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Reviews of Frontier Darwin Hotel

3.5 out of 5
Frontier Darwin Hotel
3 Buffalo Court, Darwin, NT

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 416 reviews" "
Rating 8 - Good. 179 out of 416 reviews" "
Rating 6 - Okay. 91 out of 416 reviews" "
Rating 4 - Poor. 37 out of 416 reviews" "
Rating 2 - Terrible. 28 out of 416 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Callum

Stayed 1 night in Mar 2024
Response from Rish on 15 Apr 2024
Thank you, Callum, for sharing your feedback with us. We appreciate your honesty and taking the time to review your recent stay at Frontier Hotel.We're sorry to hear that your experience fell short of your expectations and that we did not fully meet your needs during your time with us. We take all feedback seriously and use it as an opportunity to improve our services and facilities for our guests.If there are any specific areas where you feel we could have done better or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we would welcome the opportunity to make things right.We hope that despite the shortcomings you experienced, you were still able to enjoy aspects of your stay with us. Thank you for choosing Frontier Hotel, and we hope to have the opportunity to better serve you in the future.

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tavia

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying here, staff are friendly, rooms are super comfy:)
Stayed 1 night in Nov 2023

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Car park large pot hole. I fell in and twisted ankle.Staff not friendly
Stayed 2 nights in Nov 2023

2/10 Terrible

Yaman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Adi

Travelled with family
Liked: Staff & service, amenities
A well appointed room for the price. Good pool and easy to access. Unfortunately the air conditioner both dripped and spat out a lot of ice when it was being run. We had to put a towel down to collect it but it was soaking, and black and wasn't removed during towel replacement. This property was easy to find and had a restaurant attached. We found out that you got a discount at the restaurant after our meal. It would be good to be asked if you were staying at the venue.
Stayed 2 nights in Sep 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
Good value for the money .A bit tired in places . A reasonably short walk into town . Quiet . I would consider staying here again in the future .
Stayed 2 nights in Sep 2023
Response from Frontier Hotel Darwin on 21 Oct 2023
Thank you so much for your feedback we look forward to see you again in our premises.

2/10 Terrible

Sirui

Disliked: Cleanliness, staff & service, property conditions & facilities
So dirty inside the room, never come again.
Stayed 1 night in Sep 2023

8/10 Good

MS SRI

Stayed 1 night in Sep 2023

8/10 Good

Sabastian

Stayed 2 nights in Aug 2023

6/10 Okay

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very noisy, bit far from CBD unless you have a vehicle.
Stayed 6 nights in Aug 2023

8/10 Good

lynnette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As unable yo purchase breakfast it would be nice to have some crockery and utensils in the room. 🙂
Stayed 7 nights in Aug 2023

2/10 Terrible

Brian

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bar manager is appalling, rude, horrible, toxic, venomous Person reception were complete opposite rooms are dated. Only good for fifo workers. Couldn’t eat there had to walk to town which was very inconvenient. The lowest in Darwin city .
Stayed 8 nights in Aug 2023

6/10 Okay

Jeffna

Travelled with partner
Disliked: Property conditions & facilities
The rooms are clean however they don’t have microwaves or a landline to dial reception The pool is lovely not the gardens around the pool. They are unkept and very very dirty Theirs no garden attention I want to know why? Why don’t they maintain the basics of garden pool area Their were branches all over the ground, weeds and it looks like nothing had been done for years I wouldn’t stay here on those principles
Stayed 2 nights in May 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service
Average
Good hotel for sleeping, room was clean. A little bit of a walk to downtown but doable. Some cosmetic damage to toilet/shower but still functioning. Can easily hear noise in halls. A bit wary of the lock on the door, you can't lock the knob and all you have is a flimsy deadbolt. Definitely would not feel safe with that if I was traveling alone.
Stayed 3 nights in May 2023

10/10 Excellent

Brian

Stayed 1 night in May 2023

8/10 Good

Albert

Stayed 1 night in May 2023

4/10 Poor

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Good for short stay
Old hotel, ok for a 1 or 2 night stay. Good value for the price.
Stayed 1 night in Apr 2023

10/10 Excellent

Janis e

Stayed 1 night in Apr 2023

8/10 Good

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2023

10/10 Excellent

Tavia

Stayed 1 night in Apr 2023

10/10 Excellent

Tavia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist allowed me to check in at 10.30 am, which was great!! I often stay here, staff are always friendly, rooms clean & beds are super comfy :)
Stayed 1 night in Mar 2023

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
I stayed for 12 nights and great pool bar and food was nice too
Stayed 10 nights in Mar 2023

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife have stayed at the hotel a few times before and will continue to do so in the future. Booking in is easy, staff are friendly, good spacious rooms, good parking and great location 😁 We are regular visitors to Darwin so will be staying there again 👍 Arnold Katherine NT
Stayed 2 nights in Jan 2023
Response from Guri on 26 Jan 2023
Thank you for taking time to share your review. We are glad that you enjoyed our location and you for your feedback. We hope to welcome you back to our hotel again.kind regards,Frontier hotel team,

8/10 Good

Abayomi

Stayed 2 nights in Dec 2022

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service
Situated in a quieter area. parking was a concern but ended up safe. Price was economical for a quick trip and not needing nightlife. Easy access to drive all over Darwin. Close to Botanical Gardens for walks.
Stayed 1 night in Dec 2022
Response from Rish on 9 Feb 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

6/10 Okay

Tara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff member was friendly but room air conditioner wasn’t cold and bathroom had a leaking tap. I reported to the receptionist desk upon check out. Place is run down but room was a good size. I canceled my booking for the following week.

4/10 Poor

Albert

Disliked: Cleanliness, property conditions & facilities, room comfort
Getting old
Had issues with condition of room. Had toilet seat rocking around every time you sat on it, loose mounting. Reported to reception. Having shower and cold water tap came completely off its spindle, reported to reception but had been reported previous week when partner stayed in same room. Condition of tiles around shower breaking up, chipped. Couldn’t get in on late back into hotel at front door, security code wouldn’t work at all, both of us tried but ended up ringing reception to come open, seemed like we woke them up from a huge sleep.
Stayed 1 night in Nov 2022

6/10 Okay

Albert

Stayed 1 night in Nov 2022
Response from Frontier hotel on 16 Nov 2022
Hi Albert, Thanks for leaving us a review from your recent stay. We look forward to welcoming you back in the near future. Kind regards

8/10 Good

clare

Liked: Cleanliness, staff & service, room comfort
I always like staying here. It was an overnight stay just to recover from 19hr flight - hotel is cheap and comfortable and good for just sleeping.
Stayed 1 night in Nov 2022
Response from Frontier hotel on 14 Nov 2022
Hi Clare, Thanks for providing us with some positive feedback from your recent stay. We look forward to welcoming you back soon !

8/10 Good

Meng Hua

Stayed 1 night in Oct 2022
Response from Frontier hotel on 11 Oct 2022
Hi Meng, Thanks for the great review from your recent stay, hope to see you again soon ! Kind regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Easy checkin. Great location
Stayed 1 night in Oct 2022
Response from Frontier hotel on 10 Oct 2022
Hi Linda, Thanks for the great review, we hope to see you again soon! Kind regards,

8/10 Good

Joanne

Stayed 2 nights in Sep 2022

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
Matenance of room having broken fitting in bath needs attention Overall average and too expensive for the standard
Stayed 3 nights in Sep 2022
Response from Frontier hotel on 8 Oct 2022
Hi Ian, Thanks for providing us with some valuable feedback from you stay. I will be sure to pass your comments onto the relevant departments. Kind regards

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was poor it was too slow
Stayed 3 nights in Sep 2022
Response from Frontier hotel on 8 Oct 2022
Hi Bradley, Thanks for the feedback from your recent stay. I will be sure to pass your comments on to the relevant departments. kind regards

10/10 Excellent

Felicity

Stayed 12 nights in Sep 2022

8/10 Good

Arnold

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Definitely will stay there again, great location close to shops ant eateries
Stayed 2 nights in Sep 2022
Response from Frontier hotel on 28 Sept 2022
Hi Arnold, Thanks for the great feedback! We hope to see you again soon.

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor access to the pool and hotel/eating areas.
Stayed 1 night in Sep 2022
Response from Frontier hotel on 25 Sept 2022
Hi Frank, Thanks for leaving us with some valuable feedback from your stay. I will be sure to pass your comments onto the relevant staff members.

8/10 Good

Albert

Stayed 1 night in Sep 2022
Response from Frontier hotel on 19 Sept 2022
Hi Albert, Thanks for the great review. We hope to see you again soon !

10/10 Excellent

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quick overnight stay after a night in town with family. Beds comfortable, room clean. Staff friendly.
Stayed 1 night in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Sharon, Thanks for the positive feedback. We are glad you had an enjoyable stay and we look forward to seeing you again !

6/10 Okay

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average facilities but could improve.
Good early check in. Bed comfortable, only 2 pillows fir 2 people, requested more but never arrived. Was allocated ground level room for 1 night stay so was good. Had next to no toilet paper left on roll, had to request more as no spare roll in room anywhere after searching. Late arrival back from night out and supplied details fir door code worked good and explained well on document sheet. Was quiet location at night even though part of hotel complex.
Stayed 1 night in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Albert,Thanks for taking the time leave us with a review from your recent stay. I apologize for the housekeeping issue and i am glad this was rectified quickly. We hope to welcome you back in the near future.

4/10 Poor

Kathleen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Frontier was relatively inexpensive and convenient to the beautiful town gardens. But, the place feels like it has been neglected. It, as a whole, and the rooms need a real facelift! As for the reception staff, they were helpful enough, but seemed disinterested and indifferent to me as a guest: warmth and a generous spirit were lacking.
Stayed 2 nights in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Kathleen, Thanks for providing some valuable feedback from your recent stay with us. I will be sure to pass your comments onto the relevant staff members. We hope to see you again soon !

8/10 Good

Priscilla A

Liked: Cleanliness
.
Stayed 3 nights in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Priscilla, Thanks for leaving us with a great review and we look forward to welcoming you back in the near future.

6/10 Okay

Jennifer

Stayed 2 nights in Sep 2022

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful service. Convenient location Comfortable room.
Stayed 1 night in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Janet, Thanks for taking the time to provide us with a wonderful review. We look forward to seeing you again soon !

8/10 Good

Delwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
room was very clean and comfortable with direct access to the magnificent pool area. Outdoor bar area was great and my partner loved topless barmaid . Very well priced
Stayed 1 night in Sep 2022
Response from Frontier hotel on 14 Sept 2022
Hi Delwyn, Thanks for taking the time to leave us with a wonderful review. We are glad you enjoyed your stay and we look forward to welcoming you back in the near future.

4/10 Poor

Caleb

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very overpriced for an old run down hotel.
Stayed 2 nights in Aug 2022
Response from Frontier hotel on 14 Sept 2022
Hi Caleb, Thanks for leaving us with some valuable feedback. I will be sure to pass your comments onto the relevant staff members.

8/10 Good

Patrick

Travelled with family
Liked: Staff & service
I liked the proximity of the property to the CBD. I disliked the hardness of the single bed.
Stayed 4 nights in Aug 2022
Response from Frontier hotel on 14 Sept 2022
Hi Patrick, Thanks for leaving us with some valuable feedback ! We hope to see you again soon.

6/10 Okay

christine

Disliked: Property conditions & facilities
The pool is good- otherwise just ok
The hotel had an ok reception area but rooms are very dated. Acceptable in terms of cleanliness I suppose. Nothing fancy or modern at all, being 15 mins walk to cbd and the pool are the best features.
Stayed 2 nights in Aug 2022
Response from Frontier Hotel on 20 Aug 2022
Hi Christine,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel again.Sincerely, Frontier Hotel