Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of SpringHill Suites by Marriott Dallas Central Expressway

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 350 reviews" "
Rating 8 - Good. 71 out of 350 reviews" "
Rating 6 - Okay. 23 out of 350 reviews" "
Rating 4 - Poor. 24 out of 350 reviews" "
Rating 2 - Terrible. 43 out of 350 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

XIAOXI

Disliked: Staff & service
Staff is rude. Vrey noisy from the traffic.
Stayed 4 nights in Apr 2024

10/10 Excellent

Demitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024

8/10 Good

Andrea

Travelled with partner
Liked: Staff & service
Staff was professional, courteous, and friendly. One elevator was not working. The other elevator was dirty.
Stayed 3 nights in May 2024

10/10 Excellent

Maxwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for attending graduation ceremonies at SMU.
Stayed 1 night in May 2024

10/10 Excellent

Marlana

Travelled with partner
Property is clean. Needs update and or painted. The inside is nicer than the outside.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, large rooms, friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Breakfast n all
Stayed 2 nights in Apr 2024

10/10 Excellent

Haijing, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Abhijith

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall okay
Stayed 1 night in Mar 2024

2/10 Terrible

CHRIS

Stayed 2 nights in Mar 2024

10/10 Excellent

Sinalaua

Liked: Cleanliness, staff & service, property conditions & facilities
Kind of old but clean and staff were nice & helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Maria

Business traveller
The carpet was dirty, smelt dirty. Neighbor was noisy. Didn't see security, would like to see a presence.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sinalaua

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & professional staff
Stayed 1 night in Mar 2024

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
The A/C did not keep the room a consistent temperature. It vacillated between too warm and too cold. We did not like having a glass door to the bathroom. It did not provide a feeling of privacy. It also was not hung properly.
Stayed 1 night in Mar 2024

4/10 Poor

Alex, Sarasota

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty! Hair in the shower. Dead cockroach in the bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Courtnee

Stayed 1 night in Feb 2024

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During our stay in this hotel my Toyota catalytic converters were stolen. This hotel needs more security and more police presence. The hotel has multiple access from the roads. I found out another guest had the same theft (catalytic converter) the day after. I do not recommend staying at this hotel. The hotel staff was cordial about it but they said that it is a known/recurring issue and nothing is being done to address the problem. To complicate things, I had my entire family with me and made it extremely difficult to get the vehicle fixed as it was undriveable and we were from out of state. I really hope the hotel makes changes so that guests like me don’t have the same bad experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel was very nice. I didn’t get to eat breakfast but it smelled wonderful. The bed was super comfortable. The shower pressure was weak. I enjoyed my stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Vonda

Stayed 1 night in Jan 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet seat keeps falling down when you’re taking a wizz.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Craig

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We checked into the room around 5pm. Upon entering the room, we were pleased at the size and layout. Upon further inspection, white stains were found on the couch in multiple spots and the box spring cover. Just felt a little icky so we asked the front desk if they had clean cushions or cushion covers. They provided a sheet to put over the couch. Overall, the room was comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice. Like the rollout bed. Frontdesk lady was kinda of condescending but I'll give her a pass. Maybe she's in the wrong business.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very helpful and kind. Room was very clean and they had a great breakfast. The location in perfect for travelers as it is easy access to the expressway.
Stayed 1 night in Jan 2024

8/10 Good

Thomas

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

AN-NINH ANDY

Stayed 1 night in Dec 2023

2/10 Terrible

Deon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk manager and crew super nice and helpful will be my new go to place
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Mikaela

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t have a room available for us when we arrived 2.5 hours after checkin time. Not a single individual delivered customer service at all, made us wait, ignored us, or moved us out of their way.
Stayed 1 night in Nov 2023

10/10 Excellent

Madeleine, Dallas

Stayed 1 night in Nov 2023

10/10 Excellent

J Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

T

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fairly comfortable bed and good breakfast. Property needs some upkeep (repainting outside, missing handle in the bathroom, missing blinds). Couch was really hard and the layout is pretty cramped for a "suite". It's fine if you just need some sleep but little bit run down IMO.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jhon

Stayed 3 nights in Oct 2023

10/10 Excellent

Shannon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the furnishings were up to daye
Stayed 1 night in Oct 2023

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful. I enjoyed all our brief conversations and their quick assistance.
Stayed 2 nights in Sep 2023

10/10 Excellent

Victor

Stayed 2 nights in Sep 2023

8/10 Good

Keith

It was a good location. Door did not open well. It took a few tries everytime going in. The hotel knew about it because they said was it fixed when I was waiting in line then they gave me that same room, Go figure.
Stayed 2 nights in Sep 2023

10/10 Excellent

Adreiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany the manager was great and friendly. The breakfast is also great, very well worth it. The room was nice and clean, no issues. Would definitely stay here again.
Stayed 3 nights in Sep 2023

4/10 Poor

James

Room was not cleaned, towels not resupplied.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Room was clean, hotel was pretty clean for the most part. Hotel is dated, so there is room for improvement. Breakfast was better than average. Door to bathroom doesn’t close, but I was solo therefore not an issue for me, but would be otherwise. Staff was friendly.
Stayed 3 nights in Aug 2023

10/10 Excellent

Roy

Stayed 2 nights in Aug 2023