Julles, it's wonderful to hear that you had another enjoyable stay at Sonesta Simply Suites Dallas Galleria. We're delighted that Monica and Paulina's exceptional customer service contributed to this. We eagerly await your return for yet another satisfying experience.

Len, we regret to hear about the problems you faced during your stay, especially regarding the upkeep of the facilities and the standard of cleanliness. Please know, your comfort and satisfaction are our top priorities, and we always strive to provide a refreshing and peaceful environment for our guests. Your feedback helps us understand the areas that need attention and we will address these concerns. We hope for an opportunity to offer a better stay experience in the future.

We appreciate the feedback, Shatoria.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

LeDouglas, it's regrettable to read your feedback concerning your stay. We take issues of unpleasant odors, maintenance, and pest control very seriously, and we're sorry to hear that these bothered you during your stay. It's disappointing to know that a missing bulb and cigarette butt were also among your concerns. We strive to ensure our accommodations provide a comfortable and welcoming environment for our guests. We're taking your review seriously and will address each point raised with our team members. We hope that in the future, you'll give us another chance to provide a better experience.

June, thank you for sharing your experience. We're glad you found value in your stay. We're continually striving to enhance guest satisfaction, and your feedback provides valuable insight in that regard. We hope to serve you again in the future.

Cindy, it's wonderful to hear that you enjoyed your stay at Sonesta Simply Suites Dallas Galleria. We strive to provide our guests with comfortable and pleasant experiences. We look forward to welcoming you back in the near future.

Homero, it's regrettable to learn that your stay did not meet your expectations. We appreciate your feedback and are committed to improving our services based on guests' insights. We hope you'll give us another chance to provide you with a better experience in the future.

Violet, it's terrific to hear you found the Sonesta Simply Suites Dallas Galleria ideal for your month-long stay. We're glad you were able to make the most of our well-equipped kitchen and spacious workspace. We appreciate your suggestions on upgrading some features, and it's areas like this where guest feedback is invaluable. We're also thrilled you enjoyed our prime location near the mall as well as the friendly community. We're eagerly looking forward to your next visit when you find yourself in Texas again.

Olatunbosun, considering your rating, it's clear your stay didn't meet your expectations. Please accept our apologies and know that guest satisfaction is our priority. We welcome you to share specific feedback so that we can address any issues directly. Your input is valuable in improving our guest experience.

Thank you for taking the time to leave a response on your stay with us. I am sorry to hear of the issues and can assure you we work diligently daily on the overall experience of our guests. It is our hope you will allow us another opportunity to show you we are better than your last experience.Sincerely,

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

Thank you for your review, I have taken your comments and used them to speak with the team to ensure this does not happen again. I appreciate you bringing it to my attention and can assure you it has been resolved. I hope you will allow us another opportunity to show you we are better than this past experience.

I am so sorry to hear about your experience while staying with us. We pride ourselves on giving our guests a clean safe environment and I see that was not the case with you. I will ensure my team stays diligent to prevent this from happening again. It is my hope that you will allow us another opportunity to show you we are better than this experience

I am happy to hear you had a great experience with Sonesta Simply Dallas Galleria and that we were able to prepare your room to your needs. We want to make sure all our guests are safe and comfortable during their stay. Thank you for taking the time to tell us about your stay and we look forward to welcoming you again.

We are thrilled to hear about your stay with us. Thank you for taking the time to review our property. Looking forward for your next visit! Sincerely,

I want to apologize for the experience you had while staying with us. I can understand how frustrating it was and I can assure you we are doing everything we can to give the best experience possible. Please give me a call at the hotel when you have a moment and I can look into the reservation further.

I want to sincerely apologize for the stay you had with us. That is not the impression we want any of our guests to have. I will personally investigate what happened with the room and why it was available to sell and ensure all issues are resolved. It is my hope that you will allow us another opportunity to show you we are better than this last experience

Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

I want to sincerely apologize for your experience. It is not common, and I can assure you I will get to the bottom of it. It is our hope you will allow us another opportunity to show you we are better than this experience.

Thank you for your recent feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. If you would like to discuss the issue further please contact management at the property, we would love to come to a conclusion.

Thank you for taking the time to give us your feedback! We rely on both positive and negative feedback to improve our overall Guest Experience! Thank you for identifying some areas of improvement, we definitely take them to heart and we will take action! Thank you, again, for your review!

I want to sincerely apologize for the stay you had with us. That is not the impression we want any of our guests to have. I will personally investigate what happened with the room and why it was available to sell and ensure all issues are resolved. It is my hope that you will allow us another opportunity to show you we are better than this last experience

Thank you, for taking the time to leave a review. Thank you for your visit. Our goal is to provide our guests with the best service possible. We hope you return in the future and allow us to exceed your expectations.

Hello,We are happy to see you enjoyed your stay. We look forward to having you again when you are back in the Dallas area. Happy Holiday

Thank you for your review. We wish you'd let us know how we could be ever better. I trust you enjoyed your stay. Thank you for taking the time!

I am happy to hear you had a great experience with Sonesta Simply Dallas Galleria and that we were able to prepare your room to your needs. We want to make sure all our guests are safe and comfortable during their stay. Thank you for taking the time to tell us about your stay and we look forward to welcoming you again.

Thank you so much for your kind words. Our staff works hard to make each guest feel welcomed. I'm thrilled that time and again we can make your stay a great one. I look forward to welcoming you back soon.

Thank you for taking the time to leave a response on your stay with us. I am sorry to hear of the issues and can assure you we work diligently daily on the overall experience of our guests. It is our hope you will allow us another opportunity to show you we are better than your last experience.Sincerely,

We are thrilled to hear about your stay with us as it gives us feedback on how we can better serve you! Thank you for taking the time to review our property. Looking forward for your next visit!Sincerely,

Thank you for the wonderful review! We are so pleased to hear that our staff service and room accommodations created a memorable experience for you! Thank you again for taking the time to give us feedback on your stay. We look forward to seeing you again when your travels bring you back to the area.

Thank you for your kind words and wonderful review! We are so happy to hear that you had an enjoyable stay with us. We hope to see you again when your travels bring you back to the area!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.

I am happy to hear you had a great experience with Sonesta Simply Dallas Galleria and that we were able to prepare your room to your needs. We want to make sure all our guests are safe and comfortable during their stay. Thank you for taking the time to tell us about your stay and we look forward to welcoming you again.

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. Looking forward to your next trip to the Dallas area!

I am glad to hear that you enjoyed your stay and thank you for telling us about your experience. Our staff works very hard to make sure each guest enjoys their stay and I will make sure to tell them of your comments. We hope to see you again soon!

Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

I am glad to hear that you enjoyed your stay and thank you for telling us about your experience. Our staff works very hard to make sure each guest enjoys their stay and I will make sure to tell them of your comments. We hope to see you again soon!

Thank you kindly for choosing the Sonesta Simply Dallas Galleria. We truly appreciate your business. We know you have many choices, so thank you for staying with us. Our staff is here to be of service, please visit us again!

Thank you for the wonderful review! We are so pleased to hear that our staff service and room accommodations created a memorable experience for you! Thank you again for taking the time to give us feedback on your stay. We look forward to seeing you again when your travels bring you back to the area.

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

I want to sincerely apologize for the stay you had with us. That is not the impression we want any of our guests to have. I will personally investigate what happened with the room and why it was available to sell and ensure all issues are resolved. It is my hope that you will allow us another opportunity to show you we are better than this last experience

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hello, Julie,Thank you for your review of your recent stay with us. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

Thank you for completing a review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Thank you for taking the time to review our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

Thank you for taking the time to give us your feedback! We rely on both positive and negative feedback to improve our overall Guest Experience! Thank you for identifying some areas of improvement, we definitely take them to heart and we will take action! Thank you, again, for your review!

Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

I am glad to hear that you enjoyed your stay and thank you for telling us about your experience. Our staff works very hard to make sure each guest enjoys their stay and I will make sure to tell them of your comments. We hope to see you again soon!