Dear Lysa,We are truly delighted to hear that you had such a fantastic experience during your stay with us, as evidenced by your glowing five-star review! It's our utmost priority to ensure that every guest feels welcome and enjoys their time with us to the fullest. Your satisfaction is a testament to our dedication to providing exceptional service and creating memorable moments. We appreciate your kind words and look forward to welcoming you back for another outstanding stay in the near future. Thank you for choosing us for your accommodation needs!

Dear Ursula,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconveniences you experienced during check-in and with the cleanliness of your room.It's disheartening to hear about the issues you encountered with the dishwasher and the cleanliness of the initial room you were assigned. This falls far below the standard of service we aim to provide to our guests, and we understand the frustration it must have caused.Please know that we take your comments seriously, and we will address these issues with our housekeeping and maintenance teams to ensure that such incidents do not recur in the future. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short on this occasion.We're glad to hear that you found the location convenient and that there were good food options nearby. We hope that despite the initial setbacks, you were able to enjoy your time exploring the area.Once again, please accept our sincerest apologies for the lapses in service you experienced. We truly value your feedback, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Thanks

Dear Brandon, Thank you immensely for your glowing review! We're thrilled to hear that your stay exceeded expectations and that you enjoyed every aspect of your time with us. It was our pleasure to ensure you had a wonderful experience, and we can't wait to welcome you back for another exceptional stay.Warm regards,Patel

Dear Mahshid,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent experience did not meet your expectations. Please know that your comments are invaluable to us as we continuously strive to improve and enhance our services. We would greatly appreciate the opportunity to discuss your concerns further and address any issues you encountered during your stay. Your satisfaction is of the utmost importance to us, and we hope to have the chance to regain your trust in the future.Thanks

Dear Carol,Thank you for the fabulous feedback! We're thrilled that you enjoyed our excellent staff and the very nice room at Staybridge Suites Plano - The Colony. Your satisfaction is our priority, and we look forward to hosting you again soon.Thanks.

Dear Scott, What an absolute delight to receive your perfect 10 out of 10 review! Your kind words have made our day at Staybridge Suites Plano - The Colony. We can't wait to have the pleasure of hosting you again for another fantastic experience. Thanks.

Dear Eleanor, Thank you so much for your kind words! We're delighted to hear that you found our accommodations exceptionally clean and comfortable. It's wonderful to know that the room had everything you needed for a comfortable stay. We appreciate your positive feedback on our nice and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.Thanks,

Dear Ginger, Thank you for the stellar 10 out of 10 rating! We're over the moon that your stay at Staybridge Suites Plano - The Colony was exceptional. Your feedback inspires our team to continue delivering top-notch service. Looking forward to your next visit! Thanks.

Dear Kizzy,Thank you for taking the time to share your feedback with us. We truly value the input of our guests, and we're disappointed to hear that your experience did not meet your expectations.We sincerely apologize for any lapses in customer service and hospitality you encountered during your stay. Your concerns about the cleanliness of the room and missing items are noted, and we assure you that we will address these issues with our housekeeping team to ensure such oversights do not happen in the future.It's disheartening to hear that your teenagers had unexpected encounters with our staff. We take this matter seriously and will investigate further to understand what happened and take appropriate measures to prevent similar situations in the future.We appreciate your positive comments about the woman at the front desk who explained the rewards program to your husband. We will commend her for her excellent service and use this as an opportunity to reinforce the importance of providing exceptional service to all our guests.Regarding the underwhelming breakfast and cocktail hour, we understand the importance of these amenities, and your feedback will be reviewed with our staff to improve the offerings.Your well wishes are genuinely appreciated, and we assure you that we are committed to making the necessary improvements to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and hospitality that you deserve.Thank you once again for bringing these matters to our attention.Warm regards,Leo Paz GuerraAssistant Manager

Dear Paola,Thank you for taking the time to provide your feedback. We appreciate your positive comments about our great location and helpful staff. However, we sincerely apologize for the cleanliness issues you encountered in your room. This is certainly not the standard we strive to uphold.Please be assured that we take your concerns seriously, and we will address the issues with our housekeeping team to ensure improvements are made. Your feedback is invaluable in helping us maintain the high standards we aim for.We would love the opportunity to make it right for you. If you could provide more details about your stay, such as the date and room number, it would assist us in addressing the specific issues you mentioned. We truly value your input and hope to have the chance to welcome you back for a much-improved experience in the future. Thank you for bringing this to our attention.Warm Regards,Leo Paz GuerraAssistant Manager

Dear Bryan,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us.Our commitment is to provide the best possible experience for our guests, and your feedback helps us achieve that. We hope to have the opportunity to welcome you back in the future.Thank you once again for choosing us, and we look forward to serving you even better in the future.Warm regards,Leo Paz GuerraAssistant Manager

Dear Rodney,I want to start by thanking you for your honest feedback and for choosing Staybridge Suites Plano-The Colony for your recent stay. I'm deeply sorry to hear about the disappointments you encountered during your visit, especially on such a special occasion. Please accept our sincere apologies for falling short of your expectations.Your detailed comments are invaluable to us, and we take them very seriously. We are committed to providing high-quality accommodations and excellent service to our guests, and it's clear that we have work to do to meet those standards.We have already begun addressing the issues you raised, including room maintenance, kitchen amenities, and overall guest experience. Your feedback will guide us as we make necessary improvements. We want to assure you that this is not indicative of our usual standards.We truly appreciate your loyalty as a Staybridge client, and we hope you will consider giving us another chance in the future. It's our goal to redeem your trust and provide you with the exceptional experience you deserve.If you plan to return, please contact us directly, and we will ensure your next stay meets and exceeds your expectations.Once again, I apologize for not meeting your expectations this time, and we thank you for your patience and understanding.Warm Regards,Leo Paz GuerraAssistant Manager

Dear Rocio,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay and that our accommodations were comfortable and spacious for your whole family. It's great to know that you enjoyed our breakfast offerings, especially the healthy options.We appreciate your positive comments, and it was a pleasure to host you and your family. We look forward to welcoming you back in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Leo Paz GuerraAssistant Manager

Dear Cynthia,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a fantastic stay at Staybridge and that your first-time experience with us exceeded your expectations.It's wonderful to know that you found our staff to be friendly and accommodating. We take pride in providing top-notch service to all our guests. We are also pleased to hear that your room met your expectations and was equipped with everything you needed. Cleanliness is a top priority for us, and we're thrilled to know that you found your room to be clean and comfortable.We couldn't agree more about our convenient location, and we're glad you had the opportunity to explore the nearby attractions and dining options. It's always a bonus when our guests can easily access all the exciting activities our area has to offer.Your recommendation means the world to us, and we genuinely appreciate your kind words. We look forward to welcoming you back to Staybridge in the future. If you ever need anything or have any special requests, please don't hesitate to reach out.Thank you again for choosing Staybridge, and we hope to have the pleasure of hosting you again soon!Warm regards,Leo Paz GuerraAssistant Manager

Dear Guadalupe,Thank you so much for taking the time to leave us a perfect review! We greatly appreciate your positive feedback.We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to provide the best possible service and amenities, and it's always rewarding to know that our efforts have made your stay enjoyable.If there's anything specific you loved about your stay or if you have any suggestions on how we can make it even better in the future, please don't hesitate to share. Your input is valuable to us as we continuously strive to exceed our guests' expectations.We hope to have the pleasure of hosting you again in the near future. If you ever plan another visit, please feel free to reach out to us directly, and we'll be delighted to assist you with your reservation.Once again, thank you for your kind words and for choosing us as your accommodation. We look forward to serving you again soon!Warm regards,Leo Paz GuerraAssistant Manager

Dear Darlene,Thank you for sharing your recent experience with us. We appreciate your feedback and are glad to hear that overall you had a good trip. However, we do apologize for the inconvenience caused by noisy neighbors during your stay.We understand how disruptive it can be when other guests are being loud, and we're grateful that your husband reached out to our desk manager. Our team is always here to ensure that our guests have a comfortable and peaceful stay, and we're pleased to hear that the situation was resolved promptly after your husband's conversation with our manager.Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to take steps to minimize such disturbances in the future.We hope that this isolated incident won't deter you from choosing our hotel for your future trips. If there's anything else we can do to enhance your stay next time, please do not hesitate to let us know. We look forward to welcoming you back and providing you with an even better experience.Thank you for your understanding and for being our valued guest.Best regards,Leo Paz GuerraAssistant Manager

Dear Loretta,Thank you for taking the time to leave a review and for choosing to stay with us. We truly value your feedback, and we're delighted to hear that you had an overall positive experience during your stay.We appreciate your 4-star rating and are pleased to know that you enjoyed your time with us. However, we also noticed that there might have been aspects of your stay that didn't meet your expectations. Your feedback is important to us, and we'd like to understand better how we can improve.If you're willing to share more details about what could have made your experience a 5-star one, we would be grateful for any specific insights you can provide. This will help us enhance our services and ensure that future guests have an even better stay.Once again, thank you for choosing our Staybridge Suites Plano - The Colony and for taking the time to review your stay. We hope to have the opportunity to host you again in the future and provide you with an exceptional 5-star experience.Warm regards,Leo Paz GuerraAssistant Manager

Dear Danny,Thank you so much for taking the time to leave such a fantastic review of your recent stay at our hotel. We are thrilled to hear that you had a great experience!We are delighted that you found your room clean, inviting, and comfortable, especially during the scorching Texas heat. It's wonderful to know that our AC system kept you cool and comfortable throughout your stay. Our breakfast team will also be pleased to hear that you enjoyed the selection and the Texas-shaped waffle maker!Your kind words mean a lot to us, and we're honored that you would choose to stay with us again. We can't wait to welcome you back for another exceptional stay.If there is anything specific you would like for your next visit, please don't hesitate to let us know. We are always here to make your stay as enjoyable as possible.Thank you again for your positive review, and we look forward to seeing you on your next trip to [Location].Warm regards,Leo Paz GuerraAssistant Manager

Dear Darlene,Thank you for taking the time to share your recent experience with us. We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered during your visit.We take guest feedback very seriously, and your comments have been shared with our housekeeping and front desk teams to ensure that such incidents are not repeated in the future. We understand that the condition of the bathroom mirror, missing towels, and the cleanliness of the room were disappointing and unacceptable. These oversights do not align with the high standards we strive to maintain.Regarding the issue with your room key and the response from our manager, we are deeply sorry for the inconvenience you experienced. Rest assured, we will address this with our team to improve our service.We genuinely value your feedback, as it helps us identify areas for improvement. We appreciate your patience and understanding and hope that you will give us another opportunity to provide you with a better experience in the future.If you plan to return, please feel free to reach out to us directly, and we will make every effort to ensure a more comfortable stay.Thank you once again for bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve.Warm regards,Leo Paz GuerraAssistant Manager

Dear Regina,Thank you so much for your wonderful review! We're thrilled to hear that you loved both the area and our hotel.It's fantastic to know that you enjoyed the location of our hotel. We take pride in choosing convenient and attractive areas for our properties to ensure that our guests have a memorable and enjoyable experience exploring the surroundings.We're also delighted that you had a great time during your stay with us. Our team works hard to provide exceptional service and create a comfortable and welcoming atmosphere for all our guests.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. If your travels bring you back to this area, we would be more than happy to welcome you again and make your next stay even more memorable.Once again, thank you for choosing our hotel. We wish you all the best in your future travels!Warm regards,

Dear Christie,Thank you so much for your glowing review! We're delighted to hear that your stay with us was a wonderful experience and that you loved every bit of it.We strive to create a haven where our guests can treat themselves and escape from the ordinary. It warms our hearts to know that we could provide you with a memorable and enjoyable stay, making it just the right place for you to be.Your kind words are a true motivation for our team to continue delivering exceptional service and maintaining the highest standards for our guests' satisfaction.We're grateful for the opportunity to have hosted you, and we look forward to welcoming you back whenever you're in need of another rejuvenating getaway or whenever your plans bring you back to our area.Once again, thank you for choosing our hotel and for sharing your positive experience. We wish you all the best and hope to see you again soon!Warm regards,

Dear Christie:Thank you for your lovely review! We're thrilled to hear that you had a fantastic stay, enjoying our clean, quiet, and well-equipped suites. Maintaining a peaceful environment is a priority for us, and we're delighted that you found everything you needed. Our team takes pride in providing exceptional service, and we're pleased you found our front desk and housekeeping responsive. Creating a relaxing atmosphere is our goal, and we're thrilled to have met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful getaway soon!

Dear Robert,Thank you for sharing your feedback about your recent stay with us. We appreciate your valuable input, and we're sorry to hear that your experience did not meet your expectations.We apologize for the inconvenience you faced with the missing amenities in your room. It is our standard to provide coffee makers, coffee filters, hair dryers, and other essential items in all our rooms. We're sorry that they were not initially available, but we're glad to hear that our front desk team was able to deliver them to you later.We also apologize for the issues you encountered with the clock radio and microwave. Our maintenance team will be notified to ensure these are promptly fixed so that future guests do not experience the same problems.Regarding the silverware and phone in the room, we understand how important these amenities are for our guests' comfort and convenience. We will review our inventory and make sure all rooms are properly equipped.Additionally, we regret the disturbance caused by the neighboring dog. While we do allow pets in certain areas, we also strive to maintain a peaceful environment for all our guests. We will address this matter with our staff to ensure that our guests' restful stay is not compromised.Your feedback is highly valuable to us as it helps us identify areas where we can improve our services and amenities. We truly apologize for any inconvenience caused, and we hope you'll give us another opportunity to provide you with a more enjoyable and restful stay in the future.If you plan to return to the area, please don't hesitate to reach out to us directly, and we'll be more than happy to assist in making your next stay comfortable and trouble-free.Thank you again for choosing our hotel, and we hope to have the chance to welcome you back soon.Warm regards,

I am so sorry to see that you didnt enjoy your stay at Staybridge The Colony. If there is anything that I can do please reach out to me at the property

Thank you and we hope you come and see us soon

Emma, We are happy you enjoyed your recent stay at Staybridge Suites Plano-The Colony! We hope to see you again soon.

Briana, Thank you for your review. We are happy you had a great stay with us at Staybridge Suites Plano-The Colony. See you soon!

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.

Glad you liked it! We are thrilled to see that you had a positive experience at our hotel and would like to thank you for the feedback and for choosing to stay with us. We cannot wait to welcome you again in the future.