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Reviews of Quality Suites Las Colinas Center

2.5 out of 5
Quality Suites Las Colinas Center
1223 Greenway Cir., Irving, TX

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 894 reviews" "
Rating 8 - Good. 297 out of 894 reviews" "
Rating 6 - Okay. 134 out of 894 reviews" "
Rating 4 - Poor. 81 out of 894 reviews" "
Rating 2 - Terrible. 73 out of 894 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Very pleasant. They provided a much needed toothbrush and toothpaste.
Stayed 1 night in Apr 2024

6/10 Okay

Kari

Travelled with family
Liked: Staff & service
The staff was friendly. There was trash in the floor of my room and the bathroom floor was dirty. The tub had a small stream of water coming out so I couldn’t use the shower. It took 50 minutes just to get enough water in the tub to use the jacuzzi part of it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit my needs perfectly so far as location went. The light in the entry way to my room didn't work and the air conditioner was super loud, but aside from that a perfectly decent place for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service
Great staff good place to rest the cleaning staff are wonderful amazing job Thank you !!!
Stayed 1 night in Mar 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and clean
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Dated and carpet smells horrible
Stayed 1 night in Mar 2024

2/10 Terrible

Shpetim

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was good value.
Stayed 6 nights in Jan 2024

4/10 Poor

Christiana

Business traveller, Travelled with group
The cleaning of the hotel is very poor because it wasn’t cleaned and I requested for the cleaning and it wasn’t cleaned but the staffs were friendly thank you
Stayed 3 nights in Jan 2024

10/10 Excellent

Fermin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the people at the counter fantastic and very pleasant. Couldn’t ask for more.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lovett

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jan 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Stay was very good, no complaints. Front desk staff was very nice each day and night. Room had very minor issues as any room will nothing to complain about. Area was very quiet, very low traffic noise. Breakfast was good.
Stayed 3 nights in Dec 2023

6/10 Okay

Francisco

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

Jay

Travelled with family
Liked: Staff & service, amenities
Customer service was over the top A bad smell in the hallways
Stayed 1 night in Dec 2023

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

David D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property facilities are not up to date.
Stayed 3 nights in Dec 2023

4/10 Poor

Jordan

Travelled with partner
Disliked: Cleanliness
Our room had a broken safety lock on the door and upon request for a new room the front office guy tried to reassure us that it would be fine and it was a good neighborhood. We ended up getting another one with a lock but that interaction gave us uncomfortable vibes. We payed extra for a hot tub, but the whole bathroom smelled like mildew and the hot tub jets and shower curtains looked orange, moldy and disgusting. The room itself seemed clean except near the couch where the floor felt sticky. Ac was fine, bed seemed clean, although there was a random brown smudge spot on the pillow and someone else's hair on the towels we had in our bathroom. If you have noisy people above your room good luck getting some quality sleep as you can hear the wood creek and people walking. Won’t be staying again.

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Tammy

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I got bit up by bedbugs
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Dec 2023

4/10 Poor

Naomi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Front desk was wonderful, accommodating and check-in was quick and hassle free. Those folks were awesome! But the room and cleanliness however was terrible. My room still had cleaning supplies sitting on the desk. The shower was not clean and had hair on the shower walls from the last guest. Dirt and hair on the bedsheets. Stains on the couches. Dirty used cups stacked next to the ice bucket. Not to mention I could hear every step the people above me made, and my floor creaked and buckled. I picked this location because it was conveniently located next to my office but I will be staying elsewhere when I come to town for future visits.
Stayed 1 night in Dec 2023

4/10 Poor

Vontysha

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I booked this property thinking it was a Comfort Inn. We road around after getting off of a late flight and read to lay down. In order to get ready for a funeral the next morning. Only to find out the name had been chaged to Quality Inn. The property needs a major renovation. The face towels I used both days had holes in them. The only good thing about the stay was house keeping did an excellent job cleaning the room.
Stayed 2 nights in Dec 2023

2/10 Terrible

Tammy

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bedbugs
Stayed 2 nights in Dec 2023

8/10 Good

tony

Liked: Cleanliness, staff & service
The property was older and out of the way for my trip. Some of the things in my room were older and needed updating. It was very quiet and the people were super nice.
Stayed 5 nights in Oct 2023

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great customer service
Stayed 3 nights in Oct 2023

10/10 Excellent

Britany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

donald, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Oct 2023

8/10 Good

Marylou

Stayed 2 nights in Sep 2023

8/10 Good

Henrik

Liked: Cleanliness, staff & service
Good clean friendly
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
when i get there they didn’t have my reservation. get to my room it’s disgusting and ac smelt like mildew. requested a new room and received an attitude from the front desk guy. the pillows aren’t actually pillows it looks like couch pillows in pillowcases. i didn’t enjoy my stay. i won’t be staying here ever again.
Stayed 2 nights in Sep 2023

8/10 Good

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, comfy beds for me and my fam. Will come back next time when were in town.
Stayed 2 nights in Sep 2023

6/10 Okay

gabriel

Business traveller
Liked: Room comfort
It was a quick stay while waiting for a flight. It served its purpose.
Stayed 1 night in Aug 2023

8/10 Good

Alex

Stayed 6 nights in Aug 2023

8/10 Good

Johnny

Liked: Amenities
The staff was nice and quick to respond
Stayed 2 nights in Jul 2023

6/10 Okay

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a nice area. Only problem was that it was hot in our room. I understand the weather is hot outside. AC stayed on while we were exploring. But when we got back it was so uncomfortable and even trying to sleep through the night was really hard. Wished they would of added a little more for the breakfast. But overall I liked it.
Stayed 2 nights in Jul 2023

8/10 Good

SHINOY

Stayed 1 night in Jul 2023

10/10 Excellent

sreenivasa

Business traveller
Excellent service and friendly staff. Breakfast was good and room was clean.
Stayed 3 nights in Jun 2023

6/10 Okay

Manuel

Business traveller
Liked: Staff & service
The room door was broken no towels in the the bathroom I had to ask for towels
Stayed 1 night in Jun 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Floretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Thomas

Stayed 1 night in Jun 2023

8/10 Good

Charlene

Stayed 2 nights in Jun 2023

8/10 Good

Kamar

Stayed 2 nights in May 2023

10/10 Excellent

Louveda

Stayed 4 nights in May 2023

2/10 Terrible

ShaBrittany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
When you first walk into room 307 you smell mold. My husband went to the front desk to let them know and we were told housekeeping would be sent and that we are more than welcome to spray air fresheners to cover the smell not provided of course. There is mold in the air unit, sink, and behind the toilet. Housekeeping came and removed our trash bag that I personally bought and replaced it with a cheap one and replaced our towels. No mold was cleaned. At all. Trash from previous guest were left in the room. The non smoking room had burn holes on the sheets. Just terrible altogether. Won’t return
Stayed 3 nights in May 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
The morning and evening front desk staff was great! Customer service was on point! Will stay again.
Stayed 7 nights in May 2023

2/10 Terrible

Jamie

Stayed 3 nights in May 2023