Does Regal Stays Corporate Condos - Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Regal Stays Corporate Condos - Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regal Stays Corporate Condos - Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Regal Stays Corporate Condos - Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

Where is Regal Stays Corporate Condos - Downtown located?

Located in Downtown Dallas, this condo building is within a 5-minute walk of Dallas City Hall and Kay Bailey Hutchison Convention Center. Reunion Tower and Dallas World Aquarium are also within 1 mile (2 km). St Paul Station is 11 minutes by foot and Saint Paul & Federal Tram Stop is 12 minutes.

Regal Stays Corporate Condos - Downtown Reviews, Deals & Photos 2026

About the area

Located in Dallas, Regal Stays Corporate Condos - Downtown is in the city centre. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Arboretum and Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at American Airlines Center or Cotton Bowl. Visit our Dallas travel guide

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2/10 Terrible

Thomas

10 Nov 2024

Disliked: Cleanliness, room comfort, communication

Scam, dont know where to start, stay as fare away as possibly

Stayed 6 nights in Nov 2024

8/10 Good

Kayla

17 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I’ve stayed in this building before and loved it. Love the interior, the space, the proximity to restaurants and highways.

Stayed 2 nights in Jul 2024

2/10 Terrible

Michael

28 Jun 2024

Disliked: Cleanliness, room comfort, communication

Not cooperative

I wasn't able to stay as I couldn't get the correct info to get into the room due to no communication

Stayed 1 night in Jun 2024

4/10 Poor

Eric

21 Apr 2024

Disliked: Cleanliness, communication

Found a leak under the kitchen sink on day one. Sent an email about the leak on day two and called the number listed for contact in case of issues about 10 times that day. The number listed would ring about 12 times and then it would hang up on you, it was not possible to leave a message. No reply to my email ever occurred, and no call was ever made back to me. On day five I sent another email about the sink, and made them aware that there was no remote control for the TV, (I don’t watch TV so I didn’t notice until day four that there was no remote). I checked out this morning and left the key in the lock box. Still have not heard back from them at all. What would happen if I had an actual emergency? Don’t think that I would purposefully book with them again. Expedia should probably drop this host.

Stayed 7 nights in Apr 2024

6/10 Okay

jenny

17 Apr 2024

Liked: Room comfort

Disliked: Cleanliness, communication

dirty kitchen utensils

The property has a TV, but not the remote control to use it, I sent an email, requesting a response, I never got one, the cleaning was terrible, dirty towels, dust, dirty kitchen utensils, they must supervise the cleaning before the man comes guest and thus verify that everything they offer is fulfilled.

Stayed 3 nights in Apr 2024

6/10 Okay

jenny

14 Apr 2024

Liked: Room comfort

Disliked: Cleanliness, communication

dirty kitchen utensils

Stayed 3 nights in Apr 2024

10/10 Excellent

Aries

10 Apr 2024

Liked: Cleanliness, room comfort

Downtown dallas

I had a amazing time the view was an absolute pleasure

Stayed 6 nights in Mar 2024

6/10 Okay

CHERYL

28 Mar 2024

Liked: Amenities

Disliked: Cleanliness, communication

I never was able to talk directly to property management. It was very frustrating. The floors were not mopped and there were bugs in the apartment- i think roaches so I left the lights on in the bathroom. My stay could have been perfect despite this had they responded to my emails. Phone number did not work.

Stayed 6 nights in Mar 2024

4/10 Poor

Martin

24 Mar 2024

Disliked: Room comfort, communication

Curbside couch included.

We thought this property would match our family's needs for a spring break trip. Its location is great, in the downtown area. And looked like it would accommodate us well. We arrived to find a very unfortunate sight of a couch and loveseat. We took photos and tried to call all available numbers to the property to no avail. Not one answered call for two days straight that we tried. The couches and chairs provided were in awful condition. The place was spacious but dirty. Beds in our unit were the worst. We also had a view of a large population of homeless people. Besides the valet and location of the building, nothing else was impressive of this particular stay.

Stayed 3 nights in Mar 2024

8/10 Good

John

19 Mar 2024

Liked: Cleanliness, room comfort

Disliked: Communication

Clean but....

The place was nice all in all and whoever does the cleaning of the property. There's high praises. It is a residential complex versus a hotel which is not a problem with us. The unit itself had some damages to the walls which we noted. Pawn check in and sent a email to the property corporation but never received a response from them. When we tried to watch TV the remote control which was missing the battery cover did not work. We thought maybe it just needed new batteries. So I went to the little convenience store and purchased batteries. But again it still did not work. It probably needs to be replaced with one that works. The bed is a little squeaky however, I think that could be because of the fact that it's laying directly onto the concrete floor, so there's nothing to keep it from sliding around. That is not an issue or a complaint. Just a observation. It does seem as if it may be time for an upgrade to the mattress as it seems to lean in more towards the center. The sofa also does the same thing.

Stayed 3 nights in Mar 2024

2/10 Terrible

Crystal

19 Mar 2024

Disliked: Cleanliness, room comfort, communication

Don’t!!!!

Poor. We didn’t even stay. There were bugs, on the couch and bedroom pillows. Greasey fingerprints on the walls, damage to walls, outlets, furniture. No tv remote. No fans, no windows that opened. We didn’t stay. All the phone numbers posted didn’t work or connect with any human

Stayed 1 night in Mar 2024

6/10 Okay

Stacy

1 Mar 2024

Liked: Communication

Disliked: Cleanliness

The apartment was nice, but smells of cigarette smoke everywhere. All of our belongings now smell like smoke. The bathroom is not as clean as I would like.

Stayed 1 night in Feb 2024

10/10 Excellent

Lashonda

9 Feb 2024

Liked: Cleanliness, room comfort, communication

2 Day Vacation

It was relaxing. I got chance to just be by myself in a comfortable setting and just do me.

Stayed 2 nights in Feb 2024

2/10 Terrible

Cordarius

1 Feb 2024

Disliked: Room comfort, communication

Bad stay.

It was bad. I constantly emailed and called the numbers about my problems nobody never responded. I went to the office. I have videos in pictures. The stay wasn’t right I wasn’t able to watch tv at all it was no remote control. It was holes in the wall I was only given one face towel I had to buy detergent to re wash the towels just to take proper showers. The place wasn’t worth my money that I worked hard for I didn’t enjoy my stay at all

Stayed 2 nights in Jan 2024

2/10 Terrible

Gina

15 Jan 2024

Disliked: Cleanliness, room comfort, communication

This place sucked!

They wouldnt answer calls for anything we needed help with. There was no remote for the tv and we asked for one and they never brought it. We waited 3 days for toilet paper. Outlets didnt work. It was awful.

Stayed 5 nights in Jan 2024

2/10 Terrible

Perla

25 Oct 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

We arrive and there is no one in the lobby. They have a 300 dollar deposit to send you by mail the room number and the Door Code and that email arrived around 2 in the morning, bad service but to collect the deposit alone busy 2 seconds

Stayed 1 night in Oct 2023

10/10 Excellent

yuvini

14 Oct 2023

Great location. Hard to communicate with them.

Stayed 3 nights in Oct 2023

6/10 Okay

James

6 Oct 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

It was OK.

Stayed 3 nights in Oct 2023

2/10 Terrible

Jimmi

4 Oct 2023

Liked: Cleanliness

Disliked: Room comfort, communication

Terrible service and room

The hallways smelled of pot which permeated into the room. Mattress was old and squeaky. Upon checking out, I received notification that I’ll be refunded 220 of my 300 deposit. I have called and left emails with no response. The unit was left just the way I came in (pictures attached that were taken just before leaving). No damages were incurred, yet they are not returning my damage deposit in full. They advertise having a gym. It is not for use, nor do they provide the code to enter. It is for the residents in the adjoining building.

Stayed 4 nights in Sep 2023

6/10 Okay

James

20 Sept 2023

Liked: Cleanliness

Stayed here for a Local Convention

This placed served my purposes perfectly - There were a few things off: Only one parking space, only one access card, the smell of smoke, and the window view of a homeless park HOWEVER, I walked everywhere I needed for the week: Convention center, 7-11, etc. They had a nice pool and workout center. I couldn't beat the price either...

Stayed 3 nights in Sep 2023

2/10 Terrible

Jazmin

30 Aug 2023

Disliked: Cleanliness, property conditions & facilities, communication

I am writing to express my deep concern about my recent experience at your property and to request a refund for my reservation. My stay, unfortunately, was marked by a series of alarming incidents that compromised my safety and overall experience. Upon arriving at the property at 11:30pm, I quickly realized that it was an apartment building rather than a traditional hotel. The atmosphere outside was unsettling, with people hanging out and drinking, creating an uncomfortable environment. The valet parking, located at the back of the building, proved to be an additional challenge as the attendants hesitated to accept my car due to my lack of a room number. Despite numerous attempts to reach the contact number listed, I received no response, leaving me frustrated and concerned about the lack of communication. When my car was eventually accepted and I proceeded towards the main entrance of the building, I was confronted with an extremely distressing sight. A person was engaged in inappropriate behavior by the roadside, creating a deeply uncomfortable and unsafe situation. I felt extremely vulnerable, forced to walk faster while carrying all of my luggage. Upon entering the building, I searched extensively for any instructions or room number information, I had to make the decision to leave and find another place.

Stayed 2 nights in Aug 2023

6/10 Okay

Brent

6 Aug 2023

Liked: Cleanliness, communication

Lock box outside the property was broken. Didn’t know this until halfway through my stay. So anyone could have came in and taken my stuff and they wanted me to leave the key in the lockbox even if I was in the property. Found that very unnerving.

Stayed 3 nights in Jul 2023

2/10 Terrible

Jaida

13 Jun 2023

Disliked: Cleanliness, room comfort, communication

Wouldn’t recommend.

It absolutely reeks of cigarette smoke, and one of the guest are extremely allergic to cigarette smoke. The room is dirty. Things were broken and out of place. The lockbox was already unlocked when we arrived, so we felt unsafe. I’ve called SEVERAL times today, and I’ve been unable to reach anyone. We were in the area for work. We’ve got in contact with hotel.com and they can’t get in contact with the host either. We have to drive almost two hours back home because we have nowhere to stay. Hotels.com wouldn’t even move us to another room because they couldn’t get in contact with the host, and they wouldn’t move us to another hotel.

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

7 Jun 2023

Liked: Cleanliness, communication

Disliked: Room comfort

Clean but unwelcoming stay

The apartment had plenty of amenities (kitchen, washer and dryer) but felt a bit like sleeping in a warehouse or a jail, a fully concrete and austere setting, with nearly unsleepable mattresses, hard, could feel spring through them in both the main room, and especially the front room pull out bed.

Stayed 2 nights in Jun 2023

2/10 Terrible

Rebecca

23 May 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Check-in process is broken. Building looks vacant: no signage. Had to pay PayPal 300 deposit to enter building. Still awaiting refund almost two weeks later. Dirty linens from prior guests still in entryway of room. No toiletries. Filthy rooms. Tried calling property manager several times with no answer. Noxious rubber tire smell in room which was concerning for health issues. The day we checked out there was an environmental cleanup company working on the same floor as our room. Homeless person living under back stairwell. Overall one of the most horrible experiences we've had. Checked out after one night to switch hotels.

Stayed 2 nights in May 2023

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