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Sumitel Hotel 500 meters from Mall Road

3.5 star property
Hotel in Darjeeling with full-service spa and 24-hour front desk

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Photo gallery for Sumitel Hotel 500 meters from Mall Road

Exterior
Breakfast buffet
Premium Room
Premium Quadruple Room, Mountain View | Living area
Reception

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, Mountain View

Premium Room, Mountain View

Premium Room, Mountain View

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, City View

Premium Room, City View

Premium Room, City View

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hairdryer
  • 33 sq m
  • Sleeps 5
  • 2 King Beds
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About the area

Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101

What's nearby

  • Chowrasta - 5 min walk - 0.5 km
  • Darjeeling Himalayan Railway - 5 min walk - 0.5 km
  • Tibetan Buddhist Monastery - 13 min walk - 1.1 km
  • Raj Bhavan - 2 min drive - 1.4 km
  • Tiger Hill - 12 min drive - 8.9 km

Getting around

  • Darjeeling Station - 6 min walk

Restaurants

  • ‪Katmandu Kitchen - ‬2 min walk
  • ‪Golden Tips - ‬2 min walk
  • ‪The Park Restaurant - ‬1 min walk
  • ‪Washington - ‬2 min walk
  • ‪Penang's Restaurant - ‬1 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

Property highlights
Take advantage of a shopping centre on-site, a hair salon and a bar at Sumitel Hotel 500 meters from Mall Road. Treat yourself to aromatherapy or a Swedish massage at the on-site spa. Be sure to enjoy a meal at Blue Charcoal, the on-site family restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, concierge services and luggage storage
  • A lift, a gift shop and massage treatment rooms
  • ATM/banking services, a TV in reception and a porter/bellboy
Room features
All guest rooms at Sumitel Hotel 500 meters from Mall Road include thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch LED TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, Hindi

Similar properties

Exterior

Sumi Queen's Yard Rink Mall Darjeeling

  • Spa
  • Free WiFi
  • Restaurant
  • Laundry
8.0 out of 10, Very good, 1 review
Sumi Queen's Yard Rink Mall Darjeeling

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping centre
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (137 centimetre wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and PhonePe
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Frequently asked questions

Is Sumitel Hotel 500 meters from Mall Road pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sumitel Hotel 500 meters from Mall Road?

Sumitel Hotel 500 meters from Mall Road doesn't offer parking.

What time is check-in at Sumitel Hotel 500 meters from Mall Road?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sumitel Hotel 500 meters from Mall Road?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Sumitel Hotel 500 meters from Mall Road located?

Situated in Darjeeling, this spa hotel is within a 10-minute walk of Darjeeling Himalayan Railway, Botanical Gardens, and Aloobari Gompa Monastery. Tibetan Buddhist Monastery and Raj Bhavan are also within 1 mile (2 km). Darjeeling Station is 6 minutes by foot.

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Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

6/10 Okay

Pritam

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

10/10 Excellent

Shipra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

2/10 Terrible

Hitesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mandy

Stayed 1 night in Dec 2022

8/10 Good

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021