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Reviews of Holiday Inn Express & Suites Dayton Southwest, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Dayton Southwest, an IHG Hotel
2140 Edwin C Moses Blvd, Dayton, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 514 reviews" "
Rating 8 - Good. 130 out of 514 reviews" "
Rating 6 - Okay. 46 out of 514 reviews" "
Rating 4 - Poor. 32 out of 514 reviews" "
Rating 2 - Terrible. 24 out of 514 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, fast food that is close, bed super comfortable
Stayed 2 nights in May 2024

10/10 Excellent

Tom

Stayed 2 nights in May 2024

6/10 Okay

Manraj

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey, Kawkawlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very comfortable bed, easy access to interstate.
Stayed 1 night in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Passed the drive twice, the hotel sign needs to be closer to the drive entrance. Hotel key didn't work for the pool or the side door. At times I saw the door propped open, which I feel is a security issue. Only ice maker working was on the third floor, should be a working one on each floor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Gillian

Stayed 3 nights in Apr 2024

10/10 Excellent

dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent , and did all they could to help and take care of the Customers as much as they could.
Stayed 2 nights in Mar 2024

8/10 Good

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the kind staff, it was a nice stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kris

Stayed 1 night in Mar 2024

10/10 Excellent

Alan, Oolitic

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy entry and exit off of the hwy wendys mcdonalds hardess and loves gas station
Stayed 2 nights in Mar 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Helpful people at tbe desk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Amenities
The staff was wonderful, the rooms were clean, the beds were comfortable and the breakfast was delicious with many options. We would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Need more front desk help
Stayed 1 night in Feb 2024

4/10 Poor

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities!
Love staying at the Holiday Inn Express Dayton - the front desk staff is always welcoming and helpful. We enjoy the morning breakfast as well and the location is perfect for us when we visit our son at University of Dayton!!
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from HIE Dayton SW Team on 24 Jan 2024
Thank You for the 8/10 Rating Jessica!

8/10 Good

Anna

Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and was quiet. Whole facility was pretty clean. Will stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to my Gm class
Stayed 1 night in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My lodging experience was very good. The staff was friendly & helpful. The hotel is well kept. The hotel room was very clean & spacious. I wish they would invest in some better [more firmer] pillows.
Stayed 2 nights in Dec 2023

10/10 Excellent

Micheal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Tia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel but word of warning with breakfast, when they say it's over at 9:30, they mean 9:29. I had some eggs and sausage--which was good!--but went to go get some yogurt and a banana and they closed the doors in my face as I was walking toward the area, then ignored my knocking on the door. Otherwise the stay was fine.
Stayed 1 night in Dec 2023

10/10 Excellent

Jenny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Pull out bed did not have sheets and was uncomfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Stayed 1 night in Nov 2023

8/10 Good

Akrum

Stayed 1 night in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located off the interstate. Manager was friendly & made check in a breeze. My room was very clean & spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything you would expect. Good quality for price.
Stayed 1 night in Oct 2023

8/10 Good

Venkata Arudra Vineeth

Liked: Staff & service, property conditions & facilities
Good hotel, close to downtown.
Stayed 2 nights in Oct 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were quite satisfactory.
Stayed 2 nights in Oct 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return again, great ROI
What a delightful surprise..conveniently located near the UD Stadium and the highway. My large, clean room was most enjoyable after a rong trip on the road. Big bed soft sheets, ample space to work, nice hot breakfast with a variety of choices (poor coffee and creamers however), staff who checked me in was quite pleasant at a late hour.
Stayed 1 night in Oct 2023

2/10 Terrible

Bryan

Stayed 1 night in Sep 2023

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Holly on 29 Sept 2023
Hi JoAnn, thank you for your perfect rating! Thank you for staying!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable and air condition worked great. I slept quite well.
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Kelly, thank you for sharing your experience! I'm so glad hear that your stay was comfortable. We hope you soon us for your lodging needs for any future visits to the Dayton area.

8/10 Good

Jeree

Liked: Staff & service
The carpet in my room could use replacement wirh the stains
Stayed 1 night in Sep 2023
Response from Holly on 29 Sept 2023
Hi Jeree, thank you for sharing your experience about the state of your room and bringing this to our attention. Please contact us directly to discuss further. We appreciate your stay with us!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All expectations met
All expectations met…hair dryer, fridge, comfy bed, tv, pool, continental breakfast. No surprises, no disappointments. Good ole Holiday Inn!!
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Heidi, thank you for sharing your wonderful experience at our Holiday Inn Express & Suites Dayton Southwest. We look forward to serve your lodging needs for any future visits to the Dayton area.

4/10 Poor

Patrick

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Patrick, thank you for sharing your rating for our hotel. Please contact us directly to discuss further.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed breakfast
Fine
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Michael, thank you for your rating of your stay. We were happy to have you!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Brian, thank you for your perfect rating. We love to hear about our guest's experiences.

10/10 Excellent

LATRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and staff was very friendly. Breakfast was good. Would definitely stay again
Stayed 2 nights in Aug 2023
Response from Holly on 29 Sept 2023
Hi Latrice, thank you for your kind words! We are so happy to hear that you enjoyed your stay.