my body staying there, that I didn't have before. LaQuinta hotels in the Dallas area are trashy and I will be turning these last 4 hotels into the better business bureau for all 4 locations. It's false advertising at each one I have been to. Saying ya'll have things then they don't. Oh and it was a nightmare to get anything cleaned and appointments early each day. I just wanted to do it when I got back. They said no. I don't want people in the room do to the things we brought and it was a super sketchy area. I didn't even know that. The hotel 6 , LaQuinta and The Embassy Suites were in the same circle. I saw men from across the way at Motel 6, sketchy looking people. I will never stay at one again. I have had nothing but problems at the 4 I have tried to stay at since working in this area.
Stayed 1 night in Apr 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff/man was very friendly & responsive. Bed was comfortable. Breakfast was fine. Coffee was so-so but about usual for a hotel. It was perfectly fine for our one night stay, but I will note the shared prkg lot with Tx Roadhouse was pretty crowded.
Stayed 1 night in Apr 2024

6/10 Okay

Fonda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Did NOT like the check in receptionist attitude. Poor attitude.
Stayed 1 night in Mar 2024

10/10 Excellent

Kendell, SHALLOWATER

Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special...nothing bad.
Stayed 1 night in Feb 2024

8/10 Good

Sean, Corona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Carrollton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always nice and respectful
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Stayed 2 nights in Mar 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking at this property was every limited for as big as the hotel was. Customers from TX Roadhouse took up a lot of the parking. Other than that had a great experience and beds are very comfortable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very friendly and checked with us after check in to make sure we were happy with our room. I appreciate the personalized service.
Stayed 1 night in Feb 2024

10/10 Excellent

Diana, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff
Stayed 1 night in Nov 2023

10/10 Excellent

Diana, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and staff are consistent with clean rooms well maintained, and the staff is always nice and helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees are very kind.
Stayed 2 nights in Feb 2024

8/10 Good

Marcos

Travelled with family, Business traveller
Thin walls
Stayed 1 night in Jan 2024

10/10 Excellent

Diana, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean; hard to find a clean hotel these days
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally walked out of the hotel door and into the doors of a restaurant. Very convenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Baily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure in the bathroom sink was lacking.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. For the price can’t beat it

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mickel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texas Stay
Only issue for me was the pillows were really soft and flat.
Stayed 1 night in Dec 2023

4/10 Poor

Sophia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upstairs guests were extremely loud.
Stayed 3 nights in Dec 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed our stay! Great location and great front desk receptionist so helpful all the time and she was so happy to help as well!
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Better off some spending a little more
Hotel was decent upon arrival. Brown spots on floor and wall of shower. Towels are rough/cheap. There are better options for this price point
Stayed 2 nights in Dec 2023

10/10 Excellent

Sherri R

Liked: Amenities
Very nice, clean and the breakfast was awesome. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. This was my second time to stay here and it lived up to the expectation. This place is very convenient to everything. We will be back!
Stayed 2 nights in Nov 2023

8/10 Good

Stephen, League City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrible. No cereal, no hot tea, no fruit. Coffee urns were not kept full.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Birthday Stay
It was a good stay the housekeepers kept knocking on the door t the morning of the checkout kind of made us feel rushed we couldn’t get our last few time for rest before we headed out, other then that it was a good stay and I would come back but definitely would use my do not disturb sign on the door.
Stayed 1 night in Dec 2023

8/10 Good

Maria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff was friendly. Would stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Adam, The Colony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cornell was awesome! He was very friendly and personable. He was working when we checked in and when we checked out. He took care of our one request promptly, which was the need for more towels. Would absolutely stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great.
Stayed 3 nights in Nov 2023

6/10 Okay

DeLa

Business traveller
Disliked: Amenities
The bed was very comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mirism

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Front desk lady was very sweet and helpful room was clean and comfy breakfast was good
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Subbanna

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was a breeze. Nice, clean room. Easy large parking. Restaurants all around and shopping too. It was quiet in the night and I had a great sleep. Breakfast is nothing to write home about but there are half a dozen options in half a mile radius. So, had coffee and went out. Overall-great experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Oct 2023