Dear Payton, On behalf of all of our associates, thank you for the thoughtful review. We are pleased to know how much you enjoyed your stay. All of us at The Westin Dallas Downtown look forward to having you visit with us again. Be Well, Onya McCall, Executive Assistant

Dear Nicole, Thank you for the generous rating of our hotel, The Westin Dallas Downtown. Our dynamic location in the heart of downtown and our array of thoughtful amenities provide our guests with an enriching combination for their Dallas visit. We hope you will come back to see us soon.Be Well,Matt Tronsdal,General Manager

Dear RaShon, We're happy that you're happy, thank you for taking the time to share your experience with us. We are so grateful for customers like you and your feedback has been shared with Alexis and team members. We look forward to welcoming you back in the future. Be Well Onya McCall

Dear Ashley, thank you for your good rating. We appreciate the time you took to share your positive feedback and good vibes We look forward to welcoming you back in the future. I wish you all the best with your future travels. Be Well! Onya McCall - Executive Assistant

Dear Pareshkumar, On behalf of all of our associates, thank you for the perfect rating. We are pleased to know how much you enjoyed your time with us. All of us at The Westin Dallas Downtown look forward to having you visit with us again.Be Well,Matt Tronsdal,General Manager

Dear Johana, thank you for your good rating. We really appreciate you taking the time to share your positive good vibes. We look forward to welcoming you back in the future. I wish you all the best with your future travels. Be Well! Onya McCall - Executive Assistant

Dear Kevin, Thank you for choosing The Westin Dallas Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,Matt Tronsdal,General Manager

Dear Josh, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear Enrique, thank you for choosing to stay with us and for taking the time to write a review regarding your recent stay. We apologize that we did not meet all of your expectations. This information has been shared with the appropriate departments. We are continually striving to improve our guest experience and are grateful for the feedback that helps us with these goals. We hope you will consider our hotel on your next visit to the area. We wish you all the best with your future travels. Be Well

Dear Christophe, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We apologize that we did not meet your expectation and hope you will give us a chance to redeem ourselves the next time you are in the area. If you would like to discuss your stay, please call the hotel directly and ask for Calvin Olson. We wish you all the best with your future travels. Be Well Onya McCall, Executive Assistant

Dear Zac, Thank you for choosing The Westin Dallas Downtown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well,Matt TronsdalGeneral Manager

Dear Michael, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear Nathaniel, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear Henry, On behalf of all of our associates, thank you for the thoughtful review. We are pleased to know how much you enjoyed your stay. All of us at The Westin Dallas Downtown look forward to having you visit with us again.Be Well,Matt TronsdalGeneral Manager

Dear Elizabeth, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Westin Dallas Downtown, and we look forward to welcoming you back soon.Be Well,Matt Tronsdal,General Manager

Dear Henry, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear James, Thank you for being our guest at The Westin Dallas Downtown, and for sharing your excellent review. We are thrilled to know you had a great stay, and that you especially loved our thoughtfully crafted accommodations, intuitive associates, and dynamic location. It was our pleasure hosting you, and we look forward to welcoming you back for another enriching experience. Happy Holidays and Happy New Year!Be Well,Matt TronsdalGeneral Manager

Dear Kirk, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear Christopher, Thank you for choosing The Westin Dallas Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,Matt Tronsdal,General Manager

Dear Timothy, Thank you for choosing The Westin Dallas Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,Matt Tronsdal,General Manager

Dear Chris, thank you for your good rating. We really appreciate you taking the time to share your feedback. We have taken your comments and shared with the appropriate department to ensure this is not repeated. We are grateful for customers like you. We hope to see you again! Be Well! Onya McCall - Executive Assistant

Dear Maura, thank you for your good rating. We really appreciate you taking the time to share your positive good vibes. We look forward to welcoming you back in the future. I wish you all the best with your future travels. Be Well! Onya McCall - Executive Assistant

Dear Jason, Thank you for choosing our hotel and for your comments. We sincerely apologize for the issues you encountered with your assigned room during your stay. We strive to provide attentive and thoughtful hospitality combined with rejuvenating accommodations and amenities all at a competitive price; therefore, we are disappointed that we did not meet your expectations. We have addressed your comments with the appropriate teams to ensure smooth functioning and to be proactive going forward. We understand your frustration and appreciate your patience. On a positive note, we are glad that our knowledgeable and attentive associates at the valet served you at their best. We appreciate your valuable input and hope to have another opportunity to exceed your expectations on your next visit to Dallas.Be Well, Matt Tronsdal General Manager

Dear Cindy, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We apologize that we did not meet your expectation and hope you will give us a chance to redeem ourselves the next time you are in the area. If you would like to discuss your stay, please call the hotel directly and ask for Calvin Olson. We wish you all the best with your future travels. Be Well Onya McCall, Executive Assistant

Dear Todd, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Be Well,Matt TronsdalGeneral Manager

Dear Kenneth, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Onya McCall, Executive Assistant

Dear Andrell, we appreciate the time you took to share your positive feedback and good vibes. We are pleased to know that our staff was attentive. We are so grateful for customers like you and your feedback has been shared with team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear June, we appreciate the time you took to share your positive feedback and good vibes. We are pleased to know that our staff was attentive. We are so grateful for customers like you and your feedback has been shared with team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Martinez, we appreciate the time you took to share your positive feedback and good vibes. We are pleased to know that our staff was attentive. We are so grateful for customers like you and your feedback has been shared with team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Hi Antonio, thank you for evaluating your stay. We regret not exceeding your expectations. Have you spoken with anyone directly on property. If not, please call the hotel directly and ask for Ehab our Restaurant Manager who can assist you with getting an itemized copy of your breakfast bill. I am so sorry for any inconvvenience this may have caused you.

Dear Amisadai, Thank you for choosing our hotel for your stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well,Matt TronsdalGeneral Manager

Dear Victor, We are thrilled you had an excellent stay at The Westin Dallas Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Be Well,Matt TronsdalGeneral Manager

Dear Ruben, thank you for your good rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future.

Dear Robbin, we appreciate the time you took to share your positive feedback and good vibes. We are pleased that you enjoyed our lobby bar, pool and that our staff was attentive, especially Ian. We are so grateful for customers like you and your feedback has been shared with Ian and team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Yesenia, thank you for evaluating your stay. Your rating indicates that we have room for improvement. We regret not exceeding your expectations and if you would like to discuss further, please call the hotel directly and ask for Calvin Olson.

Dear Anna, thank so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the elements you've mentioned in your review to heart and this information has been shared with the appropriate departments. I apologize that we did not meet all of your expectations but we hope you will visit us again in the future. Wishing you all the best with your future travels. Be Well, Onya McCall, Executive Assistant

Dear Tony, we appreciate the time you took to share your positive feedback and good vibes. We are pleased that you enjoyed our accommodations and that our staff was attentive. We are so grateful for customers like you and your feedback has been shared with team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Bobby, thank you for choosing The Westin Dallas Downtown during your visit to our vibrant city. We are in the heart of downtown Dallas and we appreciate you sharing how much you enjoyed our great location. We have shared your feedback with team members, and we look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Cassidy, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future.

Dear Cesar, it was a pleasure serving you. We really appreciate you taking the time to share your positive feedback and good vibes. We were pleased to hear about how much you enjoyed your stay and how Rachel's attention to detail made you happy. We have shared your KUDOS to her and team members. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Kateria, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future. Be Well, Onya McCall, Executive Assistant

Dear Melissa, We're happy that you're happy, thank you for taking the time to share your experience with us. We strive to go above and beyond to ensure our guests have a memorable experience, so we are pleased to receive your feedback that our associates were warm and accommodating. We look forward to welcoming you back in the future. Be WellOnya McCall, Executive Assistant

Dear John W, Thank you for sharing feedback regarding your recent stay. While you liked our convenient location, we sincerely apologize level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We have also taken note of your additional concerns that impacted your visit. We will address your comments appropriately and are grateful for your patience. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality.Be Well,Matt TronsdalGeneral Manager

Dear Maureen, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future.

Dear Dave,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.Nikita Shimon Assistant Rooms Operations Manager THE WESTIN DALLAS DOWNTOWN1201 Main StreetDallas, TX 75202Valet Entrance on Elm Street

Dear Gordon,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.Nikita Shimon Assistant Rooms Operations Manager THE WESTIN DALLAS DOWNTOWN1201 Main StreetDallas, TX 75202Valet Entrance on Elm Street

Dear Napoleon, It was our pleasure welcoming you to The Westin Dallas Downtown. As you discovered, our spacious guestrooms are meant to relax and rejuvenate you, all while our associates seamlessly take care of all the details. We will share your thoughtful remarks with everyone, and we look forward to hosting you again soon. Be Well,Matt Tronsdal,General Manager

Dear Christopher, Thank you for choosing The Westin Dallas Downtown and sharing your review. We are glad you had a pleasant stay overall, but we regret the concern you had with your guestroom door. Thank you again for sharing your experience and providing us with helpful information to enhance our future services further. We look forward to seeing you on your next visit to the area.Be Well,Matt TronsdalGeneral Manager

Dear Marianne, we appreciate the time you took to share your positive feedback and good vibes. We are pleased that you enjoyed our great location and attentive staff. We have shared your feedback with team members, and we look forward to welcoming you back in the future.

Dear Brittany, thank you for your fabulous rating. We really appreciate you taking the time to share your positive feedback and good vibes. We look forward to welcoming you back in the future.