Standard Room, 1 Queen Bed, Smoking

Reviews of Motel 6 Dallas, TX - Fair Park

2 out of 5
Motel 6 Dallas, TX - Fair Park
8510 E Rl Thornton Blvd, Dallas, TX

Reviews

6.0
Rating 10 - Excellent. 84 out of 371 reviews" "
Rating 8 - Good. 65 out of 371 reviews" "
Rating 6 - Okay. 65 out of 371 reviews" "
Rating 4 - Poor. 58 out of 371 reviews" "
Rating 2 - Terrible. 99 out of 371 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are clean
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a clean hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi George,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Maxine

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was nothing like what was viewed on the website.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Maxine, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

4/10 Poor

leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was smelly noisy you could hear people arguing in the hallway. Kind of felt unsafe.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Leslie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Shepherd

Disliked: Amenities
Ok
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Response from Brand Experience Team on 26 Feb 2024
Hi Brianda,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Eva

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Eva,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

trinesha

Liked: Cleanliness, staff & service, amenities
I didn't like the fact you have to wait unti 3:00pm to check in but other than that no complaints!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Quincy

Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Stayed 1 night in Jan 2024

6/10 Okay

Tomaiis

Travelled with family, Business traveller

2/10 Terrible

Shanavia

Disliked: Cleanliness
The walls in the room was dirty bed a a bug in it and couldn't get a refund
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Shanavia,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

L Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No security chain to lock the door.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Julius

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Norio

Disliked: Cleanliness, property conditions & facilities
I could not get enough sleep because of the loud voices coming from the hallway around 1:30 a.m. and the noise of the door closing every time.
Stayed 1 night in Dec 2023

2/10 Terrible

Jazmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had plumbing issues it was clogged up. Once I left they put me down for do not rent. I'm no longer able to rent rooms because they had plumbing issues and the restroom was clogged up. I feel like that is unfair. I've booked here several times and not once had issues. Just to have that one inconvenience have me restricted from renting here again. I should have spoken to someone instead of having this problem.
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Juan, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Joon

Stayed 1 night in Dec 2023

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Brianda,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Jesse

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
People who didn't belong there were outside watching everyone. Toom was super small.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Jesse,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Eliseo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience that’s all
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Eliseo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Randell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe the pictures
This place is terrible. Lock your cars. Lock up your kids. The place needs a huge remodel. The pics are deceiving online. The stair well smelled like urine. It’s a very rough neighborhood
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Randell,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

David

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs were crawling on us while we slept and in the sheets. We could barley sleep with all the noise going on above us hair in the bed and on the pillows just nasty overall
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed but you get what you pay for.
Was disappointed the elevator and stairs smelled of urine the room was patchwork of repairs. The AC unit never stopped running set temp to 70 after 30 minutes it dropped to 61 and the AC would not stop. Had to turn it off.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Tynisha

Liked: Cleanliness, staff & service
I loved that the property was extremely secure and how welcoming they are with pets and have a block of rooms for guests with dogs to not annoy of guests and housekeeping was extremely friendly and went over and above much more than my experiences at 4 and 5 star hotels. I guess my experience is so positive because i was expecting the worse and reality was welcoming.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi TynishaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
There was blood on the walls and holes in the walls. I did not stay here and will like a full refund
Stayed 1 night in Sep 2023

2/10 Terrible

coy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE HEALTH HAZZARD AND NOT SAFE!!!
This is the worst place i have ever stayed from BLACK MOLD on the wall in the room, switched rooms and the next room the roof was leaking bad and it was not raining ,hair in the rest room PROSTITUTES standing out by the front door and coming in hugging the managers pimps dropping off girls and picking them up METH HEADS selling stuff in the lobby took the loss and left not to get my refund.
Stayed 3 nights in Aug 2023
Response from Nancy Y. on 26 Sept 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Ashley

.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Ashley,Thank you for the amazing rating!! Maz K.#Team6

4/10 Poor

gary

Disliked: Cleanliness, staff & service, property conditions & facilities
upon arrival, I was told the ice machine was broken, and no ice was available anywhere else on the property. went down to the lobby/snack area to purchase a coke, only for my $1.75 to disappear with no return from the machine. I told the person behind the desk about it, and ).was told it was a third-party matter, and to contact the machine's vendor... there were no batteries in the remote.. so i bought some, (and took them with me when i left
Stayed 1 night in Aug 2023
Response from Nancy Y. on 15 Aug 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Phyllis

Stayed 1 night in Jul 2023

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you make a reservation these individuals who work here with the building owner apparently do not want to have you have a early checking which would be nice they make the decision to make you comfortable ruining your stay leaving you outside saying you cannot have it early check in not even if you pay early check-in fee not for 13 hours. So these people apparently have another person in a few hours to stay in the room. And they have me outside I already paid the reservation the reservation was already paid for and they left me outside saying they will not give me a room. So it's pretty bad they left me outside and I'm outside I'm not inside they said they weren't going to let me have a early check-in not even for early check-in fee and they said not for 13 hours like if I were supposed to pay some more for 13 hours.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Andres,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

8/10 Good

Reginald

Travelled with family
Staff very friendly and professional.
Stayed 1 night in Jul 2023

2/10 Terrible

Rosalinda

Stayed 1 night in Jul 2023

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
A few minor upgrades would be excellent!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul 2023
Hi Stacy, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

losarenda

ice machine never works
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 26 Jul 2023
Hi Iosarenda, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Brianda

Travelled with partner
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 26 Jul 2023
Hi Brianda, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

6/10 Okay

losarenda

Stayed 2 nights in Jul 2023

6/10 Okay

losarenda

Travelled with partner
Stayed 2 nights in Jun 2023

2/10 Terrible

Kevin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Drug needles under the bed aor didn't work or the TV asking for a refund , we notified staff and they didn't care I have videos and pictures too. Horrible service,!
Response from Brand Experience Team on 17 Jul 2023
Hi Kevin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

losarenda

Disliked: Property conditions & facilities
ice machine didn't work
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 10 Jul 2023
Hi Losarenda, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere
Do not stay here. The photos are of a different time here because this is not at al what this hotel currently looks like. We felt so unsafe we couldn't stay there.
Stayed 3 nights in Jun 2023
Response from Brand Experience Team on 10 Jul 2023
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Bertha

Stayed 1 night in Jun 2023

4/10 Poor

melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was the absolute worst Motel 6, I have ever been to. As soon as we pulled up, there were people who were actively doing drugs and on drugs, blocking the doorways smoking in front of the door. We were parked next to a woman who was passed out and high in her truck. When we woke up the next day, somebody have factor car into their building and broke the wall and the window. So I’m kept in, so unsafe. I would go to my room, and there would be a problem, man riding a bike in the hallway, they were spell banking and yelling throughout the entire house. I could not even leave to get another hotel because I knew I was not getting my money back would not recommend to my worst enemy.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 19 Jun 2023
Hi Melissa, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Shameika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liars
THEY LIE LIKE I DIDNT STAY AT THE PROPERTY WHEN I PAID MY HOTEL COST ON THE APP. WHY WOULDNT I STAY HERE FOR 3 days if i have paid in advance already. another thing they lie and say there’s a $50 deposit when did this start when i was just here the same day. people smoking all in hallways drug addicts and prostitution everywhere
Stayed 1 night in May 2023
Response from Nancy Y. on 13 Jun 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Kimberly

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It seemed like a long term stay for the homeless and drug addicts. Definitely not a place we will ever stay again. Lots of people coming and going on foot. With fights breaking out in the parking lot.
Response from Brand Experience Team on 30 May 2023
Hi Kimberly, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023